Yotpo: Product Reviews App
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Ruzsel was absolutely fantastic to work with. We’d been dealing with an ongoing issue around syndicating our reviews across the US and UK sites, and it had become quite frustrating. Ruzsel quickly stepped in, took the time to fully understand the problem, and worked through it until everything was resolved. He communicated consistently throughout the process, explaining the technical details in a way that was easy to follow and keeping us updated on progress. Thanks to his expertise and support, the issue is now fully resolved and everything is running smoothly. We really appreciate his help and wouldn’t hesitate to work with him again.
Thank you for sharing your experience! We’re glad our support team was able to take ownership of the issue, provide clear communication, and see it through to resolution. It’s great to hear everything is now running smoothly. We truly appreciate your kind words and are always here to help.
Merci à Ruzsel J de m'avoir aider, et pris le temps de m'installer correctement les widgets. Je recommande
Yotpo is easy to use and easily customizable. Customer service, specifically Reymon N., is VERY responsive and helpful!
Thank you for your feedback! We’re glad Yotpo’s ease of use and customization are helping your store, and that Reymon N. could provide timely support. We truly appreciate your kind words!
Ruzsel is the real man!!!! He helped me out very quick, give him a raise!
Your agent Ruzsel J was phenomenal, quickly dove into our issue and handled all requests promptly and immediately to our satisfaction. Thanks Ruzsel!
Reymon M. was a great help to me! His assistance was 10/10
Huge thanks to Joian Z for the quick help with the review carousel issue. Super fast support and problem solved smoothly. Excellent service!
Thank you for your feedback! We’re glad to hear the issue was resolved quickly and smoothly. We appreciate your kind words and are always here to provide fast and reliable support.
Yotpo support is always very responsive and knowledgeable. Orly especially has a wealth of CSS and coding expertise and has been able to help our team with various styling problems and tasks. Thank you!
Thank you for your feedback! We’re glad our support team has been helpful and responsive in assisting with your styling and customization needs. We truly appreciate you sharing your experience!
Great app and better service!!
Love the app...works flawlessly and customer service is fast and efficient. I highly recommend this app.
Thank you for your kind words! We’re thrilled Yotpo is working well for you and that our support team could assist quickly. We truly appreciate your recommendation!
I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back
Thank you for your review. We’re sorry for the frustration caused while testing the app. Newly submitted reviews can take a short time to process before appearing in exports, which is why the CSV was initially empty. We understand this wasn’t clear and will work on improving that experience. Regarding support, while AI helps route requests efficiently, real team members are available to assist once a ticket is created. We’ve reached out directly and remain available should you decide to continue evaluating the app.
Thank you Reymon for helping me out with our importing issues. He was great to work with and would like to work with him again in the future
The Yotpo team is great. They’ve been very helpful in addressing the issue I faced and resolving it. While the response time could be a bit faster, they still did a great job overall.
Reymon N was really helpful! fixed my issues straight away :)
On boarding fails
Hello, thank you for taking the time to share your experience. We sincerely apologize for the frustration you encountered. An unexpected issue occurred when you attempted to sign in to Yotpo, which prevented access to your account. We understand how disruptive this can be, and this is not the experience we want our merchants to have. Our support team has already reached out and worked to resolve the issue so you can proceed with onboarding and setup. Whenever you are ready to continue, we will be here to assist you and ensure your account is fully set up smoothly. We appreciate your patience and look forward to helping you complete your setup.
Excelente experiencia, no sabia cogido y me ayudaron a personalizar los reviews
Great support. Also John G, the dude everyone talks about? Yeah, he's for real. Just met him. He's a 100% solution maker.
The best app to collect and display your product reviews, with the added advantage of being one of Google’s top three syndication providers—making it possible for your reviews to show directly in search result snippets.
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