Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,407
Reviews
Chart
#88
Shopify

All reviews

5 / 5 Share
Nov. 28, 2024

A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!

Store Using app Total reviews Average rating
HUANUO 6 months 7 5.0
Developer Reply

Thanks for the wonderful feedback!

5 / 5 Share
Nov. 27, 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Store Using app Total reviews Average rating
Vendela.no 22 days 1 5.0
Developer Reply

Glad to hear you had such great support! Thanks for sharing!

5 / 5 Share
Nov. 27, 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Store Using app Total reviews Average rating
Kure Bazaar Paris About 1 year 1 5.0
Developer Reply

It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!

5 / 5 Share
Nov. 27, 2024

The support I have received installing Yotpo has been fantastic! Arven was a superstar, thank you!

Store Using app Total reviews Average rating
Brown's Natural Pet Store About 3 hours 5 5.0
Developer Reply

That’s awesome to hear! Appreciate the feedback!

5 / 5 Share
Nov. 27, 2024

Awsome customer service - Arven S helped me and he is the besttt

Store Using app Total reviews Average rating
WE’RE CREATURES About 14 hours 1 5.0
Developer Reply

Thanks for sharing!

5 / 5 Share
Nov. 27, 2024

thank you for your good service !

Store Using app Total reviews Average rating
Developer Reply

Thanks for the positive review!

5 / 5 Share
Nov. 26, 2024

The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.

Store Using app Total reviews Average rating
HINOYA Online Store About 2 years 3 5.0
Developer Reply

Thanks for sharing your experience, happy to know the app is working well for you!

5 / 5 Share
Nov. 26, 2024

Amazing service! Ruzsel was absolutely so helpful in getting us set up.

Store Using app Total reviews Average rating
The OneTwo 14 days 2 5.0
Developer Reply

That’s awesome to hear! It’s great when the setup process goes smoothly with such helpful support.

5 / 5 Share
Nov. 26, 2024

customer service is really helpfull!

Store Using app Total reviews Average rating
Terez & Honor 7 days 2 5.0
Developer Reply

Thanks for your feedback!

5 / 5 Share
Nov. 25, 2024

Store Using app Total reviews Average rating
ShinySelect About 1 hour 1 5.0
5 / 5 Share
Nov. 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Store Using app Total reviews Average rating
Developer Reply

Thanks for sharing your experience!

5 / 5 Share
April 30, 2025

Joian Z was really helpful. Thank you!

Store Using app Total reviews Average rating
Displaysense 10 months 2 5.0
Developer Reply

Thanks for sharing your positive experience!

5 / 5 Share
Jan. 5, 2025

I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service! Arven also helped me get all of my reviews imported! 978 reviews is alot and I appreciate him!

Store Using app Total reviews Average rating
NUGRO Hair 9 months 5 5.0
Developer Reply

It’s awesome to hear everything got sorted quickly! Sounds like a fantastic experience!

5 / 5 Share
Nov. 21, 2024

Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.

Store Using app Total reviews Average rating
AURORRA By ARRIS 3 days 3 5.0
Developer Reply

That’s fantastic to hear! Glad everything’s working out well for you!

5 / 5 Share
Nov. 21, 2024

great service thank you

Store Using app Total reviews Average rating
Botenor Over 1 year 2 5.0
Developer Reply

Thank you for your feedback!

5 / 5 Share
Nov. 21, 2024

Vien successfully helped to remove the ld+json script that was causing some minor search console issues.

Store Using app Total reviews Average rating
Camofleur 9 months 1 5.0
Developer Reply

Thanks for sharing your positive experience!Thanks for sharing your positive experience!

5 / 5 Share
Nov. 20, 2024

I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!

Store Using app Total reviews Average rating
Lafeeca 10 months 3 5.0
Developer Reply

That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!

1 / 5 Share
Oct. 7, 2025

the flyout asking for a review is very annoying

Store Using app Total reviews Average rating
Ring Concierge Over 3 years 7 5.0
Developer Reply

Thank you for your feedback. We’ve taken your comment about the recurring pop-up on the admin page seriously and have disabled the pop-up to improve the experience for our users. We’ve reached out a few times to confirm if it’s fully resolved, but haven’t heard back yet. If you need any assistance, our team is always available and happy to help. We appreciate your feedback as it helps us improve the experience for all merchants.

5 / 5 Share
Nov. 20, 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Store Using app Total reviews Average rating
Nutri Nation About 1 month 7 5.0
Developer Reply

It really makes a difference when support steps in to get things done. Thanks for sharing your experience!

1 / 5 Share
Nov. 18, 2024

Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you would get redirected to a "you may also like" page. There is no option to go back and undo it either. Their AI bot was wrong about how to fix it. I contacted support but have yet to hear back on the issue. In order to fix my site I had to reach out to Shopify support and they were able to disable the app and get my store functioning properly. I'm very disappointed as the app appeared to be great.

Store Using app Total reviews Average rating
Awaken The Oracle 3 days 3 2.3
Developer Reply

Thank you for your feedback and our apologies for the negative experience. We understand how important it is for your reviews widget to not disrupt your product page and we are here to help you find the root cause and quickly fix it. If you want to give us another try, please do not hesitate to respond to your open support ticket or to open a new one.

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