All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2022

Its geat to have quick support whenever you want to customise some features. Simoun Francis was of great help - quick and responsive. Its always a pleasure to contact them and get quick feedback. Great apps from Yotpo and a great team. Love you guys! Helen

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 27, 2022

Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 27, 2022

Absolutely fantastic support. Simoun Francis has been super fast in solving the problem and my requests. Very satisfied with the service received

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 27, 2022

Great fast service. Thank you Nick S. I recommend this to shops that need easy to use reviews app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

3 / 5 Share

Dec. 26, 2022

I've been testing a ton of review apps lately. This being one of them. The app itself is solid but upon uninstalling it I realized my store speed score jumped from 50-59. Was surprised this app was impacting speed that much but glad I found it. Something to consider.

Using app

3 months

Total reviews

4

Average rating

3.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 25, 2022

Wonderful experience with Yotpo all Support Members; Rhemy, James, specially Joian Z who give special support to fix the 25 products reviews manually and other members helped to migrate the reviews WordPress to Shopify. Thanks Anees

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 25, 2022

Its Dec 25th - CHRISTMAS DAY and I am getting helped by Joian Z who is amazing at responding and providing help with getting started with YOTPO reviews. THANK YOU so much and MERRY XMAS

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 23, 2022

Very responsive support team, always have the right answer. I would recommend YotPo over any other review app. Thanks Sugar!

Store

club.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 23, 2022

Hi, Excellent service ! Sugar help me a lot with the display of my reviews !! He also helped me to embed the code on my store.

Store

Haube

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 22, 2022

We have used it on a few of our Shopify accounts and it has been working well for us. Their support is outstanding and Daniel P was very helpful in installing the widget on our new website.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 24, 2023

Nick & Sugar both, in customer service, were very helpful when I had issues and stayed with me to figure it out

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 22, 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 22, 2022

very fast and helpful chat service moving my reviews from my previous website and changing plans over.

Store

O2wear

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 22, 2022

Been with Yotpo for years and they've been incredible. Recently I needed extra support and Kenneth was professional & very helpful!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 21, 2022

Great App with great service. Had some customer support with the App. They were very quick and helpful in sorting out my Issue. Thank You Yotpo!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 21, 2022

Joian Z gave me a great support! I really appreciate it! You have really good quality in your job! Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!! Michael Lone Wolf Leather

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

April 18, 2023

I updated my theme and couldn't figure out how to re add the code for the star rating. Joian Z helped me by adding it back for me.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 20, 2022

Great setup support from Ronel! I needed help migrating reviews, and they took care of everything. Thanks!

Store

Jackalo

Using app

12 months

Total reviews

4

Average rating

4.3

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

とても助かっています。 今はまだ始めたばかりですが、チャットでいろいろ質問ができてたすかりました。 かなり長丁場でしたが、Allenさんが最後まで教えてくださいました。 どうも、ありがとうございました。 Nicoleさんにも迅速に対応していただき、テーマの場所などしっかり教えてもらいました。大変ありがとうございました。 Nicoleさんにまた対応してもらいました。理解が深まりました。

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback, we really appreciate it.