All reviews

Rating Breakdown

  • 5
    92% (4,084 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands. I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

I struggled to get the app working the way i wanted to at first but Doner P really helped and its now working perfectly on our store :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Really useful app & the customer care is excellent Simoun helped installed our reviews SEO page which now looks great on our site and hassle free!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

YOTPO Daniel in chat was very quick and helpful in resolving my issue! We have had very good results with this app.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Doner P was incredibly helpful. Answered all my questions and helped solve a problem quickly. Very friendly and patient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great support, Live chat is awesome and the problem was very easily and quickly solved by Kenneth John M.

Store

ZERO

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2023

Excellent support 24/7. Easy to use app best on headless Shopify stores. Special thanks to Joian Z for handling my review requests, also speedy support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Best App the Support is the the best one app out there, you need this app soon ,I recommended to any one top one Jeorge Kenneth V

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2023

Amazing support! Nicole was so helpful and installed everything needed on the product page within minutes.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2024

I love the Yotpo app. Have been using it for about 8 years now. The support is always very helpful. Special thanks to Jeorge Kenneth V who helped me a lot with an issue I had today. Fiona www.wishingtreestudio.ie

Using app

Over 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2023

Ronel R was so incredibly assistive. I had a very detailed query and he understood my questions immediately and provided a sufficient resource to resolve my problem.

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 12, 2023

customer service is always great. James E.C. was very helpful and went in and addressed my issue right away--thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

we needed to move our yotpo widget to a different position on our product pages. team was responsive and executed quickly! Thank you, Ronel!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

Ronel R was very helpful and was quick with checking and confirming my mobile question on his end. Its very much appreciated great customer service

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 11, 2023

Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.

Using app

About 1 month

Total reviews

2

Average rating

2.5

5 / 5 Share

April 11, 2023

Yotpo is a comprehensive review app, built with lots of features. Customer service is great, only the price is a little expensive

Using app

4 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 11, 2023

日本人です。Google翻訳を使ってサイト内のチャットで質問しましたが、翻訳の英語でもRonel Rさんが丁寧に教えてくれて解決しました。チャットの感想を書いてって言われましたが、今書いてるこれはアプリのレビューですかね?

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

James was very helpful in helping us put out a fire that popped up when requesting reviews. Yotpo is always awesome to work with and helps us gain insightful feedback from our customers!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Store

Masami

Using app

Over 3 years

Total reviews

11

Average rating

4.9

5 / 5 Share

April 9, 2023

Great app and great customer support! Warly S. helped resolve our issue promptly and was very helpful!

Store

Uncertn

Using app

4 months

Total reviews

3

Average rating

5.0