Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,424
chart
#474
All reviews
Review RSS Feed
Oct. 3, 2024
Doner was amazing and quick with my request!
We're happy to hear your request was handled quickly and efficiently. Thank you for your sharing!
Sept. 30, 2024
ive been using yotpo for all of its services for over 18months now. cant really fault the product. needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins. good product and good after sale service.
Thank you for your loyalty and support!
Sept. 27, 2024
Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!
Thank you for sharing! We're glad to hear your issues got resolved.
Sept. 26, 2024
Great customer service experience with Arven
Thank you for your review!
Sept. 24, 2024
Great customer service if you have any issues!
Thank you for your review!
Sept. 23, 2024
I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.
Happy to hear that! Thank you for sharing.
Sept. 20, 2024
Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much
Thank you for sharing your experience with us!
Sept. 18, 2024
The peoples are really helpful! I'm happy to say their customer support is good and helpful.
Thank you for your review!
Sept. 17, 2024
We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)
Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of YOTPO's apps. We are planning a major overhaul of the "import reviews" process soon, and we hope these changes will encourage you to give us another chance in the future. Thank you!
Sept. 17, 2024
I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.
Thank you for sharing! We're glad the team could assist you through the process. We appreciate your patience and determination!
Sept. 13, 2024
Excellent solution, brilliant customer support and really impressive. Thank you.
We're happy to hear that! Thank you for sharing.
Sept. 12, 2024
DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.
Thank you for your feedback. We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.
Sept. 12, 2024
WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.
Thank you for sharing your experience!
Sept. 4, 2024
I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!
Thank you for sharing your experience!
Sept. 4, 2024
工具不错，强大多种功能，客户也很好
Good to hear you found our tools useful! We have more to come. Thank you for your feedback.
Sept. 3, 2024
Overall app is fine but the support I got was terrible. They took so long to respond and the issue I was facing hasn't been resolved.
Thank you for your feedback. We have taken action about the delay and we're glad we were able to fix the issues through your support case. Feel free to reach out again.
Aug. 30, 2024
Great Service provided by Ruzsel John Nabong. Thanks for the support!
Thank you for your feedback!
Aug. 29, 2024
Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you.From japan.
Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!
Aug. 29, 2024
Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.
Good to hear about your experience! Thank you for sharing.
Aug. 29, 2024
驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。
Fast responses = fast resolution! Thank you for sharing your experience.