Yotpo Product Reviews & UGC

Aug. 8, 2024

I got quick service via chat with (Joian Z) when I needed help to see why my review photo was not shown. Thanks Joian Z I'm adding to my review as I can't seem to leave multiple reviews. This time it's for Doner, and all the help he has give me. Thanks so much

May 10, 2023

I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided

May 10, 2023

der support ist sehr hilfreich, danke an kenneth jeorge. es wird bei problem sehr schnell und mit guten ergebnissen geholfen.

May 10, 2023

I needed some additional support setting up the Yotpo app because the import tool wasn't the best, but Reinier D. was very helpful in getting everything set up properly. This reviews app looks great on our website. Still waiting to receive any reviews, but just got it set up the other day.

May 10, 2023

This is the best app because of ultra good support. I have worked with YOTPO with a few projects and I will keep doing that. They evolve very fast and keep up with customer needs. Best part is the support team. Thank you Kenneth John M for personal attention and very quick responses and fixes by my needs!

May 10, 2023

We love Yotpo! Easy to navigate and the team are very helpful, especially Simoun. Thank you Yotpo!!

May 9, 2023

Warly was such a great help. got the job done quick with no hassle!! I wish everyone customer service was like Warly, quick, easy and simple!

May 25, 2023

This is my second time working with Ronel. Amazing people to work with. Resolved my issue so quickly. Thank you Ronel. 5 Stars.

May 9, 2023

This app works exactly as described. Customer service is great when I run into any issues! I worked with Warly last time, who helped me very efficiently.

May 8, 2023

I suck at Liquid code or Html lol. So this was my fifth time contacting the Yotpo support chat and they are always super fast on helping me with my customizations and troubleshooting. Thank you Ronel R for the great support

July 13, 2023

Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy

May 9, 2023

great customer service and great app I have been using it for a couple years on 3 sites. I would recommend it for anyone and Rionel and Joian Z both were amazing

Jan. 8, 2024

Yotpo is very good, it's very friendly for new store owners, and their staff is very kind and helpful, John G is the best I have ever met.

May 6, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective! James Edmar was extremely helpful and sorted out a small issue in no time, Thanks again!!

May 5, 2023

Migrated shopping carts for my small business. Received excellent support from Jeorge in getting everything switched over. I am on the free plan but still got terrific service. Thanks very much

May 4, 2023

Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.

May 3, 2023

Be careful when you install, Yotpo will automatically start sending orders VS taking you through a setup process where you can customise how customers will receive reviews etc... Before I knew it a day had passed and the platform had already sent 80% of my monthly quota within a day. I sell products that need more time to review vs. their 14-day default flow. Not the greatest start for those businesses that have a backlog of orders requiring reviews. When you install make sure you go straight to the left-hand navigation and find "Review Request Flow" and deactivate the 14-day post-process flow they automatically start on your behalf. To do this, navigate to the three horizontal dots, left-click and hit the 'deactivate' button. The flow will stop and then you can customise what you need to customise. I know the platform will be great yet I find it strange it just starts sending reviews without a user setup process.

May 3, 2023

We've had a great experience with Yotpo! Specifically, when we had an issue we reached otu to Customer Support and Warly S. was amazing! He went above and beyond in helping us. Thank you Warly!!

May 3, 2023

When i installed the yotpo and going through the steps, i got to last step to install the widget and had an erro. I reach out to chat and Doner P solved my issue and able to get the widget install. Thank you so much Doner.

May 3, 2023

I love the look of the widget. I appreciate Rhenant! The support was quick and thorough! I really needed this service!