All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2022

We migrated from BigCommerce over to Shopify and had issues connecting our account. Doner P did a fantastic job of helping through that process.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Yotpo est vraiment utile pour récolter des commentaires d'usagers sur nos produits et services, mention spéciale à l'efficacité du chat en ligne lorsqu'on a des questions, retour très rapide et efficace de l'équipe, c'est très apprécié!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

buena atencion al cliente y resuelven dudas muy rapido. Además, el plan gratuito está bastante bien.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

I couldn't get my Yotpo reviews to show on my new theme - Albert V resolved this for me - Thank you!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Yotpo had trouble synching my orders. I had good customer support on the helpdesk by Simoun Francis to solve it

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Kenneth did an amazing job in helping me, he took the time to listen to my problem and fixed it in 3 minutes

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Great customer service! Fast and efficient, Jeorge solved my problem straight on the spot. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Very easy to integrate and great customer service when I spoke to Kenneth John M! Thank you for your help and quick turn around

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Doner P - was super super helpful when i was speaking with her on the live chat. I was able so ask several questions which she guided me through & also helped out in the back end of my shopify page. I appreciated her support so much. She was very kind & patient too. Anyone who has her help is lucky! :D

Store

Paww

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Reinier, It is the best solved all my issues with Walmart reviews syndication and importing reviews from other apps.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

2 / 5 Share

Nov. 19, 2022

This is one of the worst SaaS platforms I have ever used. Full of bugs. Doesn't connect properly and support isn't that helpful either.

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your thoughts with us — we're sorry to learn that you were experiencing issues on your end. According to our records, our team has been in touch to help rectify the issue. If you have any questions or concerns, please don't hesitate to reach out.

5 / 5 Share

Nov. 19, 2022

So easy to set up, Rhenant was awesome to have assist me. Let’s see how it works once orders are fulfilled. So far so good.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Yotpo customer service with Ruzsel J, was Awesome! He was able to figure out what the issue was very quickly, also very willing and patient with me too! I am very pleased. He was able to fix the issue and everything is perfect now. Yotpo Reviews looks amazing on our site. Thank you Ruzsel J!

Store

Verbena

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Ronel R. was the BEST! I could not see my star reviews on my page and he was able to get them to appear. Super-fast and quick service A+.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Big fans of Yotpo for our reviews, love the interface and the customisable features. Ronel is particularly helpful!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Doner was incredible helpful. He got back to me within minutes of reaching out and fixed everything perfectly. Would highly recommend!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Very satisfied with Simous Francis support, the issue I was having was resolve fast and successfully!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Jeorge was of extreme help to me! I had duplicate reviews showing up and some formatting issues he fixed in a timely manner. Thank you!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Jeorge Kenneth V helped me and patiently explained everything i had doubts about. Great service and in general great times of response.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Super easy to use. Ran into an issue with my reviews not showing and Eunice had it sorted out for me in just a few minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0