All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

They are always willing to help. Always on top of their game. Great app and service.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Rest assured that we're always happy to offer assistance.

5 / 5 Share

Aug. 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

5 / 5 Share

Aug. 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Amazing App and Tool for your Online Shop. I already tried another one before and it's just outstanding compared to others. Also the Client Support is amazing and very friendly and fast. Can't imagine without Zendrop.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great product and great customer service! :)

Store

My Store

Using app

3 months

5 / 5 Share

Aug. 26, 2024

Great customer service. Had some difficulties but spoke today with Ian and he helped me out really good!!!

Store

Kesino

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Great customer service from the team! Real time response and helped me with what I needed! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

quick response and easy to work

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Love them so far. Excellent support and great service.

Store

GoPaw

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very good customer service, instantly responds and extremely helpful. Would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

zendrop's service is excellent, and for those who need to ship on a daily basis, this service is well worth it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2024

Juan helped me resolve my store connection issue with ease

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

buena atencion

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Juan is a champ!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

wonderful experience as always

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

Using app

29 days

Total reviews

1

Average rating

5.0