All reviews

Rating Breakdown

  • 5
    83% (8,338 ratings)
  • 4
    14% (1,401 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2024

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!

5 / 5 Share

Sept. 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!

5 / 5 Share

Sept. 19, 2024

Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear that Nyka was able to help you quickly! Your appreciation inspires us to keep delivering our best. Thank you!

5 / 5 Share

Sept. 19, 2024

Good

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for review. We highly appreciate it!

5 / 5 Share

Sept. 19, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

Store

VXR

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!

5 / 5 Share

Sept. 19, 2024

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

Store

My Store

Using app

5 days

Developer Reply

It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!

5 / 5 Share

Sept. 19, 2024

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!

5 / 5 Share

Sept. 19, 2024

I actually bought a trial for $70 and I instantly contacted them and they gave me a refund of all my money, no questions asked immediately

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad to hear you had a smooth refund process. Your satisfaction is important to us, and we appreciate your feedback!

5 / 5 Share

Sept. 19, 2024

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Store

Kam Kam

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

5 / 5 Share

Sept. 18, 2024

I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you discovered us through YouTube and that Zendrop has exceeded your expectations with fast delivery and quality products. It’s great to know our support team was able to assist you quickly.

5 / 5 Share

Sept. 18, 2024

I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!

Store

My Store

Using app

About 19 hours

Developer Reply

Thank you for sharing your experience! We’re glad to hear that Shiza was able to resolve your issue quickly.

5 / 5 Share

Sept. 18, 2024

muy buena pagina con muchas ventajas. a la ves muy buena la ayuda de los asistentes

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find our page helpful and appreciate the support from our assistants. We're here to help whenever you need!

5 / 5 Share

Sept. 18, 2024

Very very responsive support team. Kudos ZENDROP

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shoutout! We're glad to hear that you found our support team very responsive. Your appreciation means a lot to us!

5 / 5 Share

Sept. 18, 2024

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!

5 / 5 Share

Sept. 18, 2024

Customer service is Incredible, they respond in no time and they are really helpful.

Store

Smylus

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had an incredible experience with our customer service. Your satisfaction is our priority, and we appreciate your feedback!

5 / 5 Share

Sept. 18, 2024

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!

5 / 5 Share

Sept. 18, 2024

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!

5 / 5 Share

Sept. 18, 2024

I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping journey much easier.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that Zendrop has made your dropshipping journey easier, especially as you learn about Shopify. It's great to know our support team is there for you whenever you need help. We appreciate your feedback and are here to support you every step of the way!

5 / 5 Share

Sept. 18, 2024

good service

Store

Verano

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad to hear you had a good experience. Your satisfaction is important to us!

5 / 5 Share

Sept. 17, 2024

I just join Zendrop and had an issue to connect my existing shop. I admit that I didn't read it through but relied on AI stuff to connect. That created the issue. I was embarrassed. I fired up a chat and didn't expect that much this late. You know what, Jo was helping promptly and the issue was resolved super quick. Thank you for your support, Jo and Zendrop.

Store

My Store

Using app

23 minutes

Developer Reply

Thank you for sharing your experience! We’re glad to hear that Jo was able to help you resolve the issue quickly, even late in the day. We appreciate your feedback and are here to help anytime.