Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,407
Reviews
Chart
#76
Shopify

All reviews

5 / 5 Share
Oct. 10, 2023

I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform

Store Using app Total reviews Average rating
Kippins About 3 hours 5 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Oct. 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Store Using app Total reviews Average rating
Cool Flo About 8 years 2 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Oct. 8, 2023

RUZSEL J provided excellent service—clear instructions and great patience.

Store Using app Total reviews Average rating
Davines Malaysia About 2 years 5 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Oct. 5, 2023

Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.

Store Using app Total reviews Average rating
Daniel Sandler Makeup 6 months 7 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Oct. 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing! I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Store Using app Total reviews Average rating
Rogue Paq Over 3 years 3 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Oct. 5, 2023

customer service is great and app is very user friendly. lots of features even for the free plan.

Store Using app Total reviews Average rating
Cherri About 2 hours 4 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Oct. 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

Store Using app Total reviews Average rating
TightVac Europe 5 months 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Oct. 4, 2023

I got a lot of help with this app. I couldn't update my reviews for anything and the nice and helpful people, Rhenant and Jeorge Kenneth V; they helped me so much. Now I see my reviews and I'm so happy. I'm looking forward to working with this app.

Store Using app Total reviews Average rating
Yoni Mack 5 days 4 4.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Oct. 4, 2023

John G was very helpful and treated my questions with patience and kindness.

Store Using app Total reviews Average rating
Mello Daily Almost 2 years 1 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Oct. 4, 2023

Great service, immediately helped us address our request! Backend UI very easy to use, too. Thank you Ruzsel for helping me so quickly and thoroughly!

Store Using app Total reviews Average rating
Make Bake® Over 1 year 2 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Oct. 3, 2023

Appreciate the support. Staff is quick to reply. Thanks, Doner for the help.

Store Using app Total reviews Average rating
Lovability 12 days 7 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Oct. 19, 2023

We got support from the staff immediately and Warly was very helpful and addressed all issues and helped in fixing our reviews. Thank you

Store Using app Total reviews Average rating
5E Naturals 17 days 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Sept. 30, 2023

Mi trovo bene con il piano gratuito, che secondo me per far partire l'e-commerce è perfetto. Facile da impostare e utilizzare. In più gli assistenti sono stati sempre disponibili e molto preparati. Consiglio

Store Using app Total reviews Average rating
A Casa Mia 4 months 4 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Nov. 5, 2024

Daniel P and Reymon were responsive and quick with fixing an issue I had once I updated my theme. They wasted no time on helping me and I had one of the best customer service experiences. Thank you!

Store Using app Total reviews Average rating
LE sensor Over 1 year 6 3.8
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Sept. 29, 2023

Very good customer service! John G helped me make the necessary updates I needed.

Store Using app Total reviews Average rating
Veii Apparel 6 months 2 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Sept. 29, 2023

Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!

Store Using app Total reviews Average rating
TeakiHut 5 months 1 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Sept. 29, 2023

John B. was great help when I had some issues with duplicate reviews. Love Yotpo!

Store Using app Total reviews Average rating
The Letter Market Over 6 years 3 4.7
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Sept. 29, 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Store Using app Total reviews Average rating
Angelherz About 1 month 4 4.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Sept. 29, 2023

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

Store Using app Total reviews Average rating
MyOva 2 months 8 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Sept. 28, 2023

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Store Using app Total reviews Average rating
Cave Pets 3 months 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

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