Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,406
Reviews
Chart
#97
Shopify

All reviews

5 / 5 Share
April 2, 2023

The customer service named Joian Z is amazing and I am glad to use this app because it met up with my needs

Store Using app Total reviews Average rating
5 / 5 Share
April 2, 2023

Yonel was super helpful in getting Yotpo optimized on my website. Could not have done it without his assistance.

Store Using app Total reviews Average rating
Picnic Brunch About 2 hours 1 5.0
5 / 5 Share
April 2, 2023

Wow - had a question this morning about how to add the reviews carousel to my homepage and Donor fixed it within the hour! Responded quickly to additional follow ups and I’m very happy with the results. Awesome customer service!

Store Using app Total reviews Average rating
Ulka Rocks Over 4 years 3 5.0
5 / 5 Share
April 2, 2023

Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof

Store Using app Total reviews Average rating
Glam Jams Kapiti Over 4 years 2 4.5
1 / 5 Share
April 1, 2023

One of the worst apps I've ever used in my experience on Shopify. Typically I don't leave reviews, but this was frustrating. The product was highly bugged and the interface was never properly updated. Customer service was excellent, and of course, I'm the bad apple of the bunch, but nonetheless, you can't overcome a bad product. UI/UX probably needs a major overhaul.

Store Using app Total reviews Average rating
Veracity Sport 27 days 1 1.0
Developer Reply

Thank you for taking the time to share your thoughts with us — we hear you and we apologize for the inconvenience. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Our team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out to our team so that we can help.

5 / 5 Share
April 1, 2023

Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.

Store Using app Total reviews Average rating
Isabelle Quinn 11 months 1 5.0
3 / 5 Share
April 14, 2023

Ronel R. helped me with my carousel today. They are really nice and helpful. I use the chat to get help.

Store Using app Total reviews Average rating
Carol M Studio 16 days 5 4.0
5 / 5 Share
Aug. 7, 2024

It's good and email customer support usually gets back within a couple hours or day!

Store Using app Total reviews Average rating
Esperance Distillery Co Over 1 year 2 4.5
5 / 5 Share
March 29, 2023

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

Store Using app Total reviews Average rating
5 / 5 Share
March 29, 2023

James C did a great job helping set up our account! We really appreciate all of the help that was provided!

Store Using app Total reviews Average rating
Wilde House Paper 4 months 3 4.7
5 / 5 Share
March 29, 2023

Allen M. was so helpful in getting my account set up with Yotpo. We had two existing accounts from a previous experience and I needed to close one in order to set up a fresh start. He was quick to respond and easy to work with. My issue was taken care of in just moments. We are now ready to get started and start collecting reviews on our site!

Store Using app Total reviews Average rating
Juno Dog Co 9 months 1 5.0
5 / 5 Share
March 28, 2023

James C is the best with servicing clients needs . Yotpo is the best app to use for reviews .thanks james for everything you did for boo bear factory

Store Using app Total reviews Average rating
Boo Bear Factory About 1 year 2 5.0
5 / 5 Share
March 28, 2023

Warly was a great help in getting our integration with Yotpo completed! We had a few customizations to do which were very easy!

Store Using app Total reviews Average rating
Echoes Snacks About 2 months 1 5.0
4 / 5 Share
March 28, 2023

The support team is great, helps in time record, especially Joian Z :) The app is good but you have to pay for most of the options and the email customisations.

Store Using app Total reviews Average rating
Blue Skincare 4 months 2 4.5
5 / 5 Share
April 18, 2023

it's great of the service, I came to errors when I upload my review files, RT and Kenneth John M helped me a lot, quick response!

Store Using app Total reviews Average rating
5 / 5 Share
March 27, 2023

I have been using it since it first opened and it is great. They are quick to respond to any problems, so no worries! They have always helped me. Thank you.

Store Using app Total reviews Average rating
5 / 5 Share
March 26, 2023

Excellent app and outstanding customer support. Had an issue with displaying imported reviews, but Kenneth John M helped sort it out in no time at all. Highly recommend it any store looking for a flexible, usable review app.

Store Using app Total reviews Average rating
Tacticagear 12 months 3 5.0
5 / 5 Share
March 27, 2023

NICOLE L IS AMAZING. She got the layout right when no one else did. She went into the code and fixed it to match my format and old theme file. 10/10

Store Using app Total reviews Average rating
Geem About 1 month 2 5.0
5 / 5 Share
March 26, 2023

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

Store Using app Total reviews Average rating
LAY LO Pets Almost 2 years 3 5.0
5 / 5 Share
April 28, 2023

My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!

Store Using app Total reviews Average rating
Blue Haven Holistics Almost 4 years 6 5.0
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