Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,013
chart
#1,006
All reviews
Rating Breakdown
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Nov. 17, 2022
Super easy to use. Ran into an issue with my reviews not showing and Eunice had it sorted out for me in just a few minutes.
Nov. 17, 2022
I'm so impressed and appreciative of the staff of this app. They are so prompt. I changed theme and they went in and installed it for me. Thank you! Also the reviews are easily left by my customers.
Nov. 17, 2022
this is really the best review app I have ever used. The service is fast and professional. And they even have a " Question" function which allows customers to ask questions about our products and the question will show on the product page. Great and recommend it
Dec. 13, 2022
Every time I've contacted support they've been able to resolve any issues for me. Thanks Lemuel and Yotpo team
Nov. 16, 2022
Do not use the review app especially if you are using SMS. the SMS Review requests will send to half of your customers at 3 am in the morning waking them up and leaving them disgruntled. There is no way to change the specific time settings either. When speaking to customer support they didn't seem to want to know about it. I had then asked for a refund due to their app not being able to do what is required and they have said they can not and will not process a refund. I have come across an app called judge.me and it is far better, the customer service is top tier and extremely helpful and they are only $15 per month.
We sincerely apologize for the inconvenience. According to our records, this issue has been rectified. If you have any questions or concerns, please feel free to reach out to our team for assistance.
Nov. 16, 2022
Rhenant was very quick and helpful which I appreciate. Fixed the issue I was having within minutes of the conversation! Thank you so much!
Nov. 16, 2022
Rayne provided awesome and quick support. I could not have asked for a better outcome. We tried another review app (Junip), but they simply were unable to help. Yotpo is where it's at. Thanks Rayne!
Nov. 16, 2022
Good support from Simoun from Yotpo! Was speedy in replies, understood what I was looking to achieve, and was able to direct me to the solution.
Nov. 16, 2022
I found this app to have great customer service, the live chat was so helpful when I had questions.
Nov. 15, 2022
Good tool, the support team response fast and porblem solved immediately. Recommend! Go have a try my friend.
Nov. 15, 2022
Daniel P helps me out, and answer me so many questions and all in details, and this communication is live and quickly, do not need send any emails and wait for some days. five stars!!!!
Nov. 15, 2022
Good support from Allen from Yotpo! Was speedy in his replies, understood what I was looking to achieve, and was able to direct me to the solution.
Nov. 15, 2022
So far so good, still very new. Albert V was really a great help in quickly getting everything set up for us!
Nov. 14, 2022
awesome customer service! very happy so far. I reached out with a few questions, and they helped out right away.
Nov. 14, 2022
Very helpful. Was able to help me fix my problem and explain what I needed to know. Thanks again, and appreciated.
Nov. 14, 2022
This app support is excellent. Warly has been super helpful and responsive. The app looks and works great.
Nov. 14, 2022
Great app and Simoun was an amazing help in setting it up, it works as intended and the pricing is very good!
Feb. 20, 2024
I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!
Nov. 13, 2022
Amazing customer service. That is what makes Yotpo great. Appreciate all the help and service throughout our partnership