All reviews

Rating Breakdown

  • 5
    85% (1,308 ratings)
  • 4
    10% (148 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (79 ratings)
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3 / 5 Share

Nov. 29, 2023

The person name Molly was helpful but my issues had not been resolved

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

Nov. 23, 2023

Zendrop has a comfortable range of products, but the interface is terrible. Who designs an interface where you cannot bulk import to your store. Selecting each product individually and publishing is horrendous. Support has been great though.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your feedback with us. On this, we have reached out to you via email to get more of your feedback about this. Excited to get this to a resolution!

3 / 5 Share

Sept. 25, 2023

Using app

8 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, It appears that your experience with Zendrop was less than exceptional. Austin from our team has reached out to assist you on this. Excited to assist you with this.

3 / 5 Share

July 23, 2023

Didn't try their service but all the prices are 150-200 % more than Aliexpress after including shipping.

Using app

7 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback with us. On your concerns, we have reached out to you directly and would love to address this and any other queries you might have. Looking forward to get this to a resolution.

3 / 5 Share

Feb. 1, 2023

Products are not importing to the product page in the back office. The fulfillment is supposed to be done by Zendrop but my store name is under the vendor column on Spotify.

Using app

7 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Jan. 21, 2023

It looks to be a good platform so far . I will update this review in the future after testing it . I hope to have a good experience...

Using app

11 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 17, 2022

First time ever hearing about this site so that's why i'm leaving 3 stars due to being new. I just started my online store and this site is helping a lot.

Using app

5 days

Total reviews

4

Average rating

4.5

3 / 5 Share

Dec. 15, 2022

Trying the app. Integration was good. Not too many products available on the free plan, but I found a product to try. Will update if/when I have additional feedback

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 21, 2022

Just trialing the Zendrop Dropshipping app because AliExpress was too expensive and CJ Dropshipping was an absolute debacle. The products available from within Zendrop Fulfillment channels are quite limited and I find I have to import the ones I need from AliExpress. I like the idea of the custom branding (on the higher paid brands) and the shipping channels look fast and reliable in comparison to the other Dropshipping apps. So far the set up is straight forward enough but I have yet to run any orders so will have to wait and see how that goes.

Using app

About 22 hours

Total reviews

3

Average rating

3.0

Developer Reply

Hi there. Thanks so much for the transparent feedback! We actually have over 500k different products in our catalog and we're working on improving the way you find the products based on new and existing categories, keywords, etc. I look forward to hearing your thoughts after you've had more time to trial the platform. Please don't hesitate to shoot me an email at joshua@zendrop.com if you have any more feedback to share. I hope to talk to you soon!

3 / 5 Share

Nov. 6, 2022

I was really excited about this app, I took the time to watch the meetings on YouTube to get ideas on how to better my experience. Some of the info was very helpful and I felt like I had a community. When it comes down to the actual process, I felt that it didn't live up to expectations. I ordered my first test product 4 days ago and I still cannot track the order. They give me a tracking number and it keeps saying unable to track. I am really glad I did this before anyone ordered from me because I would hate to come off looking like a fraud. I am a bit pissed because I spent all this time marketing the items and listing them in different places now I have to go back and remove them. Time wasted, but that's my fault because I should have ordered the test first. Also for the 1st tier-paid subscription, you really don't get a lot of benefits. I would think that they would offer really good benefits which would make people organically want to move to the next tier.

Using app

17 days

Total reviews

2

Average rating

4.0

Developer Reply

Hey there! Thank you so much for the honest feedback. The tracking numbers for products shipping from China generally don't have any updates for at least the first 3 days until they get scanned at the next checkpoint. For the plan benefits, I'd love to dig into that more with you so I'll be shooting you an email from joshua@zendrop.com. I hope to chat with you soon.