Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,406
Reviews
Chart
#97
Shopify

All reviews

5 / 5 Share
March 25, 2023

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

Store Using app Total reviews Average rating
The Ethnic Label Over 2 years 1 5.0
5 / 5 Share
March 27, 2023

Warly was a great customer service rep, helping me each step of the way to integrate to Yotpo from another platform.

Store Using app Total reviews Average rating
Wonderlust 4 days 4 5.0
5 / 5 Share
March 23, 2023

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Store Using app Total reviews Average rating
Dawna Marquette Jewelry Over 5 years 1 5.0
5 / 5 Share
Dec. 4, 2024

Reymon Alvero N. Did an outstanding job helping sort out some issues I was having with reviews displaying properly. He was very helpful!

Store Using app Total reviews Average rating
Spleash Your Leash Over 3 years 4 5.0
5 / 5 Share
March 23, 2023

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Store Using app Total reviews Average rating
Paragon Outdoor USA About 1 year 2 5.0
4 / 5 Share
March 22, 2023

Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.

Store Using app Total reviews Average rating
Brooklyn Delhi About 2 months 1 4.0
5 / 5 Share
June 21, 2023

we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.

Store Using app Total reviews Average rating
5 / 5 Share
March 21, 2023

Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks

Store Using app Total reviews Average rating
SiliSlick® 12 days 9 5.0
5 / 5 Share
March 21, 2023

great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently

Store Using app Total reviews Average rating
Simply Fashion Over 1 year 3 5.0
5 / 5 Share
Oct. 17, 2023

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

Store Using app Total reviews Average rating
Meideya Jewelry 8 months 7 5.0
5 / 5 Share
March 19, 2023

Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)

Store Using app Total reviews Average rating
Party Perfect About 1 month 1 5.0
5 / 5 Share
March 19, 2023

We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.

Store Using app Total reviews Average rating
FORM WORK WEAR 10 months 2 3.0
5 / 5 Share
March 18, 2023

I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.

Store Using app Total reviews Average rating
the Hug Box About 7 years 1 5.0
5 / 5 Share
March 17, 2023

Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful

Store Using app Total reviews Average rating
Buck Palmer 12 months 1 5.0
5 / 5 Share
Jan. 18, 2024

Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR

Store Using app Total reviews Average rating
SEASHELL® 11 months 4 5.0
5 / 5 Share
March 17, 2023

I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!

Store Using app Total reviews Average rating
TAIDEUX Almost 3 years 10 5.0
5 / 5 Share
March 16, 2023

Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !

Store Using app Total reviews Average rating
GazzybyGazzo Almost 4 years 1 5.0
5 / 5 Share
March 16, 2023

Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.

Store Using app Total reviews Average rating
BBQ4All Megastore Almost 3 years 4 5.0
5 / 5 Share
March 14, 2023

Doner was very helpful with the setup of this app to my store. Very quick and effective customer service!

Store Using app Total reviews Average rating
Rella 1 day 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

1 / 5 Share
March 13, 2023

This company is probably the most annoying company in the Shopify eco-system. I don't know how many times I've had to ask to be removed from their marketing and sales emails before their sales reps will leave me alone. There are several reason I would recommend against YotPo: 1 - Predatory contracts - They promise you the world, lock you into a contract for 12 months, and by the time you realize there are other companies that have the exact same functionality, you're too late and locked in paying 4-5x the cost of the competition. 2 - The worlds most annyoing sales reps. No, I don't want to buy the overpriced software that you sell on yearly contracts. 3 - Insanely overpriced for the same features. I'm not really sure what people are even paying for here that they anyone is still paying this company as much as they are for the same features. I'd highly recommend looking at Stamped or any of the other services that offer reviews. You'll get the same features (anyone at Yotpo who says its better may be partially right, but you're paying 5x for 1 minor feature that will yield maybe 2% better results at best). This isn't a paid smear campaign, I just honestly don't know what else to do to get them to block my email from their system as I've asked and even threatened legal action with no results.

Store Using app Total reviews Average rating
ZOX 4 months 13 4.4
Developer Reply

We're so sorry to learn about what you've been experiencing with our marketing and sales emails. We would never continue to send you emails if you've already unsubscribed or asked to be taken off of our email lists. We will look into this immediately and ensure that you're taken off of our promotional lists. And if there's anything that our team can help with or provide more information about, please don't hesitate to reach out.

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