Yotpo: Product Reviews App
All reviews
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.
Glad to hear you had such great support! Thanks for sharing!
Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!
The support I have received installing Yotpo has been fantastic! Arven was a superstar, thank you!
That’s awesome to hear! Appreciate the feedback!
Awsome customer service - Arven S helped me and he is the besttt
Thanks for sharing!
thank you for your good service !
Thanks for the positive review!
The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.
Thanks for sharing your experience, happy to know the app is working well for you!
Amazing service! Ruzsel was absolutely so helpful in getting us set up.
That’s awesome to hear! It’s great when the setup process goes smoothly with such helpful support.
customer service is really helpfull!
Thanks for your feedback!
Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.
Thanks for sharing your experience!
Joian Z was really helpful. Thank you!
Thanks for sharing your positive experience!
I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service! Arven also helped me get all of my reviews imported! 978 reviews is alot and I appreciate him!
It’s awesome to hear everything got sorted quickly! Sounds like a fantastic experience!
Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
That’s fantastic to hear! Glad everything’s working out well for you!
great service thank you
Thank you for your feedback!
Vien successfully helped to remove the ld+json script that was causing some minor search console issues.
Thanks for sharing your positive experience!Thanks for sharing your positive experience!
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!
the flyout asking for a review is very annoying
Thank you for your feedback. We’ve taken your comment about the recurring pop-up on the admin page seriously and have disabled the pop-up to improve the experience for our users. We’ve reached out a few times to confirm if it’s fully resolved, but haven’t heard back yet. If you need any assistance, our team is always available and happy to help. We appreciate your feedback as it helps us improve the experience for all merchants.
After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.
It really makes a difference when support steps in to get things done. Thanks for sharing your experience!
Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you would get redirected to a "you may also like" page. There is no option to go back and undo it either. Their AI bot was wrong about how to fix it. I contacted support but have yet to hear back on the issue. In order to fix my site I had to reach out to Shopify support and they were able to disable the app and get my store functioning properly. I'm very disappointed as the app appeared to be great.
Thank you for your feedback and our apologies for the negative experience. We understand how important it is for your reviews widget to not disrupt your product page and we are here to help you find the root cause and quickly fix it. If you want to give us another try, please do not hesitate to respond to your open support ticket or to open a new one.
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