Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,430
chart
#294
All reviews
Review RSS Feed
Feb. 21, 2020
Yotpo has to be the best choice when it comes to reviews. Solid integration. Good support. And more and more other 3rd party apps are starting to play nice with them. If you're reading this, I really wouldn't waste any more time shopping for a review app. Get this one and move on.
Feb. 21, 2020
Hands down one of the best review apps out there that every shopify store should trial at the least. Apart from the product being so comprehensive, their customer support is also second to none, responses received within 24 hours and on point. Only drawback I'd say is their subscriptions are quite pricey especially when you move up the tiers.
Feb. 19, 2020
I am very happy on app and support. I found some issues changing our shopify theme and I have inmediate response and fixing
Feb. 19, 2020
Yotpo has the best support team. I had to import all my existing reviews and the team was very helpful! they answered my questions same day, helped me out quickly and showed me what to do exactly in order to have all the reviews imported correctly. Thank you Yotpo! I look forward to doing business with you!
Feb. 18, 2020
I had a question about Yotpo Reviews and being included in Google Snippets, the in app support is great and quick to respond.
Feb. 18, 2020
Fantastic product, and wonderful support!! Would highly recommend to anyone looking to build out a significant review portal...
Feb. 18, 2020
I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!
Feb. 14, 2020
Yotpo is very deceiving. We have numerous shipments we make for sample orders (zero dollar), and numerous wholesale orders to hundreds of national chain outlets, where there is NO email provided for the orders. Yotpo charges you for fulfilled orders, not per emails sent for reviews, thus, you will be overcharged for every order you process. I discussed them charging based on email requests for reviews, and they stated they would implement that, that was 4 months ago. I have given up as I run out of "fulfillment credits", not requested review credits halfway through every month. Buyer beware! We have finally given up on Yotpo in lieu of a better review app that works better with google product reviews and charges based on their performance, not based on your fulfilled orders. If you choose to be charged for your fulfilled orders, even if half of those have no interaction with Yotpo at all, then feel free, otherwise, find another review app that charges you on their actual performance. Its like a marketing company telling you that their bill will be based on your overall sales only and not the effectiveness of their marketing. Its very deceptive.
Feb. 14, 2020
Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.
Feb. 14, 2020
Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.
Feb. 14, 2020
App is easy to install and works well. I needed help importing reviews, customer service was very helpful and quick! Thank you!
Feb. 14, 2020
Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!
Feb. 12, 2020
Great and immediate help from their support center in live chat. I spoke with Jo, she handled the situation on the spot.
Feb. 11, 2020
Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.
Feb. 11, 2020
I had a good experience with the Yotpo customer support team, they made it quick and easy to resolve the issue I was having.
Feb. 11, 2020
Fantastic app! The Yotpo team are always there to help. I would highly recommend this app for customer reviews!
March 3, 2021
Very useful, very good support, i do use it all the time. Hope payments where a bit different, love the app. Recommend
Feb. 9, 2020
This is a great app. Even for the free version customer support is super responsive making changes on your backend.