Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#313
All reviews
Review RSS Feed
June 25, 2025
Excellent app, Support is knowledgeable as well. Vincent was my most recent support person.
Thank you for the feedback. We're glad to hear you're enjoying the app and that the support team has been knowledgeable and helpful!
June 24, 2025
I had an issue with product matching in my Yotpo catalog, and Jeffrey M was incredibly helpful from start to finish. He patiently walked me through the verification process, reviewed my uploaded file, and even ran a manual query to double-check everything. He confirmed the identifiers were correct and explained the dashboard update timeline clearly. Super professional, polite, and responsive — made the whole experience easy and reassuring. Thank you so much, Jeffrey M!
Thank you for sharing your experience. We're glad the support team was able to guide you through the product matching process with clarity and professionalism. It's great to hear the issue was handled smoothly and thoroughly!
June 18, 2025
Ruzsel was great. Helped me solve a problem very quickly over a call.
Thank you!
June 17, 2025
Excellent customer service from Arven S - always good and responsive customer support from Yotpo!
Thank you for the feedback. We're glad to hear you've consistently received responsive and excellent support. We appreciate your continued trust!
June 16, 2025
Yoto support is amazing. Allen T. assisted me and was awesome, providing a lot of helpful support. Thanks.
Thank you for the feedback. We're glad to hear you had a great support experience and found the assistance helpful. Always here to help!
Aug. 27, 2025
Great! I love this app for collecting and displaying reviews. Their support team is awesome too! Thanks Yotpo!
June 11, 2025
I recently reached out to Yotpo’s customer support with a rather intricate challenge. We operate multiple storefronts selling the same product and I needed to consolidate our reviews and product listings across all of them. From the moment I submitted my ticket, Ruzsel John Nabong was incredibly responsive. Within minutes, Ruzsel had scheduled a quick call to walk through our setup. He took the time to understand our unique store configurations and the way each review site was currently linked. On the call he guided me step by step, showing exactly how to map product IDs across platforms and enabling a single, unified review feed for all our stores. Thanks to Ruzsel’s proactive approach and technical expertise what I expected to be a multi day integration headache was solved in under an hour. He even followed up afterward with clear documentation and a couple of extra tips on optimizing review display widgets. If you’re looking for customer support that combines deep product knowledge with genuine care for your success you can’t go wrong with Yotpo, especially with Ruzsel on your side!
Thank you for sharing your experience. We're glad to hear the support team was able to quickly and effectively assist with your multi-storefront setup. It's great to know the guidance and follow-up made the process smooth and efficient. We appreciate your thoughtful feedback!
June 6, 2025
Doner responded promptly and politely, thank you!
Thank you!
June 6, 2025
Great support experience with Ruzsel, thank you Yotpo for having the most exceptional support team members!
Thank you for the kind words. We're glad you had a great support experience and appreciate your recognition of the team's efforts!
June 5, 2025
Great app, john G and Doner are good support if you need help
Thank you!
June 5, 2025
Have been using Yotpo with another Store for years and was great. Migrating to Shopify now and had an issue with accounts linking. Spoke with Jeorge Veri of Yotpo support and he corrected the issue immediately. You could say I am 'Veri' happy with the response I received.
Thank you for the feedback. We're glad to hear your issue was resolved quickly during the migration to Shopify. It's great to know your experience with Yotpo continues to be a positive one!
July 3, 2025
I received excellent customer service from Vien, thank you very much. Thanks
Thank you!
June 5, 2025
Incredibly helpful and efficient Customer Service, versatile Platform. Every time I contact them them are able to help and resolve any issues. I had Reymon Alvero a few times who has incredible knowledge and very efficient. Thank you very much!
Thank you for the great feedback. We're glad to hear the platform is working well for you and that customer service has consistently provided helpful and efficient support. We appreciate your continued trust!
June 4, 2025
Quick great because they can fix our carousel problem quite quickly! love that!
May 29, 2025
John G was so helpful with all my questions that I had and even created a video to help explain something that I had a question about. I really appreciate them always taking time to help us out when needed.
Thank you for sharing your experience. We're glad the support team was able to provide clear, helpful guidance and went the extra mile to ensure everything was understood. We appreciate your kind words!
May 27, 2025
Excellent support, they resolved the case and advised me on how to get the most out of it, as well as on new products.
Thank you for the feedback. We're glad the issue was resolved and that you received helpful guidance on maximizing your setup and exploring new features.