All reviews

Rating Breakdown

  • 5
    91% (6,414 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Sept. 2, 2022

Great app and incredible service! Every question we have gets answered in minutes by a real person!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Rhenant was a great help with customer service. We just started using Yotpo and are excited to see its capabilities.

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 1, 2022

DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.

Store

wholier

Using app

Over 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Hey, Jaillene from the Reviews team here 👋 We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.

5 / 5 Share

Sept. 1, 2022

Nice service and support. I was able to improve my pages by modifying the information as I wanted. Special Thanks to Joian!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

I had some trouble uploading my productreviews from another platform to my shopify website. Warly S was very patient and helped me a lot to solve the problem. 5 stars for the support!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

They are always super helpful with anything you need or have questions on. Definitely recommend them!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Best review app out there! This is the only one I use for ecommerce. Very customizable and very simple to use.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Great customer service, Kenneth John M was so helpful and quick to implement changes. Would highly recommend.

Store

Hidrate

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

The rep I had Edilyn B really helped and guided my through the set up process for my site with Yotpo. I have had the app for sometime and never knew how to incorporate it into my site. Mosneaksshop.com

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 30, 2022

Easy to navigate and speedy customer service. I contacted for a question through livechat and Simoun Francis was very helpful and informative. Would highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

We would 100% recommend this app, support is amazing, they helped us with every step of the installation process.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

I am really happy with this app. Good value! The support team have been very helpful to help me customize the app. Thank you Doner, Rein, Rayne, Allen and James. You are so professional and patient. Unfortunately I got some problem with a domain change, but Simoun Francis S helped me in the best way possible and solved the problem.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

OMG Rhenant was so helpful and made sure everything was published perfectly and never for once left me unattended. I highly recommend

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Ronel R. was really patient with me, made sure they understood what I wanted and helped me fix it, thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Overall wonderful support from Arven and very appreciative. Great experience already!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Incredibly helpful and amazing service from Kenneth John M and Simoun Francis S as they helped me install widgets onto my theme.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Amazing customer service. Guided me through all the steps and helped with coding. The best review app there is for Shopify.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

The app works well and does what it promises. The only challenge I have had was that the functionality disappeared when I upgraded my theme. Ronel R. in customer support was super helpful and resolved my issue quickly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.

Using app

About 3 years

Total reviews

5

Average rating

4.8