Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,165
chart
#386
All reviews
Review RSS Feed
Nov. 11, 2025
Amazing customer service as usual, so fast and helpful! Thanks Nina
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.
Nov. 8, 2025
good
Thank you! We appreciate the positive feedback and are glad you’re having a good experience. We’re always here if you need any assistance.
Nov. 7, 2025
helps everytime and gets the situation done every time great company love this app thank you , any issues dont worry they will take care of you
Thank you for your feedback! We really appreciate your kind words. We’re glad to hear that our team has been able to help and resolve any issues promptly. It means a lot to us that you enjoy using our app, we’re always here to take care of you whenever you need assistance.
Nov. 6, 2025
Zendrop’s support has been great so far. If the initial AI bot response isn’t able to help, the human support team steps in, they’re genuinely attentive, push to get a real solution, and keep you updated through the whole process.
Store
My Store
Using app
About 2 months
Thank you for your feedback! We’re glad to hear our support team both AI and human was able to assist you thoroughly and keep you updated. Wishing you continued success with Zendrop!
Nov. 4, 2025
es una plataforma de facil programacion y accesible con otras para gestion de productos y entrega facil
Nov. 4, 2025
So I just started using Zendrop. I find it very easy and integrates without a hassle. Also the support is SPOT ON! I had different types of questions regarding varying topics. I was always assisted within a short timespan and if I contacted support in the evening, the chatbot was actually able to give me very detailed information. When the Chatbot could not handle it, it would reply to me that it would forward my case to the ''live-team'' the next day. And so it happened. I had very detailed questions about certifications of products and the live-team took less than 1 day after the request, to give me all the documentation on the product. Absolutely standout support right there!
Thank you so much for your detailed feedback! We're thrilled to hear that your experience with Zendrop has been smooth and that our support - both chatbot and live-team - was able to assist you quickly and thoroughly. We're always here to help you whenever you need, and we truly appreciate you sharing your experience!
Nov. 30, 2025
great
Thank you for your feedback! We’re glad you had a great experience, and remember, we’re always here if you need any assistance.
Nov. 4, 2025
Thank you so much for the five-star rating! We truly appreciate your support and are always here to assist you whenever you need help.
Nov. 3, 2025
The Zendrop Trust and Integrity Team were really helpful when I had a issue. It was resolved satisfactorily. I greatly appreciated the support I was given and decided to continue with Zendrop and my Shopify store.
Store
Meridian Bags
Using app
3 months
Thank you for your honest feedback and for taking the time to share your experience. We’re truly glad to hear that we were able to help resolve your issue and restore your confidence in Zendrop. Your support means a lot to us, and we’re excited to continue being part of your Shopify journey!
Oct. 30, 2025
Very good customer service and they also have a nice amount of really good products
Oct. 28, 2025
I recently worked with Jo from the Zendrop team, and it's been a long time since I've experienced such excellent customer service! She went above and beyond with her proactive communication and customer care. The entire experience has made me commit to Zendrop as the main platform for my dropshipping business. Thanks, Jo—you are a superstar!
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Jo provided such excellent support and went above and beyond for you. Your kind words will definitely be shared with her and the team!
Oct. 27, 2025
I had a great experience with Zendrop support. Mariane was very kind and helpful - she quickly and efficiently solved my issue. I am really satisfied with the support I recieved!
We really appreciate your feedback! We're thrilled to hear that Mariane provided such helpful and efficient support. Our team is always here to assist you whenever you need help.
Oct. 22, 2025
Thanks for the 5 stars! Your support keeps us motivated to keep improving and delivering the best experience possible. Wishing you success ahead!
Oct. 14, 2025
Mariane is patient, kind, and knowledgeable. Best service I've had so far in solving an issue!
We really appreciate your feedback! We're thrilled to hear that Mariane provided such excellent service. Our team is always here to assist you whenever you need help.
Oct. 10, 2025
Love Zendrop! Super easy to use and integrate. The support team is amazing — always quick to respond and genuinely helpful! :)
Thank you so much for your kind words! We're thrilled to hear you love Zendrop and find it easy to use. Our support team is always here to help whenever you need assistance. 😊
Oct. 8, 2025
Gotta say.. The response was instant.... And the issue resolved immediately. Excellent.
Oct. 7, 2025
Store
Darla's Daily Deals
Using app
2 months
Thank you for your 5-star review! We’re glad you’re enjoying the platform and wish you continued success ahead.
Sept. 26, 2025
I recently encountered an issue with a product listing that confused one of my customers. At first, I was very frustrated, but the Zendrop team handled the situation with real professionalism and care. They not only provided a full refund for the order but also went above and beyond by adding credits to my account and upgrading my subscription at no additional cost. It’s clear that Zendrop values its sellers and is committed to improving their service. Mistakes can happen in any business, but what matters is how they’re handled, and in my case, Zendrop showed that they truly care about their partners. I’m confident continuing to build my store with Zendrop, knowing they’ve got my back.
Thank you for your kind words, truly appreciated. I’m glad to hear the team handled everything well and that you’re satisfied with the resolution. We really value your trust and partnership with Zendrop.