Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.7
feedback
10,519
chart
#85
All reviews
Rating Breakdown
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Dec. 1, 2024
I figured out a lot this week chatting with zendrop customer service. They helped me out every way they could but I have to fix my stuff manually or i will lose my product descriptions I wrote, so I'm going to do it manually. It just should be easier to resync the products to update the location to zendrop.
Nov. 26, 2024
Overall, excellent product selection & platform. I am disappointed in the dashboard when it comes to seeing order status. Although customer service is excellent, I shouldn't have to talk to them to find the status of all orders. Once fulfillment is requested, it completely disappears from the dashboard.
Nov. 16, 2024
Tiene un catalogo amplio pero es complicado buscar el producto el buscador no esta muy optimizado, deberian agregar la busqueda por fotos para estar reduciendo el uso de atencion al cliente
Nov. 14, 2024
my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business. Thank you Zendrop.
Nov. 10, 2024
I’ll give it a 4 star because most of the products I looked for even when paying the yearly subscription were not available for dropping. I requested more than 5 products and all of them couldn’t be found or couldn’t be dropped shipped. But I must say that the customer service is more than excellent and exceded my expectations. They helped me get my refund and the help I needed. Thank you very much.
Nov. 8, 2024
Pretty good
Thank you for the feedback! We're glad to hear you're happy with your experience. If there's anything we can do to make it a 5-star experience, feel free to let us know! We’re always here to help!
Nov. 7, 2024
Good app for dropshipping
Thank you! We're glad to hear that you find the app good for dropshipping. We’re here to support you as you grow your business! If you need anything else, just let us know!
Nov. 5, 2024
Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.
Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!
Nov. 5, 2024
Always readily available to help when required.
Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!
Nov. 3, 2024
fast service and very polite customer service!
Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!
Oct. 31, 2024
Es una app estupenda y la atención al cliente es perfecta, el asistente Jacob me ayudó muchísimo.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our app and that Jacob was able to assist you. We’ll be sure to pass along your appreciation to him! If you need any further help, don’t hesitate to reach out.
Oct. 31, 2024
The quality it’s super cool but delivery service zendrop offers it’s too slow
Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!
Nov. 27, 2024
So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise. It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images. Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great! Update: Got my first order but it took about a week for it to get processed and shipped out. Customer service was very helpful. They went out of their way to update me on my order status and answered all my questions, and now it has been officially shipped. One star off for the processing time taking so long but one star back on for their support team's excellent service.
Thank you for the detailed feedback! We appreciate your insights and understand your concerns about product variations, pricing, and customization options. We’re always working to improve, and your suggestions are valuable. Glad to hear your overall experience has been great, and we’ll continue striving to make it even better!
Oct. 28, 2024
very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.
Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!
Oct. 25, 2024
I heard that zendrop is the best app for sourcing products, and it has been a good experience by far. They can source you products if you send them a link, and they can automatically fulfill your orders. They also offer fast shipping times, which is one of the major advantages in my opinion.
Thank you for your feedback! We’re thrilled to hear that you’re having a good experience with Zendrop and appreciate the features we offer, like product sourcing and automatic order fulfillment. Fast shipping is indeed a major advantage, and we’re glad it’s working well for you!
Oct. 18, 2024
Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future
Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!
Oct. 17, 2024
Thank you for your feedback! We're glad you had a positive experience, but we’re always looking to improve. If there’s anything specific that could make your experience a 5-star one, please let us know!