Yotpo: Product Reviews App

I had an issue with the re-sending of review requests. I clicked the chat icon and resolved the problem in 10min. Very helpful customer support

Great customer service. Easy to set up. Good value. We created a new website and were able to keep all of our reviews from our old website.

Rhenant went above and beyond to help me with the specific CSS changes I needed on the review widget. They were able to match the theme I'm using on Shopify perfectly as well as make knit-picky changes I had requested. Thank you so much, Rhenant! You made a huge difference to our website.

Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.

I need to aware all the customers right there, This company is absolutely fraud and they just concern with money. I have subscribed their $49 plan and they are deducting $3000 from my card without my approval. Now I am going to Peruse against this company and also opening a dispute in Shopify so that they delist their App.

This is the second time to contact the help desk as a contractor messed up my code - Arven and Ian have been so helpful and fast! Amazing service!

John G. is a superstar! Made the changes exactly to what I requested. Thank you John! Daniel P. is a star! Helped out with integration and it turned out perfect! Thanks Daniel Lemuel has been great in assisting us regarding the installation of the widgets. Very happy with the app and the service so far! Would 10/10 recommend it. John B helped out perfectly. Thank you for your great help! John B assisted me once again perfectly. I told him what I needed, he did it in a few mins and its done. Great job!

The app seems great (just installed), but I can say the SERVICE IS FANTASTIC. "Daniel P" assisted me with a number of widget installation issues and was super helpful, knowledgeable and willing to do more to make sure our site looks/works great with the app.

Rilu did an amazing job and assisted me really quickly. It motivated me to purchase the Growth 250 plan. Let's see how this goes!

Thank you so much, Christian for helping us to try to identify the issue. It is much appreciated!

the customer service i receive is always fantastic. Ronel helped me today and was quick and super helpful. Thankyou

great customer support Thank you Reinier for your help you are a real assets to the company looking forward to use more apps from them

I updated to yotpo for reviews and customer service was so helpful with installing code for star ratings within my theme. When I had issues with the update they were able to address the issue fast. Thanks Rilu and Radly!

Yotpo support team is fantastic. I worked today with Simoun Francis and he helped me out to find a solution to my situation, fast and easy. Thanks !\

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

5+ PLUS. Joian helped immensely with the set up process and all of my questions! Yotpo made it so easy to connect with Shopify. I can't wait to see how these reviews grow the brand... James was also SUPER helpful for me when I needed extra help with reviews later on :)

James was very helpful at configuring and refining my widget placements on my site. Very quick, responsive, and knowledgeable.

Great app. Used the free version for years, always liked the look, feel and functionality. The reviews really stand out. I finally ponied up for a paid version, and have been blown away by the excellent support via live chat - a special thanks to "Sugar Ray" on the Yotpo team for spending 2 hrs with me @2am lol. A company is only as good as the support they provide if something isn't going quite right or is tricky, and a heavily tweaked template can result in those tricky situations. Thx guys, will be installing in future builds, too. Update 2023-01-25 - more great support, this time from Simoun Francis S. Yotpo isn't the cheapest option, but their customer service has saved me a ton of time and headaches, which has made it worth it. Update 2024-08-25 - more great support, from Doner - thanks for the help buddy! Update 2024-08-30 I was back for more upgrading, and Arven S made it quick and easy and gave me a little lesson in coding, too :) Update 2024-10-22 Thanks Daniel P for the help via chat today! Thanks Yotpo!

Customer service was very patient in solving my problem. Yotpo is a very good app for managing websites.

Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more