Yotpo: Product Reviews App
All reviews
The support was terrific - It was a bit confusing to me as I'm very new to Shopify and Yotpo at first but now everything makes sense with their swift customer support team. It's also great that I can use it for free in the very beginning.
Thanks for your feedback, we really appreciate it.
Rhenant was a great help. We managed to solve my issue within a few hours. Very happy with the app. Thanks a lot team!
Thank you for sharing your thoughts with us!
Kenneth John M was fantastic 10/10. Very impressed with level of customer service and assistance offered.
Thank you for writing a review — we value your feedback.
Amazing and helpful customer service, Kenneth John M was very patient and helpful with installing the app on my live theme. I was having a hard time and he jumped right in with great service and timeframe. Thanks again
Thank you for writing a review — we value your feedback.
After six months, I strongly do not recommend Yotpo. It's a subpar product that is clunky and all over the place. Their admin interface is mismatched and terrible. Its waaay overpriced. Their outside marketing looks good, but once under the hood, you'll regret it.
Thank you for submitting a review, and apologies for any inconveniences you may be experiencing. We're constantly working to improve our products as well as our pricing and packaging options to ensure that they're easy to use and affordable. Our records show that our team was able to assist you, but if you're still experiencing difficulties, please let us know.
Kenneth John M was very helpful and responsive in walking through an integration/upgrade issue with my Shopify store. Thank you
Thank you for writing a review — we value your feedback.
Daniel P provided excellent and patient service in helping to migrate my existing customer reviews to my new website. Thanks so much to Daniel P!
We appreciate your feedback, thank you!
Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store
Thanks for your feedback, we really appreciate it.
Its a great product and the support is always spot on. Donner P was extremely helpful and I was able to complete the task I was asking them for help. We love the product, have used it for years, and it serves us well.
Thank you for sharing your thoughts with us!
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !
We appreciate your feedback, thank you!
Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything
We appreciate your feedback, thank you!
Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.
Thanks for your feedback, we really appreciate it.
I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you
Thank you for sharing your thoughts with us!
Joian Z did a great job helping me. App works great and so far have no problems. Great prices too …..
Thanks for your feedback, we really appreciate it.
Really love Yotpo! I just had a quick question and used the online chat support option where I was able to chat with a customer service agent within seconds. Kenneth John M was the agent and was SO helpful, prompt and very good at explaining the issue (which was an issue on my end, not Yotpo) Overall 10/10 service from Kenneth John M.
Thank you for sharing your thoughts with us!
Great support, James was really helpful answering all questions and making sure everything was resolved!!
Thank you for writing a review — we value your feedback.
A heads up: The pricing listed for this app is very misleading. The price now seems to depend on the number of emails sent. So "$15" monthly turned into $49. ETA: NO where on their pricing did it say "starting at" at the time I installed this app
Thank you for leaving a review — we apologize for the inconvenience. After looking into your account, we saw that this issue has been resolved. However, if you're still experiencing issues, please reach out to us for assistance.
Great experience with James for support! Looking forward to keep working with Yotpo products and reviews
Thanks for your feedback, we really appreciate it.
Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.
Thank you for sharing your thoughts with us!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.