All reviews

Rating Breakdown

  • 5
    91% (6,414 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

Nov. 9, 2022

It helps a lot, and has a quick customer reply. I encountered a probelm when installing widget, the online customer service (Rhenant) help me fixed the problem.

Store

Bonita

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Little complicated but they have good support and will get the job done. A lot of integration with google and customer interaction that I wasn't expecting either.

Store

Degreve

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 13, 2022

Even starting on the Free Reviews plan this app is the leader of the pack. Lemuel Yotpo was awesome in providing prompt and useful direction with my questions. This looks like a winner. Also Yotpo Radly was an awesome help in finding a tweak that I needed.

Using app

3 months

Total reviews

30

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Very quick when it comes to customer service. Doner P was great help and answered all my questions and helped me get started with using the app.

Store

Savor

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Very useful app to gather reviews. Imports from old site were also simple. When we needed quick assistance, support was very helpful and got it sorted quickly.

Store

NPL-ZA

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Had great help today from Rhenant T, fantastic help! I needed to push my review as there was a fault, and the issue was solved quickly, whilst keeping me updated

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Yotpo was recommended by another shopify brand I'm familiar with, and so I decided to try them out. Not everything has been easy to set up without support, so I've had to reach out a few times, and definitely was able to get everything I needed through the chat function. Having access to timely customer support is super useful!

Store

KIMBY

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I need some customization done in order to work with our template. I spoke with Doner from support and he went above and beyond. This is a great app and I highly recommend!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Using app

About 4 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2022

Excellent customer service. Kenneth John was able to help me create a unique page for reviews on our store. Very quick and it it turned out exactly as I needed it. Thanks!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

Lemuel C was very helpful sorting out my issue from back end, very patient and will definitely up grade my plan in future. Thank you

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

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Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick. I recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

James was great help adding a widget to my site, polite manner and great customer service thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

i have used Yopto in several shops because of its ease of use, while the function is limited if you only use it with free plan.

Store

Cerakey

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I have the app installed and was having an issue. Contacted live chat and Warly was so helpful and solved the issue straight away. 10 stars for customer service and the app looks beautifully integrated to my site. And everything works perfectly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

It is a great experience for sure. Everytime i need help i get it. I use this app since one year and every problem that pops up we can fix with the support in less than an hour.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

To be fair, I just started using this app to generate product reviews. I like how customizable everything is so that I can keep visuals on brand. So far I really like it and the customer support has been above and beyond awesome.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Great customer support. Ronel helped me through and help me set up the star rating on my website and explain everything thoroughly.

Using app

About 1 month

Total reviews

2

Average rating

5.0