Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,025
chart
#1,039
All reviews
Rating Breakdown
Review RSS Feed
Oct. 20, 2021
Yotpo & their customer service for the win. Anytime we have any questions they are very prompt to reply and go the extra mile on actually taking care of the issue for you. Mark, thank you so much for your quick, fast, and helpful services.
June 22, 2021
Very good app, simple to use and excellent support (James Yotpo). Would highly recommend using Yotpo
June 22, 2021
Great service and super eager to help with any technical issues we have. Junalou fixed our coding issue with ease with no hesitation!
June 22, 2021
I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!
June 22, 2021
That customization of the app is incredible. Hands downs the best out there. My agent, Junalou's, understanding of the software and my needs have exceeded my expectations.
June 22, 2021
Great App, Ed was very helpful support. Thank you for your assistance. Looking forward to testing more features.
June 22, 2021
I was given a lot of help regarding a feature I found un helpful. She successfully removed it from my site
June 22, 2021
日本の代理店はサポートしてくれませんが、英語でのチャットサポートが素晴らしいです！ Great customer support. The problem was solved in no time at all.
June 21, 2021
This app is so far so good, especially when Mark gave more detailed guide and assistance. Thanks a lot.
June 21, 2021
The app is really good and customer service with James C. was fantastic. Only a 4 star because I have had bad customer service interactions in the past. If I had James C. everytime it would be a 5. Happy with Yotpo overall.
July 2, 2021
Sheen was a HUGE help in getting my account set up properly! She was fast! Courteous! I’m very impressed! I definitely recommend this app!
June 21, 2021
Great customer service! Ronel was super quick to answer any questions I had. This app has definitely helped us gather lots of amazing reviews throughout the years.
June 21, 2021
Great app and the customer service is really good - quick and helpful responses that solved my problems. Would recommend.
June 21, 2021
I love the customer service of this company. Very prompt and responsive. They also took care of the issue that I raised in a timely manner. No ifs and buts. Special thanks to Mary Ann L. Cagoyong to handled my case. Very happy and satisfied with the resolution! Thank you very much!
June 21, 2021
Today Jo Lorence helped me out! With lots of patience and really took the time for us. So thanks a lot! kind regards Nick Cornelis
June 20, 2021
Ronel was a ton of help. He fixed the problem I had in no time and was super responsive and kind. Especially as a beginner having a small shopify store I can recommend using Yotpo because of the great customer service. They always got your back and save you a lot of time.
Aug. 31, 2022
Rhemy is the best. I could not figure out what I was doing, Rhemy took care of my issues and then some. My shop if functioning the way I wanted it to and I could not have done it without Rhemy. Many thanks !!!!
June 19, 2021
Ed helped me import site reviews collected via email. Simple and easy process. Thanks for your help Ed!
June 19, 2021
Radly has been great today helping me with everything I asked for! I Really recommend Yotpo and their CS is amazing!
June 18, 2021
I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.