Zendrop: AI Dropshipping & POD
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Amazing customer service as usual, so fast and helpful! Thanks Nina
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.
Thank you so much for the five-star rating! We truly appreciate your support and are always here to assist you whenever you need help.
The Zendrop Trust and Integrity Team were really helpful when I had a issue. It was resolved satisfactorily. I greatly appreciated the support I was given and decided to continue with Zendrop and my Shopify store.
Thank you for your honest feedback and for taking the time to share your experience. We’re truly glad to hear that we were able to help resolve your issue and restore your confidence in Zendrop. Your support means a lot to us, and we’re excited to continue being part of your Shopify journey!
Thank you so much for the 5-star rating! We truly appreciate your support and wish you continued success.
I had a great experience with Zendrop support. Mariane was very kind and helpful - she quickly and efficiently solved my issue. I am really satisfied with the support I recieved!
We really appreciate your feedback! We're thrilled to hear that Mariane provided such helpful and efficient support. Our team is always here to assist you whenever you need help.
Mariane is patient, kind, and knowledgeable. Best service I've had so far in solving an issue!
We really appreciate your feedback! We're thrilled to hear that Mariane provided such excellent service. Our team is always here to assist you whenever you need help.
Gotta say.. The response was instant.... And the issue resolved immediately. Excellent.
Thank you for your feedback! We’re glad to hear your issue was resolved quickly and that you had an excellent experience. Wishing you continued success with Zendrop!
I found a product I was looking to sell but couldn't find one with the variations I needed so I messaged the ai agent and within the same day the team found me exactly what I needed!
Customer Support is very helpful especially Juan
Thank you for your feedback! We're glad to hear that our Customer Support team especially Juan was able to assist you. We’ll be sure to share your feedback with him. 💜
The Zendrop team is really amazing. Their support is fast, efficient and above all ultra patient they helped me step by step with remarkable attention to detail. Thanks to them, my orders and collaborations go smoothly!
Thank you so much for your kind words! We're thrilled to hear that our team could assist you effectively and make your experience smooth. Remember, we're always here to help whenever you need us.
Amazing customer service and app! I have been using Zendrop for the past year, my queries are always answered by their team on their online chat, products are of very high quality and seamless integration with Shopify. I'm able to fulfil items automatically for my customers as well as for TikTok Shop. I was using another dropshipping app previously but have fully transitioned over to using just Zendrop now because of the high standard you get with them. Would highly recommend.
Thank you for the amazing review! We're thrilled to hear you’ve had a great experience with Zendrop and truly appreciate your trust and support.
Excellent support! Shawn was very professional and solved my issue quickly. Everything works perfectly now. I highly recommend Zendrop for their efficiency and great customer service.
Thank you for the wonderful feedback! We’re glad to hear Shawn was able to assist you and that everything is working perfectly now. We truly appreciate your recommendation!
Zendrop customer support is so good, they help me with my important issues and they did it fast and good. My first agent was "Jobelle" great agent!! Asmaba.com
Thank you for sharing your feedback! We’re thrilled to hear that our customer support was able to assist you quickly and effectively. We’ll be sure to pass along your kind words to Jobelle - she’ll be happy to know her help made a difference. We’re always here to support you and your store, Asmaba.com!
I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!
Thank you so much for sharing your experience! We truly appreciate you highlighting the excellent support from Jobelle, it’s wonderful to hear how her patience and guidance helped resolve your issue. Feedback like this means a lot, and we’re grateful for your support!
Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.
Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience with our Customer Success Team. I’ll be sure to share your kind words with Shawn, he’ll be delighted to know his time and support made a difference. We truly appreciate your trust and look forward to continuing to support you!
Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!
Thank you for the amazing feedback! We’re so happy Nina could help you with your order change and make the process smooth for you. Your trust means a lot to us, and we’re excited to keep supporting your success!
I subscribed through a promo that provided an annual Plus membership + $140 order credits for 140 USD. This included 20 sourcing requests too - which were sourced quite fast (within 1-2 days). The order credits weren't credited to my account but after emails with the service team, it was quickly rectified. So far, so good.
Got all my questions answered by Shawn. He was very thorough, courteous, and understanding. Great first-time experience for me.
Thank you for sharing your experience! We’re delighted to hear that Shawn was able to assist you thoroughly and courteously. It’s great to know your first experience with us was a positive one. We’re always here to help whenever you need support!
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