All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 12, 2023

Assistance was excellent. Answered all my questions promptly and helped me fix my issue. Just be aware with this app that anyone can review on your site (even your competitors) unless you change the settings.

Using app

24 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 12, 2023

We've been using Yotpo platform across multiple brands. The platform is super easy to use and the customer service is top-notch!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 12, 2023

Joian Z is very efficient and competent and helped me solve my issue of publishing changes very quickly. Highly recommend!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 11, 2023

Assistance was superb, Ronel was cooperative and the problem-solving was efficient! thank you Ronel, it was amazing experience ;)

Store

MELO

Using app

Over 4 years

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

Warly S was great and very helpful in setting up some social media accounts for me and problem solving,

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 10, 2023

Ask for Ronel….. Amazing customer service!! Fixed my problem instantly. Let’s be great!!!!! #ShopKappGodzApparel

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

April 1, 2023

I had the pleasure of working with Joian in setting up my Yotpo reviews integration, and I couldn't be happier with the service that he provided. Joian was extremely knowledgeable and helpful, guiding me through every step of the process with patience and expertise. Not only did Joian help me to set up the integration quickly and efficiently, but he also took the time to answer all of my questions and provide me with valuable insights on how to get the most out of Yotpo reviews. What really stood out to me was Joian's professionalism and dedication to ensuring that I was completely satisfied with the integration. He went above and beyond to make sure that everything was set up perfectly, and I really appreciate the time and effort that he put into helping me. Overall, I would highly recommend Joian to anyone looking for help with their Yotpo reviews integration. His knowledge, expertise, and commitment to excellent service make him a true asset to any team. Thank you, Joian, for all of your help!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 10, 2023

Allen was so helpful updating our Yotpo app to V3. He made it super easy for us and the new update looks great on our site. Thanks for you help!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 9, 2023

Excellent app and customer service. Fast help with any issues setting it up and the reviews automatically roll in from my customers. Top notch! Thank you for helping me grow my business!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 8, 2023

customer service was A+. Great app! I would recommend to any business trying to get more sales. Will keep app.

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 8, 2023

When I was considering this app, the customer service (Warly S) was great when answering my questions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 7, 2023

Great App! Easy to set up with minimal effort. Got great help from Lemuel troubleshooting displaying reviews

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 7, 2023

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

Store

lilopa

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 6, 2023

There are some problems with the settings. The live agent took care of it right away and was easy to talk to.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

4 / 5 Share

Jan. 5, 2023

Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha! I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 5, 2023

Nicole L was very helpful in assisting us when we needed help fixing our reviews widget. Very useful app. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 5, 2023

Thank you so much for the help Joian Z! It was really great and helped us get reviews on google shopping.

Store

AKIND

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 4, 2023

Nicole L was very helpful in assisting us when we needed help installing the app to Shopify. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 4, 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

April 3, 2023

Yotpo's customer service was fantastic!! James Edmar C, Kenneth John, Reinier and Joian Z helped answer all my questions quickly and effectively. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.