Yotpo: Product Reviews App
All reviews
Yotpo has excellent support. Allen helped me with an issue - he was super professional and I appreciate his time. Thanks to the Yotpo team they're always coming out with new features. I can't imagine using a different reviews app.
Doner P was efficient, friendly and immediately solved my issue!
Not all reviews are visible, even after contacting support multiple times. Unfortunately, I would not recommend this app.
Thank you for your honest feedback. We sincerely apologize for falling short of your support expectations. We take your concerns seriously, as they help us improve our review remapping process. Our team has reached out directly and resolved the missing and incorrectly remapped reviews. We have not yet received your confirmation that everything is now working as expected. If you need any further assistance, please know that we are always here to help.
Quick and smooth solution to the issue.
Allen T. was super helpful. Fixed my issue promptly!
Doner P was very helpful. Fast with queries and solution fix.
I needed help with installing the carousel review widget on my page and Warren P was able to jump in and get it taken care of for me. They’ve always been extremely helpful and ready to assist whenever needed. Would definitely recommend them.
Ruzsel was super helpful and answered all of my questions. He even provided helpful tips on how to integrate YOTPO reviews more onto our website!
What really makes this app stand out is the excellent support provided by the agents, especially Nicole M., who has been the best I’ve worked with so far. He resolved my issue right away and clearly knows his craft. Many thanks!
Thank you for your kind words! We’re glad our support team was able to resolve your issue quickly and provide a helpful experience. We truly appreciate you sharing your feedback!
Easy to use and Doner P was very helpful with a small issue that I had - thanks
INCREDIBLE CUSTOMER SERVICE. THANK YOU MITCH R!!!!
As our small roastery begins to outgrow itself we knew that changes needed to be made. With that, resources needed to be reevaluated and resources with options to be upgraded were of the utmost importance to us. Yotpo offered just that and the ability for syndication. There were some hiccups on transferring/upgrading to the next tier with Yotpo but we were fortunate enough to have Doner P. from Yotpo Support help iron out the few problems we encountered. Plus it gave us the opportunity to interact with Yotpo support team, they did not disappoint and helped us resolve the issue in a timely manner.
Thank you for your feedback! We’re glad Yotpo could support your growth and that our team was able to help along the way. We appreciate you sharing your experience!
Warren P. helped us with the process integration between Klaviyo and Yotpo. Great serice, explained what was going wrong
Very happy with support from Ruzsel!
Reymon N was an absolute weapon and helped sort out my issues asap!
Really good app with incredibly prompt and helpful customer service. Arven S. managed to get everything sorted for me from raising my ticket to done in a very short period of time.
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