Yotpo: Product Reviews App
All reviews
I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.
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RUZSEL J provided excellent service—clear instructions and great patience.
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Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.
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Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing! I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.
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customer service is great and app is very user friendly. lots of features even for the free plan.
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Great service, easy to use app. John G was quick to help ad find a solution
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I got a lot of help with this app. I couldn't update my reviews for anything and the nice and helpful people, Rhenant and Jeorge Kenneth V; they helped me so much. Now I see my reviews and I'm so happy. I'm looking forward to working with this app.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
John G was very helpful and treated my questions with patience and kindness.
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Great service, immediately helped us address our request! Backend UI very easy to use, too. Thank you Ruzsel for helping me so quickly and thoroughly!
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Appreciate the support. Staff is quick to reply. Thanks, Doner for the help.
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We got support from the staff immediately and Warly was very helpful and addressed all issues and helped in fixing our reviews. Thank you
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Mi trovo bene con il piano gratuito, che secondo me per far partire l'e-commerce è perfetto. Facile da impostare e utilizzare. In più gli assistenti sono stati sempre disponibili e molto preparati. Consiglio
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Daniel P and Reymon were responsive and quick with fixing an issue I had once I updated my theme. They wasted no time on helping me and I had one of the best customer service experiences. Thank you!
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Very good customer service! John G helped me make the necessary updates I needed.
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Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John B. was great help when I had some issues with duplicate reviews. Love Yotpo!
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Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!
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