All reviews

Rating Breakdown

  • 5
    66% (746 ratings)
  • 4
    6% (66 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (78 ratings)

Reviews with Text

  • 94% (864)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 20, 2024

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !

Store

My Store

Using app

16 days

Developer Reply

Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!

4 / 5 Share

Dec. 11, 2024

I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes

Store

Maxgrow

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're excited that you're giving Zendrop a try. We're confident you'll have a great experience, and if you need any support, our responsive customer service team is here to help!

4 / 5 Share

Dec. 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.

4 / 5 Share

Dec. 6, 2024

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 5, 2024

Always readily available to help when required.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!

4 / 5 Share

Nov. 3, 2024

fast service and very polite customer service!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!

4 / 5 Share

Sept. 14, 2024

Ansprechpartner immer sofort da. Schnelle Bearbeitung

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the positive feedback! We're glad to hear that our responsiveness and quick processing are meeting your expectations.

4 / 5 Share

Sept. 3, 2024

Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!

4 / 5 Share

Aug. 30, 2024

Quick reply and easy chatbot help.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you have a positive experience with us.

4 / 5 Share

Aug. 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

Store

My Store

Using app

6 days

4 / 5 Share

Aug. 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Using app

About 1 month

Total reviews

3

Average rating

4.3

4 / 5 Share

Aug. 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2024

I think zendrop is extremely good, simple layout, easy to navigate, great shipping times for dropshipping and amazing fast-responsive customer support. The only negative thing is that some products are way too expensive, which doesn’t allow for good profit margins and therefore makes it almost impossible to be profitable with paid ads.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 24, 2024

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Store

Myfayth

Using app

About 23 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 16, 2024

The staff is very patient and explains each step thoroughly.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2024

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Using app

About 2 months

Total reviews

5

Average rating

3.4

4 / 5 Share

May 23, 2024

Great team - customer service is always good to have available and each time ive needed them they have been there. Will continue to use.

Using app

11 days

Total reviews

8

Average rating

4.6

4 / 5 Share

May 2, 2024

Customer service is good, Shipping is quicker, they have access to Ail express which I liked. But still hard to transfer.

Using app

7 months

Total reviews

5

Average rating

4.8

4 / 5 Share

April 22, 2024

I like very much the quick availability of support to solve my issues and answer any questions I may have.

Store

LIZAS

Using app

3 months

Total reviews

4

Average rating

4.8