Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,014
chart
#1,128
All reviews
Rating Breakdown
Sept. 16, 2022
Worked with Rhemy R, he was professional and patient as I had a few changes that needed to take place which took some time. Logged back in for another correction too with no issue
Oct. 7, 2022
Both Reinier D and Allen M was quick to help when I had questions in 2 different occasions! Issue was resolved quickly.
Sept. 14, 2022
Had John Today, walked me through everything. so helpful and quick, wouldn't be anywhere else, thank you
Sept. 14, 2022
The YotPo support goes above and beyond. Ronel R was so easy to deal with and provided a solution to every question we had. Thanks again.
Sept. 14, 2022
Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.
Sept. 13, 2022
Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!
Sept. 13, 2022
The review app and widgets have really helped our store convert users into customers. The support team is also very responsive and efficient. Thank you for all your help!
Sept. 12, 2022
Love the ease and efficinecy of this app and the rewards we receive as a result. Reviews are essential as they make us a better company learning from our customers and help others try when they may not have otherwise. thank you especially to Simoun Francis from YOTPO, he was quick to respond to an issue I had and being solution driven, fixed it with speed and a virtual smile
Sept. 12, 2022
Great support from Reiner D who helped me with many questions that I had in a timely and informative manner.
Sept. 11, 2022
Great support from Simoun Francis S in switching our account over to or new website, effortless and great service.
Sept. 11, 2022
swift reply from the customer support. Fixed my problem immediately, but apparently it could only be done at their end... I wish I could have done it myself without needing help from customer support. Overall the app is worth it :) Another thing I'm not happy with is that the language of the new widget can't be change yet
Sept. 11, 2022
I transferred my store to a new platform and although the reviews transfer was arduous Yotpo stepped in several times and made the process painless. They did all the heavy lifting, now my hard won 4.95 rating is visible for all to see on my brand new shiny website.
Sept. 11, 2022
Simoun Francis S was very helpful and quick! He helped me with my website and made it an easy process, I'm thankful for such knowledgeable customer support.
Sept. 10, 2022
I USE TO APP TO HELP ME COLLECT REVIEWS. SO FAR SO GOOD. HELP IS EASY TO ACCESS. WE ARE HAPPY WITH YOTPO
Sept. 8, 2022
I am really enjoying the free version of this app and I can't wait to have more customers for my small business so I can upgrade to Pro :)
Sept. 8, 2022
Hi Samoul helped me resolve a review issue in no time & it was a pleasant & smooth experience. Happy to continue using yotpo for all our reviews !
Sept. 8, 2022
I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.
Sept. 8, 2022
Great way to collect reviews and the staff are super helpful. Would highly recommend using the app for your business needs.
Sept. 7, 2022
I installed Yotpo in 2019,. Spent a little time setting it up which was pretty straight forward and let it run. I found I don't need to monitor it at all as it will send an email notification when a new review has been submitted. I have only had to contact support once and the answers were clear and concise. Overall it's been a great addition to my website.
Sept. 8, 2022
The support was quick and knowledgeable on making sure I had everything I needed to make sure my business does great! I really like the review feature and can't wait to see how it plays out! Thank you, Happy S., for your help!