Yotpo: Product Reviews App

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

John B was very helpful!! 5 star indeed!!

Fui atendido por John B, o atendimento foi rápido e preciso.

Fast, helpful support from Doner - much appreciated!

チャットで問い合わせしたのですが、言葉の壁があったので 操作方法の動画を録画して送っていただきました。 ありがとうございます！ I contacted them via chat, but there was a language barrier, so I recorded a video of how to use it and sent it to you. thank you!

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

John B was so helpful in solving my problem extremely quickly! Great support!

Great support that went out of their way to help!

Really great support, Arven has helped us many times

Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.

Great customer service! Thank you John B!

Great Service and John B rocks!

Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.

John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!

Great service with Ruzsel J

I had an issue with showing the widget, but John G was able to help me through the chat. He is awesome! Great customer service!

The customer service was outstandingly prompt and helpful.

The app is easy to use and does what it's supposed to. Most of all, help is a click away. I had a couple of features that I wanted to turn on and chatted with John G. He was able to get those features implemented in seconds. He also suggested a few other features that I think will be great for my site. He was very helpful and efficient. I have used other apps where, although the app may be good, the service is not there. This is certainly an app that has both.