All reviews

Rating Breakdown

  • 5
    72% (843 ratings)
  • 4
    7% (77 ratings)
  • 3
    2% (21 ratings)
  • 2
    1% (9 ratings)
  • 1
    9% (99 ratings)

Reviews with Text

  • 94% (987)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2025

Khubaib, Jacob AND Jo from zendrop had very good customer service, and they provided genuine help with my problem, instead of ignoring it/not really caring. about the issue. I really appreciated his help, and they explained in very understandable ways. Jo also helped me a lot and was so useful and quick with the support. although i struggled to find live chat in the zendrop app (which i want to blame zendrop platform for) when i found it and got to talk with Jo Anne Larga, it was just amazing. Truly recommend her and the two guys above!

Store

TUNIMAL

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

It’s awesome that Khubaib was able to help you out so effectively! Great customer service like that can make such a difference when you’re dealing with issues. Glad to hear your experience was so positive!

5 / 5 Share

Feb. 8, 2025

fast and pro support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you had a fast and professional support experience!

5 / 5 Share

Nov. 6, 2025

Hi, I've been away from my Shopify website for a few months and now I can't get into my Zendrop page. I paid for an annual subscription in May 2025 that lasts until May 31, 2026 (invoice no. 6E844B89-0016). Can you help me activate the account? Best regards, Knut Inge

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a solution like adding two free months shows how committed they are to your success. You’re in good hands!

5 / 5 Share

Feb. 6, 2025

Great customer support, good service and makes fulfillment super easy.

Store

Revulve

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!

5 / 5 Share

Feb. 6, 2025

Great service! And customer support is there to help at any time!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊

5 / 5 Share

Feb. 5, 2025

rappe antwoord!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear that Markqil and the team were able to assist you quickly. We appreciate your support and recommendation!

5 / 5 Share

Feb. 2, 2025

Customer support is responsive and provides high-quality assistance. My issue was resolved quickly and efficiently.

Store

MALRY

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re so glad to hear that our customer support was able to resolve your issue quickly and efficiently. We appreciate your support!

5 / 5 Share

Feb. 2, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We truly appreciate your support and are always here to assist you whenever you need.

5 / 5 Share

Jan. 31, 2025

Very helpful at explaining next steps - thanks

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm glad the support was helpful in explaining the next steps. If you need anything else, feel free to reach out!

5 / 5 Share

Jan. 31, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We truly appreciate your support and are always here to assist you whenever you need.

5 / 5 Share

Jan. 30, 2025

Merjerrie WAS GREAT!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for sharing! It's awesome to hear that Merjerrie provided great support!

5 / 5 Share

Jan. 29, 2025

Sehr gut

Store

Mein Shop

Using app

About 2 months

Developer Reply

Thank you for the feedback! I'm glad to hear you're having a great experience! 😊

5 / 5 Share

Jan. 29, 2025

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad Nyka was able to help you resolve the issue quickly and efficiently. It's great to hear that the live chat made things even easier. We appreciate your feedback!

5 / 5 Share

Jan. 27, 2025

very good service!!!

Store

RIVELEX

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're so glad to hear you're having a great experience! 😊

5 / 5 Share

Jan. 23, 2025

perfect support and always there for the customers.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're thrilled to hear that you've had a perfect experience with our support team. We're always here to help and ensure you're well taken care of! If you need anything else, feel free to reach out anytime.

5 / 5 Share

Jan. 20, 2025

Wunderbar,alle Fragen liebevoll beantworten, super schnell.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We're so glad to hear that all your questions were answered quickly and with care. If you need anything else, we're always here and happy to assist!

5 / 5 Share

Jan. 20, 2025

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your thoughtful feedback! We're so glad to hear that Mariane provided such outstanding support and made you feel well taken care of. We truly appreciate your recognition of her dedication and professionalism—she's definitely an asset to the team. We'll be sure to share your kind words with her. If you ever need further assistance, we're always here to help!

5 / 5 Share

Jan. 19, 2025

Muy buena app muy completa y atención de soporte rápida y confiable

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Very good app, very complete and fast and reliable support service

5 / 5 Share

Jan. 16, 2025

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're so glad to hear that our customer service and developers were able to help resolve your store binding issue. Patience and professionalism are key, and we’re happy to know they made a positive difference. If you need further assistance, we're always here to help!

5 / 5 Share

Jan. 16, 2025

Support réactif

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our support has been responsive. If you ever need anything else, feel free to reach out—we’re always here to help!