Zendrop: AI Dropshipping & POD

great support

Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!

I had a few questions about a product and was lucky enough to get help from Harvey on the support team. He was incredibly helpful, knowledgeable, and patient throughout our conversation. He answered all my questions clearly and made sure I felt confident moving forward. Great customer service. Thanks again, Harvey!

Harvey was excellent! Helped me resolve my issue in a very timely manner. Very professional and very helpful!

Customer services is extremely quick and very helpful. adding products is very seemless as well

Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.

Chat with Shiza was very helpful. She is very accommodating and proactive. Zendrop service is awesome!

Honestly, great service. They make it really easy to communicate with the suppliers.

support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !

Really helpful support!

great support team specially Krisnalyn

Wonderful experience, Rafaela was super kind, informative and answered all questions promptly. Definitely recommend! excellent customer service.

Thank you to the Zendrop team for their quick and helpful support — both email and live chat responses have been great. The platform is easy to use, offers a wide range of quality products at great prices, and the import process into Shopify is smooth and straightforward. Really happy with the experience so far!

I worked very hard for months to set up my Shopify store and connected all the products I wanted to list. There were a few hiccups and miscommunication and learning curve on my part but Zendrop came through. Ms. Darlene Mendoza from the customer success team was unbelievably helpful along with other team members that helped with my issues. The one thing people need to understand, which got me confused, is Zendrop is NOT a warehouse of items, they are a drop shipper which has millions of vendors and when and order is placed they fulfill the order through a supplier. I misunderstood but once I understood how things work I realized what I needed to do to make my business successful. Zendrop has weekly calls and will evaluate your store. Take advantage of this they are there to help you succeed. I appreciate everything that the success team has done for me. Yes, items are going to be out of stock, prices will change at a moments notice and some take a long time to get delivered but once you understand which products to choose and where they come from it won't seem so overwhelming. Remember they are basically a middle man to vendors, they do not hold inventory. That has been my biggest take away from my experience. But the one thing that has kept me going is the customer service, which has been top notch. I have looked at other drop shippers and they just don't offer the products I want to sell. Last piece of advice, go to the Zendrop academy and utilize all the courses, online meetings, articles available. That is what has helped me immensely.

Shout out Nina from Zendrop for helping me out with product photos! I needed to see the quality of a product before ordering because the shipping times are long when ordering to the US from that certain supplier, and she went above and beyond by providing me with alternatives when we couldn't solve the issue at first -- and then emailing me what I had originally hoped for the next day. Their customer support hasn't failed me.

this for liezel from support team

The customer service and communication is awesome. They really go above and beyond to make sure your queries and issues are resolved. They even follow up to make sure you dont need any more help.

Great service, shipping times reasonable and very easy to use

Best app used so far! Quick and automated, great customer support 24/7

love it! help support is great