Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.5
feedback
828
chart
#111
All reviews
Review RSS Feed
Sept. 26, 2025
I recently encountered an issue with a product listing that confused one of my customers. At first, I was very frustrated, but the Zendrop team handled the situation with real professionalism and care. They not only provided a full refund for the order but also went above and beyond by adding credits to my account and upgrading my subscription at no additional cost. It’s clear that Zendrop values its sellers and is committed to improving their service. Mistakes can happen in any business, but what matters is how they’re handled, and in my case, Zendrop showed that they truly care about their partners. I’m confident continuing to build my store with Zendrop, knowing they’ve got my back.
Thank you for your kind words, truly appreciated. I’m glad to hear the team handled everything well and that you’re satisfied with the resolution. We really value your trust and partnership with Zendrop.
Sept. 19, 2025
Customer Support is very helpful especially Juan
Thank you for your feedback! We're glad to hear that our Customer Support team especially Juan was able to assist you. We’ll be sure to share your feedback with him. 💜
Sept. 19, 2025
The Customer Support is amazingly helpful when it comes to answering questions. Some advice I would give to people using them is to have all your questions available in advice, so they know everything they need to ask the supplier. This way you get all your information at one time.
Thank you so much for your kind words! We’re really glad our support team could help. Great advice too, having all your questions ready definitely makes things smoother.
Sept. 19, 2025
The Zendrop team is really amazing. Their support is fast, efficient and above all ultra patient they helped me step by step with remarkable attention to detail. Thanks to them, my orders and collaborations go smoothly!
Store
Mug&Cie
Using app
About 2 months
Sept. 18, 2025
Nyka from Zendrop support team was very helpful and available to support me on looking for the right product to link to my store.
Store
My Store
Using app
23 days
Sept. 15, 2025
Amazing customer service and app! I have been using Zendrop for the past year, my queries are always answered by their team on their online chat, products are of very high quality and seamless integration with Shopify. I'm able to fulfil items automatically for my customers as well as for TikTok Shop. I was using another dropshipping app previously but have fully transitioned over to using just Zendrop now because of the high standard you get with them. Would highly recommend.
Thank you for the amazing review! We're thrilled to hear you’ve had a great experience with Zendrop and truly appreciate your trust and support.
Sept. 11, 2025
Excellent support! Shawn was very professional and solved my issue quickly. Everything works perfectly now. I highly recommend Zendrop for their efficiency and great customer service.
Using app
7 months
Total reviews
1
Average rating
5.0
Thank you for the wonderful feedback! We’re glad to hear Shawn was able to assist you and that everything is working perfectly now. We truly appreciate your recommendation!
Sept. 10, 2025
I was having difficulties with product sourcing, but I received help, and they kept in touch with me for several days to find a solution. Even though it was my first time using Zendrop, I was able to send products to Shopify without much difficulty. It was an incredible experience for me.
Store
My Store
Using app
6 days
Sept. 3, 2025
Zendrop customer support is so good, they help me with my important issues and they did it fast and good. My first agent was "Jobelle" great agent!! Asmaba.com
Store
Asmaba
Using app
25 days
Aug. 25, 2025
Uvek brz odgovor i prava informacija. Jako sam zadovoljan saradnjom sa njima.
Aug. 21, 2025
I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!
Thank you so much for sharing your experience! We truly appreciate you highlighting the excellent support from Jobelle, it’s wonderful to hear how her patience and guidance helped resolve your issue. Feedback like this means a lot, and we’re grateful for your support!
Aug. 18, 2025
They are really very helpful in every way, I am lucky to work with them, I would like to thank the entire Zendrop team from here.
Thank you for your kind words! We truly appreciate your gratitude and are glad to know you feel supported by the our team. It means a lot to us!
Aug. 13, 2025
The support team, made up of both AI agents AND real, live persons (!), is absolutely fantastic! There is almost no delay at all in their responses to whatever your problem may be, and they dig in thoroughly to fix it for you. They also check back in with you afterwards, just to see how you are! No other "support" team or member has done that for me before. I cannot thank them enough for helping solve the multiple problems I was having.
Store
NetteStuff
Using app
8 days
Aug. 13, 2025
It’s rare to find a company that truly prioritizes its customers the way Zendrop does. The platform itself is easy to use, but it’s the exceptional support that makes all the difference.
Aug. 11, 2025
Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.
Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience with our Customer Success Team. I’ll be sure to share your kind words with Shawn, he’ll be delighted to know his time and support made a difference. We truly appreciate your trust and look forward to continuing to support you!
Aug. 7, 2025
Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!
Thank you for the amazing feedback! We’re so happy Nina could help you with your order change and make the process smooth for you. Your trust means a lot to us, and we’re excited to keep supporting your success!
Nov. 25, 2025
un app consigliata il team pronto ad aiutare per qualsiasi problema prodotti eccellenti e tanto altro possibilità di creazione del bramd propio e tanto altro graie mille siete fantastici.
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. We’ve reached out to you via email to understand the issue better and work on a resolution together. Your feedback matters to us, and we want to make things right.
July 24, 2025
Got all my questions answered by Shawn. He was very thorough, courteous, and understanding. Great first-time experience for me.
Store
My Store
Using app
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