Yotpo: Product Reviews App
All reviews
Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)
Warly was a great customer service rep, helping me each step of the way to integrate to Yotpo from another platform.
James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!
Reymon Alvero N. Did an outstanding job helping sort out some issues I was having with reviews displaying properly. He was very helpful!
Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!
Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.
we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.
Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks
great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently
Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!
Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)
We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.
I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.
Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful
Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR
I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!
Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !
Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.
Doner was very helpful with the setup of this app to my store. Very quick and effective customer service!
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This company is probably the most annoying company in the Shopify eco-system. I don't know how many times I've had to ask to be removed from their marketing and sales emails before their sales reps will leave me alone. There are several reason I would recommend against YotPo: 1 - Predatory contracts - They promise you the world, lock you into a contract for 12 months, and by the time you realize there are other companies that have the exact same functionality, you're too late and locked in paying 4-5x the cost of the competition. 2 - The worlds most annyoing sales reps. No, I don't want to buy the overpriced software that you sell on yearly contracts. 3 - Insanely overpriced for the same features. I'm not really sure what people are even paying for here that they anyone is still paying this company as much as they are for the same features. I'd highly recommend looking at Stamped or any of the other services that offer reviews. You'll get the same features (anyone at Yotpo who says its better may be partially right, but you're paying 5x for 1 minor feature that will yield maybe 2% better results at best). This isn't a paid smear campaign, I just honestly don't know what else to do to get them to block my email from their system as I've asked and even threatened legal action with no results.
We're so sorry to learn about what you've been experiencing with our marketing and sales emails. We would never continue to send you emails if you've already unsubscribed or asked to be taken off of our email lists. We will look into this immediately and ensure that you're taken off of our promotional lists. And if there's anything that our team can help with or provide more information about, please don't hesitate to reach out.
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