All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 14, 2024

Ansprechpartner immer sofort da. Schnelle Bearbeitung

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the positive feedback! We're glad to hear that our responsiveness and quick processing are meeting your expectations.

4 / 5 Share

Aug. 30, 2024

Quick reply and easy chatbot help.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you have a positive experience with us.

4 / 5 Share

Aug. 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

Store

My Store

Using app

6 days

4 / 5 Share

Aug. 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Using app

About 1 month

Total reviews

3

Average rating

4.3

4 / 5 Share

Aug. 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2024

I think zendrop is extremely good, simple layout, easy to navigate, great shipping times for dropshipping and amazing fast-responsive customer support. The only negative thing is that some products are way too expensive, which doesn’t allow for good profit margins and therefore makes it almost impossible to be profitable with paid ads.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 24, 2024

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Store

Myfayth

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 16, 2024

The staff is very patient and explains each step thoroughly.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2024

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Using app

About 2 months

Total reviews

5

Average rating

3.4

4 / 5 Share

May 2, 2024

Customer service is good, Shipping is quicker, they have access to Ail express which I liked. But still hard to transfer.

Using app

7 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 22, 2024

I like very much the quick availability of support to solve my issues and answer any questions I may have.

Store

LIZAS

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 21, 2024

Very good service just the shipping is little bit expesive

Store

BADUT

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 17, 2024

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 28, 2024

Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

March 26, 2024

After having some issues with being double charged, I spoke with Molly in billing who took care of me and my situation. Thank you Molly for your great assistance!

Using app

About 1 month

Total reviews

5

Average rating

4.6

4 / 5 Share

Feb. 9, 2024

Ellah, the young lady that supported throughout was purposeful with her support and followed Purple Blue Wellbeing through to the outcome with an emoji smile. Appreciated. And not the first time using the app so recommended.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 26, 2024

The assistant was helpful with the minor problems i had. The app is really easy to use. Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.

Store

My Store

Using app

14 days

4 / 5 Share

Jan. 8, 2024

Je donne 4 étoiles à Zendrop pour son service exceptionnel. J'apprécie grandement la qualité et l'efficacité jusqu'à présent. Cependant, n'ayant pas encore lancé ma boutique en ligne, je me réserve la dernière étoile jusqu'à ce que je puisse pleinement évaluer l'impact de Zendrop sur l'expérience de mes clients. Si leur satisfaction est au rendez-vous, je serai ravi d'attribuer cette étoile manquante !

Using app

13 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 2, 2023

Very easy wesbite to navigate. Lots of selection of things to choose from. Shipping in less than 2 weeks. Very helpful customer service. Negatives are that they dont have a phone number to call to reach a live person, just chat. And I think they should develop an app. The orders page could be a little more detailed too. Thanks

Using app

Over 1 year

Total reviews

2

Average rating

4.5