All reviews

Rating Breakdown

  • 5
    66% (747 ratings)
  • 4
    6% (67 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (77 ratings)

Reviews with Text

  • 94% (865)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

Excellent support. Very fast with any feedback!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.

Store

GDNA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great Service. I was being helped by Maria Teresa and she was fantasitc. Prompt replies and very friendly and helpful. Helped solve the issue. So glad that a person was helping rather than a bot.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2025

I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Had an issue with my subscription and Nina from the support team helped me sort it out in no time, it's great honestly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

My experience with the Zendrop-Dropshipping & POD was great. The assistance Nyka was very helpful and attended to my query quite quickly. Nyka also sent me a follow-up email to check that everything was going well and offered further assistance if required which I think was very important.

Using app

6 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 8, 2025

the team is so incredibly helpful. Nyka and Jo dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Krisnalyn was very helpful with explaining and getting my issue resolved.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2025

Great support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

The support is always very friendly and helpful. Many thanks for that!

Store

rimanes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed that night. Seriously, someone give this guy a raise.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll definitely make sure to pass along your kind words—Hasnain will be so happy to hear this! 😊🌟 Your support means the world to us!

5 / 5 Share

April 1, 2025

Great support from Khubaib. Explained to me everything about the pricing as I had a lot of doubts. I recommend people to use this app for good customer support experience.

Using app

About 5 hours

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the fantastic feedback! We’re so glad Khubaib could help clear up your doubts about pricing. We truly appreciate your recommendation, and we’re here whenever you need assistance.

5 / 5 Share

April 1, 2025

They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough. Thank you guys

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much you appreciate her help! Your kind words mean a lot to us, and we’re always here to support you!

5 / 5 Share

March 31, 2025

Zendrop support is the best. They are friendly and generally want to help. I had a question about my subscription and they quickly found an answer for me. Thank you Zendrop support team!

Store

3AM

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!

5 / 5 Share

March 31, 2025

Exceptional support and explanations by Jacob.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!

5 / 5 Share

March 28, 2025

Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our team overall. We truly appreciate you!