All reviews

Rating Breakdown

  • 5
    91% (6,415 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2022

I've been using Yotpo since their early beginnings 10-11 years ago and throughout the years they keep on impressing me and my team with the platforms they build to fill serious gaps in the eCommerce space. While the platforms are very intuitive, their support team is an amazing team that's always there to help with any stage you're stuck at. We rely heavily on Yotpo to engage with our customers and we highly recommend it to every business that is serious about growing.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Its easy to use and you get get very good support from the Yotpo team Would recommend highly as a good way to get customer reviews

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Great service from Yotpo. They resolved my issue promptly, thank you Djan! I would recommend this app to anyone who wants to display reviews either product-level or site-level!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need

Using app

6 months

Total reviews

9

Average rating

4.1

1 / 5 Share

Aug. 19, 2022

Can't get anyone from customer support to respond even once - paid for the higher plan too and hoped the app would be good but feeling very let down

Using app

3 days

Total reviews

19

Average rating

4.4

Developer Reply

Hey, Jailene from the Reviews team here 👋 Thank you so much for your feedback, and our apologies for any inconvenience you may have experienced. We were unable to reach you via email, but when you reached out to our support team on August 22nd, you chatted with our team about costs as well as the features within your plan and settled on a solution. If there's anything else that we can do to help, please reach out to us at any time.

5 / 5 Share

Aug. 19, 2022

I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 18, 2022

this has been great to use. when i chatted with support happy was super helpful and friendly and answered all my questions. i will continue to increase subscriptions as my business grows, i love the plan flexibility but would like a more handson help for business owners that dont know anything about adding codes. i have tried that once and had to reset my entire store and start over. that took hours and wasnt fun. so any additional features that require me to add liquid code and just dont do and i am missing out.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 18, 2022

Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 18, 2022

Daniel at Yotpo was quick, patient, and solved all my problems. Highly recommend. System is easy to use, and support is on top of it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I had a question and Rilu helped me immediate and handled my issue! Loving this app already! Can't wait to see it in action on my site!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This app is excellent for requesting and showing your reviews! Nick helped me quickly add the reviews carousel on our home page. When asked how he did it, he gladly told me step by step!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.

Store

Kadoing

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 9, 2023

Although you cant cancel scheduled review requests yourself, you can contact Yotpo support and have them cancel it for you. I contact Yotpo for support frequently and they've been very helpful. Thanks to all the support staff who assist me with my countless inquiries. Specific shoutouts to Radly & Reinier & Allen & Warly & Nick & Daniel P.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Chatted with Eunice and she was really quick to assist. Their chat support is very solid making it easier to get things done quickly.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Lemuel was excellent, patient and helpful! Pleased we chose this APP to help us with our reviews! We are now able to show all of our reviews in one place!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

I needed help getting my widgets to work and getting Stars to show on collection pages and Nick S was super helpful on the live chat and sorted it all for me! Looking forward to collecting reviews now :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I used this app to collect Product reviews. The support is QUICK and Ronel R. went above beyond to help me when i contacted support ! LOVE THIS APP.

Using app

2 months

Total reviews

1

Average rating

5.0