All reviews

Rating Breakdown

  • 5
    91% (6,413 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 4, 2022

we really like this app so far. its nice that our customers can leave reviews on our site and our procuts.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

A promise is a promise - and Joian completely delivered. What a star! In fact what a 5 Star Joian has been throughout the whole process. Everything we asked for has been set up, and so quickly. Many thanks Joian - and of course, the Reviews are already flooding in! So grateful - Jeremy : H&W

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

The app is great and makes collecting product reviews super easy. I needed help with coding something and Kenneth John M updated my code in a matter of minutes. Super friendly and professional all around. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Djan was extremely helpful! He was also very efficient. I was having issues with adding the widget to my website and he successfully assisted me. Great customer service!

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 3, 2022

I have been talking with Simoun and he has been incredibly helpful and patient. Thank you so so much for all your efforts!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

I was talking with Djan about getting help with my website reviews. I am not tech savvy and he was able to log onto my store and do it all for me! I really appreciate the help, and my customers love the ease of writing reviews for me!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

I spoke with Simoun regarding the installation of YotPo on my website https://www.sexdolls.com and he was absolutely amazing with his responses and more than proficient in English. So far it looks like this app is perfect for displaying my reviews and I can add custom views around my website. Looking forward for my account to update so I can see the carousel in action and get a review tab on my product pages. I Highly recommend Yotpo instead of Trustpilot as they are cheaper and their support is clearly a lot more competent and caring! Thanks Simoun!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

Excellent customer service from Shopify yet again. Their agents are so insanely fast, efficient and handle what I struggle hours with in minutes. Great job!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Arven helped me so much! Literally helped me solved a problem that was taking me so long to figure out! So thankful! Excellent customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

Such amazing customer service!!! Radly was a huge help!!! I would definitely recommend this app!!!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

customer service is amazing! they were very easy to talk to and work with. 10/10 would recommend you use Yotpo!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

Très facile d'utilisation et support ultra réactif ! Je recommande son utilisation sans souci sur votre site

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Good customer service & works as described! Overall happy with the service. We use their reviews & ratings system.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Very helpful and always has the answers to my questions. Very professional and understanding. I highly recommend.

Store

iFace

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Customer Support is fast and easy to communicate with. They helped me out a lot, from installing to how-to-use it.

Store

Modaya

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I was super frustrated with some problems i was having getting the star rating to show and I (begrudgingly) used the chat box. I was sure I’d be asked things like — is your computer plugged in, and waste tons of time but he was SO HELPFUL! Logged in and fixed it all for me!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

The Customer Service is Superb! They answered all my questions patiently which I really appreciate!!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Die App funktioniert wie sie es verspricht und bietet viele Einstellungsmöglichkeiten. Bei Schwierigkeiten ist der Kundensupport super schnell und sehr hilfsbereit. Klarer Pluspunkt. Daniel hat bisher jedes Problem gelöst und ist dabei ausgesprochen nett. The app works as promised and offers many setting options. In case of difficulties, the customer support is super fast and very helpful. Daniel has solved every problem so far and is extremely nice.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I had an issue with the re-sending of review requests. I clicked the chat icon and resolved the problem in 10min. Very helpful customer support

Store

myzumio

Using app

Over 1 year

Total reviews

1

Average rating

5.0