All reviews

Rating Breakdown

  • 5
    70% (798 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (87 ratings)

Reviews with Text

  • 94% (927)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Outstanding First-Time Experience! I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle it. He even suggested practical alternatives to offer my buyer. To look for a similar product on Zendrop, make the offer, to avoid missing the sale. I did. Exceptional service, fast response time, and genuine support. This level of customer care is rare and deeply appreciated, especially for someone just starting out. Thank you, Harvey, and Zendrop! You’ve earned a loyal user. — GG. Womedsup

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

Great communication, very excited to use, test their platform and hope them all the best!.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Today, Merjerrie assisted me with my questions and concerns, came to my rescue, and helped me solve the problem. I am very grateful for her support, especially since we are under much work pressure. Krisnalyn also helped by quickly reporting the issue. Thank you so much to the entire team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Great service from Liezel! Very helpful.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

i like zendrop

Store

FLERIXE

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

Store

Poshiva

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

I've had a great experience with Zendrop so far! The support team is quick, friendly, and truly helpful—especially Liezel, who went above and beyond to assist me. The platform is incredibly easy to use and loaded with features that make managing my store so much smoother. Highly recommended!

Store

My Store

Using app

26 days

5 / 5 Share

May 20, 2025

The products are great, there's a wide variety, and the customer service is outstanding.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 19, 2025

Great support and easy to use tools to make everything smooth and convenient! Customer support is top tier!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Los mejores ❤ un excelente servició.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2025

Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.

Store

Noblef

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Excellent support. Very fast with any feedback!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.

Store

GDNA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great Service. I was being helped by Maria Teresa and she was fantasitc. Prompt replies and very friendly and helpful. Helped solve the issue. So glad that a person was helping rather than a bot.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2025

I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Had an issue with my subscription and Nina from the support team helped me sort it out in no time, it's great honestly.

Using app

24 days

Total reviews

2

Average rating

5.0