All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2023

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site. Great support! Thanks again guys!

Using app

Over 5 years

Total reviews

11

Average rating

4.9

5 / 5 Share

June 25, 2021

Yopto Eunice was amazing - thank you for all of your assitance, solved my problem quickly and easily

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

Great experience , fast and accurate customer service. Extremely helpful, very accurate on the request made. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2021

Great customer service, very quick to resolve the enquiry I had. The staff were friendly and able to connect me back to the right person when I got disconnected. They are very informative.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 29, 2021

Decent software. Can get expensive as you grow so take note if you work in a low GP segment with high order volumes.

Using app

About 1 year

Total reviews

4

Average rating

3.5

4 / 5 Share

June 24, 2021

Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 24, 2021

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

The customer experience with this app is wonderful! Junalou from their support team has been so helpful with answering my questions quickly and accurately. It is clear that they care about their customers and providing the best service possible.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Anne was great, incredibly helpful and quick. Really appreciate the help! I definitely recommend Yotpo as an app for any store.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

First the crew that supports this app is really helpful. I was having issues installing the app and one of the representatives actually installed it for me and I love that. Looking forward

Store

Zaserr

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

Manny is very responsive and helpful. She solve my issues within 30 mins. Kudos to the team! Thank you so much

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Rilu Jane was so helpful in helping me complete all my set up and finding all the information I required. Thanks again!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Fantastic service my issue was resolved in less than 10 min. Junalou was incredibly helpful thank you so much ! Fantastic customer support.

Store

Soek

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Jo lorenz really me out when I had issues with installing the star rating! Amazing customer service, very fast and very informative!!! Great customer representative. Thank you Jo for your help!! :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Yoypo has a strong support staff / team. Staff is always very knowledgable and fast in responding queries. never let down ! It is also a very useful tool thanks alot team. looking forward to more awesome features in future

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

June 23, 2021

I needed help with showing my rating on my website and Mark helped me out big time. Great support team

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Great customer service. Don and Rilu have helped multiple times for seamless integration, helping with the on-site review widgets, and more. Overall, great experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Great app and customer service. Very helpful team and respond very fast. Thanks for your service.They helped with all my issues

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.

Using app

Over 1 year

Total reviews

9

Average rating

5.0