Zendrop: AI Dropshipping & POD
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So glad to have you with us! Thanks for taking the time to leave a rating, it really does mean a lot to our team. - The Zendrop Team
I had some minor issues when some product images did not populate to my store. Zendrop advised it may have been caused by a system update, they promptly fixed the issue and I was back in business. They were extremely responsive and attentive to my issue and resolved it quickly and professionally..
Hi David, thank you so much for updating your review and for your kind words! We are thrilled to hear that our support team was able to step in, resolve the product image issue promptly, and get your store back up and running smoothly. System updates can occasionally cause temporary hiccups, but our team is always dedicated to handling them with the speed and professionalism you experienced. We truly appreciate your patience and your business. Wishing you continued success with your store! Attached here is the help guide on how to easily get connected with our support team: https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support — Darlene, Zendrop Customer Experience
The Zendrop team followed up with me directly regarding my support requests and took the time to contact me by phone and email. I appreciate their effort to provide customer service and communication.”
Thank you for sharing your experience, we truly appreciate your kind words! We're glad our team was able to reach out directly and follow up on your support requests through both phone and email. Providing attentive, personalized communication is something we genuinely care about, and it's wonderful to know it made a difference for you. We look forward to continuing to support you on your journey! -Zendrop team
Tout vas bien sauf que les prix que vous mettez barrer avant réduction sont fausse donc faut corriger ces erreur
Merci pour votre retour et pour les 4 étoiles! Nous entendons votre remarque concernant l'affichage des prix barrés avant réduction, et c'est exactement le genre de feedback qui nous aide à nous améliorer. Nous sommes heureux que le reste de votre expérience se passe bien. - The Zendrop Team
We are extremely satisfied with Zendrop, having gone through a load of crap services before using Zendrop. Products are easy to source and not confusing and delivery has been smooth. The only downside is the order takes a lot of time to ship and reach the customer. Apart from that, we are happy and continue using Zendrop for our store's fulfilment.
So glad to hear that sourcing and fulfillment have been smooth for you! We totally understand the frustration with shipping times, and it's feedback we take seriously. It means a lot that you chose to stick with Zendrop after less-than-great experiences elsewhere. - The Zendrop Team
Customer Service is excellent! Product costs are sometimes too high and selection can be limited depending on the category, but Zendrop has been the simplest and fastest dropshipper for my business overall.
Thank you so much for your kind words and for sharing your experience with us! We truly appreciate your feedback on product costs and selection, it’s something we’re continuously working to improve. We wish you continued success with your store. -The Zendrop Team
une reclamation qui suit sont cours mais dont l'issue est encore inconnue. les assistants qui m'aident sont toutefois gentils,courtois et comprehensifs. merci bien
Merci pour ce retour et pour votre patience pendant le traitement de votre réclamation. Nous sommes vraiment contents de savoir que notre équipe vous a apporté soutien et gentillesse tout au long du processus. On reste disponibles si vous avez besoin de quoi que ce soit. - The Zendrop Team
Very quick and easy to understand when starting out.
That's great to hear! We're so glad Zendrop has been easy to get started with — that's exactly what we aim for. Welcome aboard, B & J store! If you ever need any help along the way, our support team is always here for you. Wishing you lots of success!
This site can be complicated, and I've had problems with it connecting to Shopify, but once it's established, it works great! The product summaries and prices are super easy to edit to fit my store's needs. The support team and AI at Zendrop are super useful. I'm using the free version now, but if my store gets big enough, I would consider using the paid version.
Thank you so much for sharing your experience! We truly appreciate your honest feedback. We understand that getting started and connecting your store can sometimes feel a bit challenging, and we’re glad to hear that things are working great for you now. It’s wonderful to know that you find the product editing features, support team, and AI tools helpful for your store. We’re always here to assist you every step of the way, and we’d love to continue supporting your growth as your business scales. -Darlene, Zendrop
Zendrop is easy to use and customer support is very responsive. Pricing is comparable to CJdropshipping, and their academy is helpful for learning how to run a store. Overall, a reliable supplier.
Hi, Noreen! Thank you for sharing your experience! We’re thrilled to hear that you find Zendrop easy to use and our support responsive. It’s great to know that our pricing, resources, and academy have been helpful in supporting your store. We truly appreciate your kind words and are always here to assist you whenever you need us! -Darlene, Zendrop
People are impressed with my product inventory.
That’s great to hear! We’re really glad you’re happy with the products. We always aim to add trending items with the best possible quality to support your store.Wishing you continued success and great sales ahead! -Zendrop
Lätt att hitta och hämta hem produkter
Thanks a lot for your feedback! We’re glad to hear that, and we wish you continued success moving forward.
Zendrop offers a wide variety of products. However, if you are selling on Amazon, be aware of the handling time, as Zendrop operates independently and delays may affect your Amazon fulfillment.
Thank you for sharing this thoughtful feedback - we really appreciate you highlighting both the strengths and important considerations. It’s great to hear that you value the wide product selection, and we also appreciate you pointing out the handling time insight for Amazon sellers. If you ever need help with fulfillment timelines, product recommendations, or best practices for selling on different platforms, we’re always here and happy to assist you. -Zendrop
they have really good customer service. They help resolve alot of problems i have. Also, they have a lot of modules that you can learn from
Thank you so much for your kind feedback! We’re glad to hear that our customer service team has been helpful in resolving your concerns and that you’re finding our learning modules valuable. We truly appreciate your support and are always here to assist you whenever you need us! -Zendrop
My experience with Zendrop has been a mix, but ultimately better than it first appeared. Much appreciation to Darlene and the support team for helping me navigate the platform and resolve my concerns. The interface is easy to use, products are simple to import, and support stepped in when I had a billing issue. I received a refund along with additional account assistance, which showed they’re willing to make things right. That said, billing cycles and app charges can be a bit confusing, especially if you’re newer to dropshipping. Keeping a close eye on subscriptions and invoices is important. Once I communicated with support, things improved quickly. If you’re thinking about using the platform, stay organized with billing and don’t hesitate to ask questions early. The tools are solid, you just need to stay proactive
Hi Mortez! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. - Zendrop
so far it is good, still no sales yet,
Thank you for sharing your experience! We’re glad to hear things are going well so far. It’s completely normal to take some time before seeing your first sales, especially when you’re just getting started. You may want to check our Zendrop Academy as you can schedule a one-on-one coaching call to get more ideas on how you can grow your business. For more details, here's our article regarding Zendrop Academy: https://support.zendrop.com/en/articles/12045242-zendrop-resources-to-start-grow-and-scale-your-dropshipping-business We’re always here to support you along the way, so feel free to reach out anytime you need assistance. Wishing you all the best as you grow your store! -Zendrop
The private agent is great especially my team with shahid. The only thing that needs work is that shipping time with the products is not fast at all I am getting hit with chargebacks because of this, and the pricing of the product isn’t even the lowest compared to your own separate supplier.
Hi there! Thank you for taking the time to share your honest feedback - we truly appreciate it. We’re glad to hear that you’ve had a great experience with your private agent, especially with Shahid and the team. At the same time, we understand your concerns regarding shipping times and pricing, and we know how impactful these challenges can be, particularly when it comes to chargebacks. Please know that we’re always here to support you. If you’d like, we’d be more than happy to review alternative shipping options, product sourcing, or solutions that may help improve delivery times and overall performance. Don’t hesitate to reach out anytime - we’re committed to helping you succeed. -Darlene, Zendrop
I am updating my previous review following a resolution from Zendrop. After my initial complaint regarding a chargeback caused by international shipping delays, Zendrop reviewed the case and compensated me for the financial loss. I appreciate that the issue was eventually acknowledged and resolved. While international shipping delays can still present risks during peak seasons, I want to note that Zendrop did take responsibility in this case and provided compensation, which I consider a positive and professional response. Thank you to the Zendrop team for addressing the matter and closing the issue.
Thank you for sharing your review and for acknowledging the resolution. We appreciate your patience and are glad we could take responsibility and make things right. Your feedback helps us continue improving, and we value your trust in Zendrop.
Doing fine.
Thank you for your feedback and rating! We really appreciate you taking the time to share your experience. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out- we’re always here to help!
Zendrop is an excellent app to use. Their team consistently supports my needs, and the service has been reliable and efficient. Thank you!
We truly appreciate your kind words! We’re glad to hear that you’ve had a reliable and efficient experience with Zendrop, and that our team has been able to support your needs consistently. Thank you for your trust - we’re always here to help whenever you need us!
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