All reviews

Rating Breakdown

  • 5
    83% (8,415 ratings)
  • 4
    14% (1,403 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (130 ratings)
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3 / 5 Share

June 16, 2024

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

Store

CartHop

Using app

2 months

Total reviews

2

Average rating

4.0

3 / 5 Share

June 15, 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Store

Whooly

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

June 14, 2024

Zendrop offers excellent customer service with helpful agents who respond quickly. However, their prices change frequently, and shipping takes the full 3 days to dispatch. Additionally, it takes a long time for trendy items to appear on their platform, and importing items from AliExpress through Zendrop can be costly.

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

May 28, 2024

I'm just getting started, but so far my experience has been exceptional.

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

3 / 5 Share

May 21, 2024

What make sure have traffic in my store. This is not explained clearly

Using app

15 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

May 20, 2024

I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

May 12, 2024

suport muito bom

Using app

About 2 hours

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your review. We have reached out to you via email to assist you with this.

3 / 5 Share

May 6, 2024

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your review. We have reached out to you via email to assist you with this.

3 / 5 Share

May 2, 2024

I would like to see RoadPro Family of Brands products available there really isn't a website that is worth shopping at for truckers. I am a retired trucker and I just bought the domain name truckersbuymore.com you can find RoadPro at roadprobrands.com

Using app

10 days

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for sharing your review. We have reached out to you via email to assist you with this.

3 / 5 Share

April 24, 2024

I am the new beginner entrepreneur for dropshipp , but I hear good comment on Zendrop from others and I have a plan to join zendrop

Store

BSS

Using app

About 7 hours

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

April 22, 2024

Simples de usar, porem não consigo ainda rentabilizar

Store

AG Done

Using app

3 days

Total reviews

3

Average rating

3.3

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

April 19, 2024

Using app

18 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

April 3, 2024

I'm still new in this, I don't know what to say. Maybe later.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

March 27, 2024

This app is great for beginners and the products are amazing. The only thing that I dislike is the check list you have always pops up even after you hide it. If you select dismiss there is another message that appears saying are you sure you want to miss out on the 100 credits, you select yes Im sure but then if you select a page for example you look at products the message will pop up again. Another thing is sometimes I get error messages if I select a product from "my products" usually happens when i use a desktop. Other than that its great!

Using app

5 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to improve your experience.

3 / 5 Share

March 13, 2024

I looked at this platform to source higher quality products that you might find on Aliexpress. While I beleive the overall quality of products is greater, there are far, far fewer. I also found the shipping costs to be too high, making it all that harder to achieve a good profit margin for dropshippers.

Store

Zuppy

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

March 6, 2024

as a newbie, wayfinding was easy...but trying to understand the process of getting items form aliexpress (on pricing, imagery, structure) was a feat. i learned that you could add the product, then buy it in draft mode on shopify..so that it pings zendrop...in order to get a price quote. also everything sold in zendrop is never branded which is great bc i do not want things in wierd brands..on my website if i am trying to sell that product.

Using app

30 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

March 3, 2024

Store

Dime

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you and addressing your concerns.

3 / 5 Share

Feb. 26, 2024

is too costly for upgrade

Store

Abutana

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

3 / 5 Share

Feb. 17, 2024

Customer support is super helpful. Website is also self explanatory when it comes to finding and syncing products. In my opinion the way the payment is set up could be different, but that is again my opinion. Otherwise, the site is really useful in managing your business effectively.

Store

My Store

Using app

4 months

Developer Reply

Thank you for sharing your review. We have reached out to you via email to assist you with this.

3 / 5 Share

Feb. 15, 2024

My experience so far with Zendrop. Has been the products are bigger than they seem online. Which is cool. I gave Zendrop a 3 star rating because, the shipping. I've had an order go a month. It makes customers think about coming back. So until they can get a Faster shipping & handling, ill keep this review to 3 stars.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.