All reviews

Rating Breakdown

  • 5
    92% (4,084 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,382)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2023

James Edmar - thank you for helping us with the setup. Your service is second to none. Thank you, Yotpo!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 3, 2023

James Edmar helped me immediately! I was expecting an answer a few hours later, he not only answered my question, but he also fixed the problem on the back end for me instead of me trying to figure it out. Thank you so much! Love this app!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

4 / 5 Share

Jan. 3, 2023

Alles Top, eine deutsche Version wäre Wünschenswert Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Using app

About 19 hours

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 3, 2023

It was great getting the right advise from the team. We were assisted by Rhenant and he gave us the right solution.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

I ran into a few challenges transitioning over from a prior app. Doner P was extremely helpful in making sure my reviews transitioned over.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

Warly S is always helpful when I have a question about my Yotpo integrations! We've been using Yotpo for years now and we love the app for getting product reviews onto our website!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 31, 2022

Amazing app for collecting reviews and displaying them on the website. The customer service is also amazing, Rhenant answered and sorted my request within 10 minutes of messaging. Would highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 31, 2022

Ahh, Nick was brilliant. Thank you Nick and Yotpo! My reviews we not showing up on the backend and Nick talked me that issue AND THEN went above and beyond to solve my other issue of reviews not showing up on my website. Extremely helpful and listened to what I was trying to do and fixed it all very efficiently and professionally. Thank you agian.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 30, 2022

GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 30, 2022

One of the best platform with amazing online support. Rhenant fixed the problem immediately. Really good!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

April 2, 2025

Jeorge Kenneth did a great job getting my link fixed on my shopify. Grateful for his help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 27, 2022

Good working app with great customer service. Rhenant helped me quick with adding the review carousel to our Shopify homepage. Thanks for that!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 27, 2022

Absolutely fantastic support. Simoun Francis has been super fast in solving the problem and my requests. Very satisfied with the service received

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 27, 2022

Great fast service. Thank you Nick S. I recommend this to shops that need easy to use reviews app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

3 / 5 Share

Dec. 26, 2022

I've been testing a ton of review apps lately. This being one of them. The app itself is solid but upon uninstalling it I realized my store speed score jumped from 50-59. Was surprised this app was impacting speed that much but glad I found it. Something to consider.

Using app

3 months

Total reviews

4

Average rating

3.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 23, 2022

Hi, Excellent service ! Sugar help me a lot with the display of my reviews !! He also helped me to embed the code on my store.

Store

Haube

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 22, 2022

We have used it on a few of our Shopify accounts and it has been working well for us. Their support is outstanding and Daniel P was very helpful in installing the widget on our new website.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 24, 2023

Nick & Sugar both, in customer service, were very helpful when I had issues and stayed with me to figure it out

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 22, 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 22, 2022

very fast and helpful chat service moving my reviews from my previous website and changing plans over.

Store

O2wear

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!