All reviews

Rating Breakdown

  • 5
    72% (843 ratings)
  • 4
    7% (77 ratings)
  • 3
    2% (21 ratings)
  • 2
    1% (9 ratings)
  • 1
    8% (99 ratings)

Reviews with Text

  • 94% (987)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2026

Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple. The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads. Customer support has been responsive, and the dashboard is clean and easy to navigate. If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team

5 / 5 Share

May 20, 2026

I had difficulty with the products I added to my Shopify store via Zendrop, as the products showed "unavailable" when they were actually in stock. I contacted Jobelle, Zendrop customer service, and the assistance was top-notch. I recommend Zendrop to anyone who appreciates top-notch customer support.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad Jobelle was able to turn things around for you! We apologize for the confusion with products showing as "unavailable" — that's definitely not the experience we want for you, and we appreciate you reaching out so we could help. It means a lot to hear that Jobelle's support made such a positive impression. Thank you for recommending Zendrop and for your continued trust in us! - The Zendrop Team

5 / 5 Share

May 20, 2026

I think zendrop have so far been a good partner and instrumental in helping me grow. Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great. Recommended as a partner.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team

5 / 5 Share

May 15, 2026

Great support experience :) very responsive and helpful throughout. Everything was handled clearly and professionally. Really appreciate the assistance!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

Great customer service, replies quickly and very intellectual about products and policies

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

That really means a lot to hear! Knowing that our team's responsiveness and product knowledge made a difference for you genuinely makes our day. So glad you're having a great experience with Zendrop. - The Zendrop Team

5 / 5 Share

May 9, 2026

Great products great service easy to get to. I’m glad I have this app for my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad Zendrop has been a good fit for your business! Hearing that the products and service have been easy to access really makes our day. Thanks for taking the time to share that with us. - The Zendrop Team

5 / 5 Share

May 8, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Those five stars from Austria genuinely mean a lot to us! We're happy to have you on board and hope Zendrop continues to be a great fit for your business. - The Zendrop Team

5 / 5 Share

May 7, 2026

I've never had such wonderful and competent customer service in my life. My agent, named Shawn, handled my issue for me, then handled three more I didn't even know about BEFORE THEY BECAME ISSUES!!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Shawn is an absolute rockstar and we're so glad he could take care of you so well! Going the extra mile to catch issues before they even pop up is exactly the kind of support we strive for. Reviews like yours genuinely make our whole team smile. - The Zendrop Team

5 / 5 Share

May 5, 2026

I have been setting up my Shopify store and ZenDrop when I have time in between my full time job and although I am watching videos, I have gotten confused on steps. So I reached to ZenDrop via the chat option and Nina was extremely helpful and shared some great articles and videos. Also asking for a live person was not a hassle at all. I am grateful I reached out and had the pleasure of chatting with Nina.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience, we really appreciate it, especially while you’re balancing a full-time job. We’re glad Nina was able to help and make things clearer for you. Wishing you continued success with your store. -Zendrop

5 / 5 Share

May 11, 2026

Excelente servicio, seguimiento y atención al cliente, recomiendo revisar a profundidad la configuración para que no haya dudas.

Using app

About 1 month

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, thank you for taking the time to share your feedback. We truly appreciate it, and we’re always happy to help! — Shiza, Zendrop Customer Experience

5 / 5 Share

May 4, 2026

Love them, thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love you right back, Benson! So glad you're enjoying Zendrop, and thanks for taking a moment to share that. It genuinely means a lot to the whole team. - The Zendrop Team

5 / 5 Share

May 4, 2026

Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. It’s super easy to use, and the support team is always on it. If you want to scale without the stress, this is the app to get!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hearing that Zendrop has been a game-changer for your shop genuinely makes our day! Automated fulfillment, happy customers, and stress-free scaling is exactly what we're here for. Really appreciate you spreading the word! - The Zendrop Team

5 / 5 Share

May 2, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Those five stars genuinely made our day! We're so glad to have you with us on your dropshipping journey and appreciate you taking the time to share your experience. - The Zendrop Team

5 / 5 Share

May 1, 2026

I appreciate not having to figure out how to approve the sale and reach out to the supplier like other platforms. Im not very tech savvy so it being an automatic thing is absolutely amazing!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

That's so wonderful to hear, and we totally get it — not having to manually chase down suppliers and approve every order is a huge relief, especially when you're just getting started! We built Zendrop to be as seamless as possible so you can focus on growing your business without the extra stress. Thank you for sharing your experience with us! - The Zendrop Team

5 / 5 Share

April 30, 2026

The sync between Zendrop and Shopify can be an issue. My particular problem related to all my products showing as sold out although there was Inventory. Through the guidance of Zendrop and Shopify, we were able to resolve this. Shopify directed me step by step in the Online store editor. I had to basically highlight the lines that had the wrong prompts and just copy and paste in the correct ones. I could not have done this without the assistance of both Zendrop and Shopify as they really care about your Store and are extremely helpful in finding a resolution. Thank you most kindly Zendrop and Shopify for your assistance.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you were able to get that inventory sync issue sorted out! It can definitely be tricky when products display as sold out despite having stock available, and we're happy our team could help guide you through the fix. Your kind words truly mean a lot to us. - The Zendrop Team

5 / 5 Share

April 30, 2026

Very satisfied with the quality of the services provided and the products they have in stock. The support provided every time it was needed was very professional, and the solution was immediate. For this reason, I chose it to be the only dropshipping company I collaborate with, and I recommend it with great confidence.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

It's wonderful to hear that our support team has consistently delivered professional and immediate solutions for you! Being the dropshipping partner you trust and recommend with such confidence means the world to us. We're grateful to have you as part of the Zendrop community. - The Zendrop Team

5 / 5 Share

April 22, 2026

great support (thanks jo) and great service

Store

YVORA

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad Jo was able to deliver! It's always great to hear when our support team makes a real difference. We'll make sure Jo gets this shoutout. - The Zendrop Team

5 / 5 Share

April 22, 2026

Juan at Zendrop was very helpful. He provided the documentation I was looking for with ease. He was easy to talk to.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad Juan was able to help you quickly and provide the documentation you needed. We truly appreciate your feedback and are happy to hear that your experience was smooth and easy. Wishing you continued success with your business!

5 / 5 Share

April 21, 2026

Huge shoutout to Jo Anne Larga and the Zendrop support team! I had an unexpected billing issue while setting up my store and accidentally triggered a monthly charge. Jo was incredibly responsive, explained exactly how the billing worked, and processed my full refund the moment it cleared. It is rare to find customer service this efficient and understanding. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Jo Anna was able to sort everything out. We truly appreciate your support and are always here to assist you whenever you need us. – Zendrop

5 / 5 Share

April 21, 2026

Great platform for finding products to source at great prices. They handle all details with the supplier so you can focus on sales! I had a couple problems with orders but their support team was phenomenal and got my shipments out on time WITH my Branded thank you card! You'll love it over here!

Store

Avarí

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear the support team came through for you when those order issues popped up - that's exactly what we're here for! Love that you got your shipments out on time with your branded thank you card too. Welcome to the Zendrop family! – The Zendrop Team