Yotpo Product Reviews & UGC

Dec. 28, 2022

拡張性もありとても優れたアプリです。 他にも色々試していましたがこちらに統一していこうと思います。 メニューの大半が英語ですが、設定で日本語を選ぶとお客様への表示部分は日本語に切り替わります。 カスタマーセンターも非常にチャット対応が早く的確な答えが返って来るので安心しました。 プラン的にもかなり柔軟で始めやすいです。 ガンガン活用していこうと思います。 追記 レビュー上でカスタマーの名前が本名で表示される仕様であり、お客様からニックネームに変えてほしいとの連絡がありました。 やり方がわからずチャットで問い合わせた所すぐに対応してくれて非常に助かりました。 ただこの仕様は設定上変えられないということで日本のユーザーには合わないかもしれません。。。

Dec. 9, 2022

app ok. Still didn't record results A bit expensive. Good customer service ----------------------

Dec. 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

Dec. 8, 2022

This is really a great app! Many thanks to the support team for the quick and clear answers! The support team always helps you as quickly as possible.

Dec. 8, 2022

Great customer service, Doner P. quickly helped me through all of my questions about integrating on my website, highly recommend.

Dec. 8, 2022

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Dec. 8, 2022

Awesome customer service and very good app! They help for setting up to our store like i need! Special thanks to SIMOUN FRANCIS S for the help!!

Dec. 8, 2022

As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.

Dec. 8, 2022

I have been with Yotpo for a long time and the app is great, it's super helpful that it will automatically send out review requests, it's easy to navigate and the push to social is a nice feature. Thank you for the support today Simoun!

Dec. 8, 2022

So I've had Yotpo for Over two years now. I've been using their SMSBump app for text and email marketing. I finally decided to add their customer reviews app. Their directions were so simplified that I was able to add a section and get things setup on my store within 5 minutes. I'm so grateful for this app. Thanks!

Dec. 7, 2022

Just getting set up with Yopto. So far service has been amazing with Joian. Looking forward to getting fully set up.

Dec. 7, 2022

Customer service is great! I was migrating reviews from another review app and ended up with a ton of duplicates. Spent a few hours taking care of it myself but couldn't figure it out. Customer service resolved the issue in minutes.

Feb. 21, 2023

Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!! Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!

Dec. 7, 2022

I highly recommend this App and Services. I used this service when I used GoDaddy and loved how easy it was for my customers and for myself. I have since switched to Shopify and migrated my information. My reviews did not migrate over so I had to download the App and plug it into my store. I was having difficulties figuring out how to make the app work. I contacted the apps customer service and was taken care of immediately. Lemuel was so much help and had the widget working in no time. Lemuel also customized for me and made sure everything was to my liking. Lemuel went above and beyond to help me and make this widget perfect for my online store.

Dec. 7, 2022

We had a great experience with their support team. Very quick to respond and helpful and knowledgeable.

Dec. 6, 2022

Great experience, Nicole has been fantastic. She was able to assist me with my website thoroughly. Thanks!

Dec. 6, 2022

James in customer support is awesome. He worked hard to get my issue resolved correctly. Thank you very much!

Dec. 6, 2022

Radly was a massive help and understood the requirements! Highly recommend this app :) Customer service is 10/10

Dec. 6, 2022

Simoun Francis S helped me in importing reviews and setting up the account as well very professionally

Dec. 6, 2022

Helpful customer service (Thank you Daniel!). The app is easy to navigate and does the job well. Reviews look great on our website.