Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,637
Reviews
Chart
#80
Shopify

All reviews

5 / 5 Share
Dec. 9, 2024

amazing customer support shoutout vien santis

Store Using app Total reviews Average rating
Caftari 12 months 3 5.0
Developer Reply

Thanks for your feedback!

5 / 5 Share
Dec. 9, 2024

Shoutout to Sheila R who was super helpful!

Store Using app Total reviews Average rating
Aevi Wellness / Europe Over 2 years 1 5.0
Developer Reply

Love to hear that! Thanks for sharing!

1 / 5 Share
Dec. 7, 2024

I do NOT recommend! Hard to use, and chat bot is annoying.

Store Using app Total reviews Average rating
JohnVsGBM About 1 hour 14 3.5
Developer Reply

Thank you for your feedback! Please do not hesitate to respond to your ticket so we can assist you further with your on-site widgets installation. We are continuously improving our AI chatbot in order to provide the optimal experience for our customers and we apologize for your negative experience with it.

5 / 5 Share
Dec. 6, 2024

Great service!! And the customer support is excellent! I have asked so many questions but all the response was so quick and the answer was so accurate and helpful. Thanks Daniel P for all the supports !

Store Using app Total reviews Average rating
OSACARE(オサケア) About 1 year 2 5.0
Developer Reply

Quick, accurate responses make a huge difference. Thanks for sharing your positive experience!

4 / 5 Share
Dec. 4, 2024

When uploading a review, it kept failing and kept getting errors. I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it. This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Store Using app Total reviews Average rating
Lyricalhair 3 months 4 4.8
Developer Reply

I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.

5 / 5 Share
Dec. 4, 2024

I want to write to thank Wendyle for providing excellent technical support in a difficult place for me. I recommend it to everyone!

Store Using app Total reviews Average rating
Purawex 2 days 1 5.0
Developer Reply

That’s awesome! It’s great when support steps in and makes tough situations easier. Thanks for sharing your experience!

5 / 5 Share
Dec. 2, 2024

Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help! Thank you Daniel

Store Using app Total reviews Average rating
Cartech Electronics Ltd 19 days 3 5.0
Developer Reply

Thanks for the great feedback, Daniel! Glad everything’s working perfectly now!

5 / 5 Share
Nov. 29, 2024

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

Store Using app Total reviews Average rating
TEAM LIGHT TECHNOLOGY 22 days 4 5.0
Developer Reply

It’s amazing to hear how well the team supported you! Thanks for sharing your experience!

5 / 5 Share
Nov. 29, 2024

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Store Using app Total reviews Average rating
Goon Guard Canada 17 days 1 5.0
Developer Reply

That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!

5 / 5 Share
Nov. 29, 2024

Great customer service from Ruzsel - thank you!

Store Using app Total reviews Average rating
Brindisa Spanish Foods 24 days 3 5.0
Developer Reply

Thanks for the feedback!

5 / 5 Share
Nov. 28, 2024

We are new to this ecommerce business so we do have a steep learning curve to overcome with. But Vien (Saints E) was a great help in clearing up our most basic questions. The waiting time from bot to agent was minimal which is definitely a nice surprise given how many bigger companies would make you jump through hoops and eat burning sticks before an actual human being is in touch with you lol. Thanks again for your great work Yotpo.

Store Using app Total reviews Average rating
Tecumseh Diecast 22 minutes 4 4.0
Developer Reply

That’s awesome to hear! It’s great when support is quick and helpful, especially when you’re just starting out. Thanks for sharing your experience!

5 / 5 Share
Nov. 28, 2024

A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!

Store Using app Total reviews Average rating
HUANUO 6 months 7 5.0
Developer Reply

Thanks for the wonderful feedback!

5 / 5 Share
Nov. 27, 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Store Using app Total reviews Average rating
Vendela.no 22 days 1 5.0
Developer Reply

Glad to hear you had such great support! Thanks for sharing!

5 / 5 Share
Nov. 27, 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Store Using app Total reviews Average rating
Kure Bazaar Paris About 1 year 1 5.0
Developer Reply

It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!

5 / 5 Share
Nov. 27, 2024

The support I have received installing Yotpo has been fantastic! Arven was a superstar, thank you!

Store Using app Total reviews Average rating
Brown's Natural Pet Store About 3 hours 5 5.0
Developer Reply

That’s awesome to hear! Appreciate the feedback!

5 / 5 Share
Nov. 27, 2024

Awsome customer service - Arven S helped me and he is the besttt

Store Using app Total reviews Average rating
WE’RE CREATURES About 14 hours 1 5.0
Developer Reply

Thanks for sharing!

5 / 5 Share
Nov. 27, 2024

thank you for your good service !

Store Using app Total reviews Average rating
Developer Reply

Thanks for the positive review!

5 / 5 Share
Nov. 26, 2024

The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.

Store Using app Total reviews Average rating
HINOYA Online Store About 2 years 3 5.0
Developer Reply

Thanks for sharing your experience, happy to know the app is working well for you!

5 / 5 Share
Nov. 26, 2024

Amazing service! Ruzsel was absolutely so helpful in getting us set up.

Store Using app Total reviews Average rating
The OneTwo 14 days 2 5.0
Developer Reply

That’s awesome to hear! It’s great when the setup process goes smoothly with such helpful support.

5 / 5 Share
Nov. 26, 2024

customer service is really helpfull!

Store Using app Total reviews Average rating
Terez & Honor 7 days 2 5.0
Developer Reply

Thanks for your feedback!

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