Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,016
chart
#1,135
All reviews
Rating Breakdown
Review RSS Feed
Aug. 26, 2022
Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.
Aug. 26, 2022
Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!
Sept. 19, 2022
I love the Yotpo app and support is the best. Edilyn did a great job helping me with my theme upgrade and sorted it out quickly. Thanks Edilyn!
Aug. 25, 2022
James Yotpo was a delight to work with. He helped me figure out my issue and now I am good to go! Thank you!!
Aug. 25, 2022
Great support from Warly S. Quick help and resolved the issues. We find the review app very usefull and helps us with communication around our products.
Aug. 25, 2022
still do the setting. during which recieved very solid support from Lemuel C. hope this product will help my store.
Aug. 24, 2022
This is a good app, Simoun Francis S helped me a lot and solved my problem in time . good service! Thank you very much!
Aug. 24, 2022
Simoun was amazing!! Thank you for the help! I needed to import reviews from an old website to a new website. I appreciate all of the time taken to do this for me!
Oct. 12, 2022
Radly was really helpful and efficient at helping me sort a couple of issues out. Highly recommend. Great service!
Aug. 24, 2022
Had a slight problem with my site carousel and contacted support - hats off to Warly for going that extra mile and sorting it for me - excellent service. Thank you Warly
May 22, 2023
Yotpoから自動でレビューメールが届きました。準備不足なのもあり、まだお客様に送れない状態だったので、すぐに止める必要があり、チャットtサポートのJesus Lorenzさんに対応していただきました。 Yotpo sent automatically review request. We are not ready for that so we have to stop it. Jesus Lorenz solved my question very quickly. We are going to send review request once we set them correctly. Also Dakay helped me with reviewing text, he did it while new year celebration, thanks! Dakay! Also Nicole Liu helped me！ Nicloe changed display of customer review. Some of customer write their real name. To prevent that Nicloe changed it into "Nick name" Nicole changed admin's name quickly after I asked for it.
Aug. 28, 2022
EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.
Hey, Jailene from the Reviews team here 👋 Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests. If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.
Aug. 23, 2022
It's a good and functional app. The review function can be introduced easily. Help was also kind and quick.
Aug. 28, 2022
$119 a month in order to be able to upload your reviews from an other platform to multiple products. Not just one time charge but monthly. Waste of time and definitely not worth the money.
Hey, Jailene from the Review team here 👋 Thank you for taking the time to share your feedback with us. We understand your frustration and we apologize for any inconvenience. Louanne from our customer support team has reached out to you several times but has not heard back from you. Please feel free to contact us at any time — we're more than happy to help you.
Aug. 23, 2022
This is by far the best review app and the customer service was outstanding. I had a problem with a theme not being compatible so the Yotpo team worked really hard and ensured the app would work very well with my theme. The theme developer couldn't get this to work but Yotpo customer service team made it work. I am not a paying customer as I use their free plan so it was really awesome for the team to give me outstanding service. I will surely consider moving towards a paid plan with them as my orders level grow. Lemuel was very helpful and Mary Ann deserves a lot of credit for helping with the theme compatibility. Thank you to both of you. I would strongly recommend Yotpo Reviews over any other reviews platform and this app for Shopify is well made.
Nov. 4, 2022
Their customer support is great. They are always very quick to respond and solve any issues you might encounter. I was assisted by Sugar L. today and she was awesome! Very efficient and polite. Completely satisfied with her customer support. Took the time to go through my theme files and customize what needed to be changed. 10/10 Nick S was also very helpful to solve some issues i was having on the store!
Aug. 23, 2022
This app is stable and full of features. Their customer service is also prompt and their technical support solved my issue within an hour. A+
Aug. 23, 2022
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Oct. 28, 2022
Daniel was very helpful. He moved my reviews from an old Yotpo account to the new one. It had been done previously, but failed to load.
Aug. 22, 2022
he fixed my problem with app embedding I changed my shopify theme recently and couldn't see or add new reviews. He was able to create the widget and solve the issue!! thank you!