Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,135
chart
#222
All reviews
Review RSS Feed
July 14, 2025
one thing i would say that its not like any other dropshipping software i have used so far, most of the other apps have chinese people that are talking with you in english and their english is not even great, but with the zendrop its completly oppisite to comminication is much clear also they have a branding system wich i havent used it yet but havent seen that offered in other platforms so its much better then the rest of them i can say.
July 14, 2025
Honestly, great service. They make it really easy to communicate with the suppliers.
July 11, 2025
Great customer service. I am a new seller and had a question and they were able to get me answer very quickly. Highly recommended and very satisfied with service so far.
July 11, 2025
support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !
Thank you for your detailed feedback! We’re glad to hear you appreciate the product quality, delivery times, and responsive support. Your suggestion about improving chat access to human support is valuable, and we’ll definitely consider it. We're grateful for your recommendation and are here to support you every step of the way!
July 11, 2025
Superb support team! Well done!
Thank you so much! We're thrilled to hear you had a great experience with the support team — we'll be sure to pass along the kind words!
July 9, 2025
Great efficiency, user-friendliness, and auxiliary support
Store
My Store
Using app
--
July 6, 2025
Jo was fast and smooth in her answers
Thank you for the great feedback! We’re glad Jo could assist you quickly and smoothly.
Aug. 4, 2025
Updated: Zendrop support team reached out, apologized for the inconvenience, returned the unexpected monthly fee. Customer service was very helpful to resolve my issue. Thank you! Shout out to Austin Zafar who helped me. Installed the app into my website, came back 2 days later and the app took over my themes and auto submitted a ton of random products into my website and made them active without me doing any of this. On top of this, it then bumped my subscription up to the paid tier automatically. I removed everything, changed my theme back, and uninstalled the app.
We’re really sorry to hear about your experience—that should never have happened. We understand how frustrating it is to have your store and subscription impacted without your consent. Thank you for bringing this to our attention. We’ll be reviewing this issue urgently, and a member of our team will reach out to you directly to make things right.
July 4, 2025
Wonderful experience, Rafaela was super kind, informative and answered all questions promptly. Definitely recommend! excellent customer service.
July 4, 2025
Thank you to the Zendrop team for their quick and helpful support — both email and live chat responses have been great. The platform is easy to use, offers a wide range of quality products at great prices, and the import process into Shopify is smooth and straightforward. Really happy with the experience so far!
Thank you for the fantastic feedback! We're delighted to hear our team’s support has been quick and helpful, and that you're enjoying the platform’s ease of use and product selection. We're excited to continue supporting you on your journey!
June 29, 2025
The customer service and communication is awesome. They really go above and beyond to make sure your queries and issues are resolved. They even follow up to make sure you dont need any more help.
Thank you for your wonderful feedback! We’re thrilled to hear our team goes above and beyond to assist you and follows up to ensure everything is resolved. Your appreciation means a lot to us!
June 23, 2025
June 23, 2025
I had a great experience with agent Harvey, who truly went above and beyond to help me. He took the time to thoroughly investigate my issue, which took around 30 minutes to resolve. Despite the complexity, he remained patient, professional, and determined to find a solution and in the end, he did. I really appreciate his dedication and support. Thank you, Harvey!
June 22, 2025
Rose was incredible and efficient support. I was provided with links and explicit instruction on how to find the answer I'm looking for. Thanks for the help!