Zendrop: AI Dropshipping & POD
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Great Service
Thanks for your feedback! We’re glad you had a great experience with our service. Really appreciate your support!
My experience so far has been great. The support is very fast and effective. Thank you Jo for the help!
Thank you for sharing your experience! We’re glad to hear Jo and the team could assist you quickly and effectively. We’re always here to support you whenever you need us!
I want to update my review and remove my previous negative comment because I’m genuinely happy with Zendrop’s support now. Huge appreciation to Darlene for the way she handled my issue. Even though it was early in the morning, she waited for my call, listened patiently, and helped sort out all the problems I was facing. She assured me that Zendrop will support us whenever there are issues, and that really meant a lot to me. Everyone makes mistakes, but the way Darlene handled the situation was truly impressive professional, calm, and supportive. I was honestly about to switch platforms, but because of her support, I’ve decided to stay and give Zendrop another try. Customer support like this makes a big difference. Thank you, Darlene, and thank you Zendrop.
Hi Jessica, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I can see that you've contacted us but wasn't able to get connected with the customer support. Just a quick note to let you know, you can always request to speak with a human agent if you’d like to be connected to a real support representative right away. I'd like to get things sorted out for you, so I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
Without the Zendrop team, I honestly wouldn’t have been able to scale my business to where it is today. From excellent product sourcing to strong courier support and reliable customer service, they’ve been there every step of the way. What truly sets Zendrop apart is the dedicated team behind it. They don’t just support your business, they actually care about it and feel like part of it. You’re not just another account, you’re treated like a real partner. Having a team that genuinely wants to see you succeed makes all the difference when you’re growing a business. Zendrop has played a huge role in our growth, and I couldn’t recommend them highly enough.
Thank you so much for sharing your experience! We’re thrilled to hear how much support and value you’ve felt from our team. It means a lot to know that our efforts have helped your business grow and that you feel like a true partner. We’re always here to assist you and can’t wait to see all the amazing things your business will achieve next!
Great app, great team, always willing to help. Will always share my experiences with this team. They have always gone above and beyond for me even despite me being a smaller store atm. This shows me that they provide the same attention of care to all of their customers. Hoping they can help me scale into a huge store
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience with our team. No matter the size of your store, we’re always here to support you every step of the way and can’t wait to see you scale your business to new heights!
10/10 experience, very responsive and gets stuff done for you and makes your job way easier. They have a whole staff just for me and are always looking for ways to make my job easier
Thank you for the amazing feedback! We’re thrilled to hear you’ve had a great experience and that our team has been able to make your work easier. Supporting your business and finding ways to simplify your day-to-day is exactly what we aim for. Wishing you continued success we’re excited to keep growing with you!
Zendrop has always been reliable in supporting the heavy lifting that comes with logistics. Their team grows with you, and always goes the extra mile to support your needs. Big big shoutout to Max for onboarding me, and my A-Team of Michaela, Rachel, John, Jessa, + everyone else working behind the scenes. Customers are happy, and I'm free to focus on driving revenue in the business.
Thank you for the kind words! We’re glad Zendrop has been able to take the logistics off your plate so you can focus on growing your business. Wishing you continued success!
very helpful support team.
Thank you for your feedback! We're glad you found our support team helpful. We're always here whenever you need us!
I joined the Private Agent Program at an insane time in my business, we grew 1000%+ over a single month and the team helped us get all of our orders out on time with very few issues, of course things happen but they were always great in replacing any defective orders etc, and of course the pricing they get you with The PA program is nice as well, would definetly reccomend.
Thank you so much for sharing your experience! We’re thrilled to hear that the Private Agent Program was able to support your incredible growth and help get your orders out on time. We’re glad our team could assist with replacements when needed and provide pricing that adds value. Your recommendation means a lot, and we’re always here to support you as your business continues to scale!
Met the team in person and they are such good people that truly want to see your business succeed. There are so many avenues for support it's a one stop shop if you're serious about growing your store. Honestly so glad a company like Zendrop exists because I wouldn't have been able to scale as quickly as I have.
Thank you so much for your wonderful feedback! We’re thrilled to hear that meeting the team in person left such a positive impression and that you’ve found our support options valuable for growing your store. It means a lot to know that Zendrop has helped you scale quickly—we’re always here to support your continued success!
Mariane was so efficient in getting my problem resolved satisfactorily. She was professional, well mannered and only wanted to make sure everything was handled correctly, professionally and more importantly, in a timely manner and she didn't make me wait even near to what I was thinking it would take to get this issue resolved. Superquick! Thanks again Mariane Dan
Thank you for sharing your experience, Dan! We’re delighted to hear that Mariane was able to resolve your issue efficiently and professionally, exceeding your expectations. We’ll be sure to pass along your kind words - she’ll be thrilled to know her efforts made a difference. We’re always here to support you whenever you need us!
Zendrop has played a key role in stabilizing and scaling our operations, not just through the platform itself but more importantly through the people behind it. Being part of the Private Agent Program and having a dedicated team to support our fulfillment and logistics has transformed Zendrop from a tool into a reliable extension of our business. There’s no need to submit a ticket and wait. Instead, we experience real collaboration: consistent, professional, and flexible. Special thanks to Ryan, Jovel, Rachel and the rest of the team for their responsiveness and solution-oriented mindset. That kind of structure and support makes a meaningful difference when you're building a long-term business. If you're serious about operational consistency and sustainable growth, Zendrop, especially with the Private Agent Plan, is worth building with.
Thank you so much for your detailed and thoughtful feedback! We’re thrilled to hear that the Private Agent Program and our dedicated team have made such a meaningful impact on your business, transforming Zendrop into a true extension of your operations. Your recognition of Ryan, Jovel, Rachel, and the rest of the team is greatly appreciated - they’ll be delighted to know their responsiveness and solution-oriented support made a difference. We’re always here to help you achieve consistent, sustainable growth and look forward to continuing to support your long-term success!
I’ve had a great experience with Zendrop’s support team. They’re always helpful whenever I need guidance or have questions.
Thank you so much for your kind feedback! We’re really glad to hear you’ve had a great experience with our support team and that we’ve been able to help whenever you needed guidance. Wishing you continued success, and good luck in the future!
Zendrop has been a plasent experience specifically the private agent program. I believe this is the best private agent experience you can get. Custom pricing, bulk orders, fulfillment method flexibility, different carrier options, and options like custom packaging make Zendrop the absolute best.
Thank you for the amazing review! We’re thrilled that you’re enjoying the Private Agent Program and all the flexibility it offers, from custom pricing to fulfillment options. Your trust means a lot to us. Best of luck with your continued growth and success ahead!
Despite a few initial issues, the fulfilment team showed great dedication in resolving everything promptly and professionally. Their willingness to take responsibility and ensure all problems were fixed truly made a positive difference.
Thank you for sharing your experience. We truly appreciate your patience and are glad our fulfillment team could resolve the issues promptly and professionally. Your feedback means a lot, and we wish you nothing but success going forward. Good luck in the future!
Really good and very easy and organised to use. They will sources best quality product from you and once you are in the private agent program, you will be good for everything!
Thank you for your great feedback! We're glad you find the platform easy and well-organized, and that you're enjoying the benefits of the private agent program. Wishing you continued success, we’re always here to support you!
Amazing team at Zendrop, they have been so wonderful in onboarding me and helping me get started. Shipping has been smooth and I haven't had any issues yet. Special thanks to Vanessa, Jessica, and Rachel, who have been wonderful to work with. Thank you, team!
Thank you for the wonderful review! We’re so happy to hear that your onboarding and shipping experience has been smooth. We’ll be sure to pass your kind words along to Vanessa, Jessica, and Rachel. Wishing you great success and all the best in the future!
Easy to use, smooth fulfillment, and the support team is good. Makes dropshipping way easier. Highly recommend.
Thank you for the recommendation! We’re glad you’re finding the platform easy to use and fulfillment smooth. It’s great to know our support team has been helpful. Best of luck with your business moving forward!
As a brand-new Shopify store owner preparing for launch, I’ve had a lot of moving parts to manage - and Zendrop has been extremely helpful during this learning curve. When I ran into a supplier/sync issue with one of my early orders, their support team responded quickly, took the situation seriously, and followed through with clear communication and updates. They were transparent about what happened, confirmed the shipment status, issued the refund correctly, and reassured me that they’re monitoring my SKU going forward. What I appreciate most is that Zendrop didn’t dismiss the issue - they treated it professionally and stepped in to help resolve it, which matters a lot when you’re in the early days of building trust with customers. No platform is perfect, but what makes a difference is how fast and how well the team supports you when challenges happen - and Zendrop has shown up for me when it counted. Thank you again for your support. I’m continuing to test orders right now as part of my launch readiness process, and I’m looking forward to scaling with Zendrop. Founder of NuYOU360™
Thank you for such a thoughtful and detailed review. We truly appreciate you highlighting how our support team handled your early challenges especially during such an important stage of your business journey. We’re excited to continue supporting you as you test, launch, and scale. Wishing you great success and good luck as you grow NuYOU360™!
Super user friendly and easy to use.
Thank you for your feedback! We’re happy to hear you find Zendrop user-friendly and easy to use. Wishing you smooth operations and great success in the future!
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