All reviews

Rating Breakdown

  • 5
    70% (798 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (87 ratings)

Reviews with Text

  • 94% (927)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2025

My experience with the Zendrop-Dropshipping & POD was great. The assistance Nyka was very helpful and attended to my query quite quickly. Nyka also sent me a follow-up email to check that everything was going well and offered further assistance if required which I think was very important.

Using app

6 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 8, 2025

the team is so incredibly helpful. Nyka and Jo dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Krisnalyn was very helpful with explaining and getting my issue resolved.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2025

Great support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

The support is always very friendly and helpful. Many thanks for that!

Store

rimanes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed that night. Seriously, someone give this guy a raise.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll definitely make sure to pass along your kind words—Hasnain will be so happy to hear this! 😊🌟 Your support means the world to us!

5 / 5 Share

April 1, 2025

Great support from Khubaib. Explained to me everything about the pricing as I had a lot of doubts. I recommend people to use this app for good customer support experience.

Using app

About 5 hours

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the fantastic feedback! We’re so glad Khubaib could help clear up your doubts about pricing. We truly appreciate your recommendation, and we’re here whenever you need assistance.

5 / 5 Share

April 1, 2025

They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough. Thank you guys

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much you appreciate her help! Your kind words mean a lot to us, and we’re always here to support you!

5 / 5 Share

March 31, 2025

Zendrop support is the best. They are friendly and generally want to help. I had a question about my subscription and they quickly found an answer for me. Thank you Zendrop support team!

Store

3AM

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!

5 / 5 Share

March 31, 2025

Exceptional support and explanations by Jacob.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!

5 / 5 Share

March 28, 2025

Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our team overall. We truly appreciate you!

5 / 5 Share

March 24, 2025

Zendrop are brilliant! Very helpful when you need instructions or queries and super easy and straight forward to use. I highly recommend them!

Store

Lavuna

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We're thrilled to hear you've had such a great experience with Zendrop. We truly appreciate your recommendation and are always here to support you!

5 / 5 Share

March 19, 2025

Krisnalyn was very helpful in helping me resolve my issue...great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad Krisnalyn was able to help resolve your issue. We really appreciate your kind words about our customer service!

5 / 5 Share

March 18, 2025

Eles são super legais e o suporte é nota 1000, obrigado Zendrop, com vocês eu estou zen hahah

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Haha, love that! 😄 Thank you for the awesome feedback! We're here to keep things smooth and stress-free for you!

5 / 5 Share

March 17, 2025

Excellent customer service, always on hand and fast to reply!

Store

ARKALIE

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear our team was quick to respond and always ready to help!

5 / 5 Share

March 16, 2025

Very helpful and informative! Quick and informative responses!

Store

tidy

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're happy to hear you found the support quick, helpful, and informative!

5 / 5 Share

March 13, 2025

Bonne assistance , rapide et efficace !

Store

Mood

Using app

7 days

Total reviews

13

Average rating

4.7

Developer Reply

Thanks a lot for the great feedback! We're glad you had a fast and efficient experience with our support team!

5 / 5 Share

March 11, 2025

Amazing customer support, good experience with order fulfillment.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer support and order fulfillment. Your satisfaction means a lot to us!

5 / 5 Share

March 6, 2025

I have not actually tried this site in terms of linking my store to the site and reviewing its features, but I contacted customer service to inquire about many questions, specifically with Mr. Harvey, he was very kind and quick to answer my questions and very patient with me, I thank him for his effort and good communication with people, in principle the customer service is excellent, and this ensures providing comfort and safety for customers in the event of any problem, thank you

Using app

5 minutes

Total reviews

18

Average rating

4.8

Developer Reply

Thank you for your thoughtful feedback! We're glad Harvey provided excellent support and answered all your questions with patience. We appreciate your trust and look forward to assisting you as you explore Zendrop!

5 / 5 Share

March 5, 2025

I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 We're glad Faye could assist you quickly and efficiently. We're always here to help!