Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,057
All reviews
Rating Breakdown
Review RSS Feed
Oct. 18, 2023
Very happy, quick help - saved me so much time!
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Oct. 18, 2023
Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Oct. 17, 2023
I had a problem with the installation of the widgets and they solved it quickly and in real time via chat. Thanks to Warly for their great support.
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Oct. 17, 2023
We just started using the app and even though we’ve had to do a few small things on the back-end to set some items up; it’s been fairly easy to use so far. We had to use the live chat to get some help with some features and spoke with Daniel P. who was so great to work with! He was extremely helpful and fast! He provided some very helpful links as well. Exceptional customer support! 10 out of 10 recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Oct. 16, 2023
I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.
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Oct. 16, 2023
Joian Z did a great job helping me troubleshoot a star badge issue. Overall happy with the product and service
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Oct. 16, 2023
Warly was of great help resolved my issue with in minutes! 5 stars
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Oct. 16, 2023
The worst customer service. Downloaded this app and uninstalling it just as fast as I did because of the crappy support I just got from Joian Z. You need to do better. Loox works just as fine even better and cheaper. Your prices are not cheap and to get such unhelpful support is a shame.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you several times, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
Oct. 16, 2023
working our way through learning another app for our store. Warly S was a great customer service representative.
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Oct. 16, 2023
John G. was very kind to help me with my product reviews! It didn't take much time.
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Oct. 15, 2023
App seems good so far, I like how I can group my product reviews into catageories. Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Oct. 13, 2023
Geweldig geholpen door John G, in de eerste plaats baalde ik ervan dat het niet zo makkelijk ging als ik hoopte. Maar na het openen van de chat heeft John mij zo goed geholpen en is nu alles precies zoals ik wilde. Super bedankt!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Oct. 13, 2023
This app is really easy to use and John G gave me excellent customer service. He stored my issue in under 10 minutes I am a very happy Customer.
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Oct. 13, 2023
Dear John G, I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration. Thank you once again for your outstanding help. I look forward to working with you in the future. Best regards, Nikolaos
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Oct. 13, 2023
Very friendly, fast helping people
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Oct. 12, 2023
The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.
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Feb. 1, 2024
They offer amazing support, especially Ruzsel J. Love the app! :)
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Oct. 10, 2023
I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Oct. 9, 2023
Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.
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