Yotpo: Product Reviews App
All reviews
Spoke with Arven about a challenge I had with installing the app and found him very helpful and knowledgeable. Problem fixed and highly recommended!
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I dealt with the best advisor called Warly. He dealt with my query straight away, had it sorted in a matter of minutes and came back to make sure exactly what I was looking for. Brilliant service!! Tracy, Dublin
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Warly S helped as I updated my theme and needed some assistance with the widgets. Thank you!
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Doner P. was very helpful making me understand how to best use YotPo
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Ruzsel, You are awesome person, keep up the good work!
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Yotpo Product Reviews & UGC has a fairly user friendly interface that's easy to get around, and their customer support staff is great! Warly S, one of their customer support agents responded and helped with my inquiry quickly and professionally.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Very happy, quick help - saved me so much time!
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Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.
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I had a problem with the installation of the widgets and they solved it quickly and in real time via chat. Thanks to Warly for their great support.
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We just started using the app and even though we’ve had to do a few small things on the back-end to set some items up; it’s been fairly easy to use so far. We had to use the live chat to get some help with some features and spoke with Daniel P. who was so great to work with! He was extremely helpful and fast! He provided some very helpful links as well. Exceptional customer support! 10 out of 10 recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Joian Z did a great job helping me troubleshoot a star badge issue. Overall happy with the product and service
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Warly was of great help resolved my issue with in minutes! 5 stars
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The worst customer service. Downloaded this app and uninstalling it just as fast as I did because of the crappy support I just got from Joian Z. You need to do better. Loox works just as fine even better and cheaper. Your prices are not cheap and to get such unhelpful support is a shame.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you several times, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
working our way through learning another app for our store. Warly S was a great customer service representative.
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John G. was very kind to help me with my product reviews! It didn't take much time.
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App seems good so far, I like how I can group my product reviews into catageories. Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Geweldig geholpen door John G, in de eerste plaats baalde ik ervan dat het niet zo makkelijk ging als ik hoopte. Maar na het openen van de chat heeft John mij zo goed geholpen en is nu alles precies zoals ik wilde. Super bedankt!
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This app is really easy to use and John G gave me excellent customer service. He stored my issue in under 10 minutes I am a very happy Customer.
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Dear John G, I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration. Thank you once again for your outstanding help. I look forward to working with you in the future. Best regards, Nikolaos
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
They offer amazing support, especially Ruzsel J. Love the app! :)
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