Zendrop: AI Dropshipping & POD
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I have been very satisfied with Zendrop. Products, training, and customer service are outstanding. Recently, I asked whether a product includes an additional item as they claim. I got confirmation that the product really includes it, so there was no need to add a similar extra product to a bundle.
Thank you so much for sharing your experience! We truly appreciate your kind words and feedback. We’re glad to hear that Zendrop’s products, training, and customer service have met your expectations. It’s great that you were able to confirm the product details and avoid adding unnecessary extras - that’s exactly the kind of clarity we aim to provide. Please remember, we’re always here to assist you whenever you need support. -Darlene, Zendrop
Very easy experience. Nicely done.
Thank you so much for your kind feedback! We’re glad to hear you had a very easy experience with us. We truly appreciate your support and are always here to assist you whenever you need us! -Zendrop
Zendrop customer service has really been phenomenal! Every time I have had to contact them I’ve always received a quick response and they exceeded my expectations by answering all my questions and show so much concern about my issues I was having in my Shopify store, and even made me feel even more special with a follow up phone call from Darlene, checking to see if the issues I was having was resolved, or if they needed to continue to help me with it after I did not respond to them via email. You all are so reliable and so helpful and I appreciate you so very much for your help and your quick . If I could rate you beyond five stars, I would give you all 100+ that’s just how amazing you all are! thanks for your help again, and I know I can depend on your help in the future without a doubt. God bless you.
Thank you so much for sharing such an amazing review! We truly appreciate your kind words and the time you took to highlight your experience. It’s wonderful to hear that our customer service has been reliable, responsive, and genuinely helpful. Follow-ups like hers are exactly what we strive for - making sure every issue is resolved and that you feel supported along the way. Your trust and encouragement mean a lot to us, and we’re always here whenever you need assistance. Thank you again for your thoughtful feedback, and God bless you, too! -Darlene, Zendrop
I complained after Zendrop charged me again, but they quickly fixed the issue and refunded the bill. Everything is good now. Thank you for Nyka as customer service agent at ZenDrop! Appreciated.
Thank you for sharing your experience! We’re glad to hear that the issue was resolved quickly and that your refund was processed smoothly. We also truly appreciate your kind words for Nyka - we’ll be sure to pass along your appreciation to her. We’re always here to assist you whenever you need us, and we’re happy everything is all good now! -Zendrop
Thank you for your 5-star review! We really appreciate you taking the time to share your experience. Wishing you continued success with your store!
Easy to set up for a first time user.
Easy setup is exactly what we aim for, especially for first-timers! We're glad you had a smooth start and we're here to support you as you grow. Don't hesitate to reach out whenever you need us. - The Zendrop Team
Mariane was so helpful and attentive in my situation. She was calming, and got the job done with excellence.
Thank you for sharing your feedback! We’re thrilled to hear that Mariane was so helpful, attentive, and able to handle everything with excellence. We truly appreciate your kind words and are always here to assist you whenever you need support!
Superbra service, Great Service especially from Jo
Jo will be very happy to see this! Superbra is high praise, and we are glad the service lived up to it. Thanks for the five stars, Smartnex. - The Zendrop Team
Very reliable and helpful communication. It was a pleasure speaking with Darlene. Thank you, Zendrop.
Thank you so much for your kind words - I truly appreciate you taking the time to share your experience. It was a pleasure speaking with you as well, and I’m really glad I could assist. If you ever need anything at all, please don’t hesitate to reach out. I’m always here and happy to help. – Darlene, Zendrop Customer Experience
IT'S A GREAT EXPERIENCE AND I HOPE WE'LL KEEP WORKING TOGETHER AND MAKE MORE OF IT. THANKS
We feel the same way! So glad the experience has been great, and we're genuinely excited to keep growing alongside you. Here's to plenty more wins ahead. - The Zendrop Team
Great products and prices. Would highly recommend to anyone looking to dropship. Thanks
Thank you so much for the recommendation and the kind words! Great products and prices are exactly what we strive to offer, and knowing you'd recommend us to other dropshippers makes our day. Best of luck with your store — we're always here if you need anything! - The Zendrop Team
Regardless of the difference between our time zones, I still appreciated the level of promptness and acknowledgement with back-and-forth correspondences to ensure the fulfilment team can proceed to resolve and complete in prep for shipment. My initial queries were quite technical with regards to how Zendrop works and I was surprised to the promptness in the responses containing detailed steps to follow. The information helped me understand the back admin better with the linked products.
Thank you so much for your kind review, we truly appreciate it! We’re glad our team could provide prompt, detailed support to help you move forward confidently. Wishing you continued success, and we’re always here if you need us! -Shiza, Zendrop
Zendrop has been a game changer for my store. The product sourcing is simple, shipping is much faster than most suppliers, and the platform is very easy to use. It definitely helped me run my business more professionally. Highly recommend for anyone doing dropshipping
Thank you so much for the amazing feedback! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Zendrop has been a game-changer for your store and that you’re finding the sourcing process, shipping speed, and platform ease of use helpful for running your business more professionally. We’re always here to support you, so please don’t hesitate to reach out anytime you need assistance. Wishing you continued success in your dro -Darlene, Zendrop
We installed zendrop to have a look at the products and fulfilmment options. The app did not offer too many products in our niche, so we uninstalled again. To close the account we had to contact support, the replies were super fast and the follow up was amazing. Very good support. Shiza Latif was extra proactive in following up our topics. Thank you.
Hi Claudius, thank you so much for your valuable feedback. We always strive to add as many products as possible that align with the merchant’s niche. We truly appreciate suggestions and feedback, as they help us improve and grow. We’re glad to hear you received great support, and we wish you continued success! -Zendrop
It was really easy to set up and I just found the whole process really smooth. It allows me to not only keep track of what I’m selling but also allows me to sell it with ease.
That's exactly what we aim for — smooth, easy, and giving you full visibility over your sales! We're so glad the setup process was seamless and that Zendrop has been a helpful tool for running your store. Thank you for sharing this, and we're always here if you need anything! - The Zendrop Team
My experience with (Jo) has been more than satisfactory. I had a problem recovering my Zendrop account, and they recovered it perfectly for me. Now I can operate with their free plan and work with the Auto Fulfilment plan in the future
Thank you so much for sharing your experience! We’re really glad to hear that Jo was able to help you recover your account smoothly and get you back on track. It’s great to know you’re now able to continue operating on the free plan, and we’ll be here to support you whenever you’re ready to explore Auto Fulfillment in the future. Don’t hesitate to reach out anytime you need assistance - we’re always happy to help! -Zendrop
Straightforward processes and very helpful team when assistance is needed. Having a smooth relationship so far.
Thank you so much for your kind words! We truly appreciate you sharing your experience - it means a lot to us to know that you find the process straightforward and our team helpful. We’re glad to hear everything has been smooth so far, and please remember we’re always here whenever you need any assistance. -Zendrop
I LIke Zendrop. I have tried and still use a few other dropship suppliers but I have had the best experience with Zendrop. I think any criticisms levelled at them are universal to all the dropshippers (processing and shipping times, refund policies etc). Personally I find their customer service very helpful and responsive.Also, for us, linking products to our store is easier on Zendrop than any others we have used.
Thank you so much for the thoughtful feedback. We truly appreciate you taking the time to share your experience! It means a lot to hear that Zendrop has stood out among other suppliers you’ve used, especially when it comes to ease of product linking and the support from our customer service team. We’re always here to help and will continue doing our best to support you as you grow your store. Don’t hesitate to reach out anytime you need assistance - we’re happy to help! -Zendrop
Awesome
Thank you for leaving us 5-star review. We are really glad to hear you find our platform awesome. We wish you continue success ahead! - Zendrop
They solved my problem no cap took a while but I got an answer
Thank you for your feedback! We’re glad to hear that your issue was resolved and that you received the answer you needed. We truly appreciate your patience, and please know that we’re always here to assist you whenever you need support. -Zendrop
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