Zendrop: AI Dropshipping & POD
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Very informative and easy to navigate
Informative and easy to navigate is what we hope the first look feels like. Really glad it landed that way for you, Mimis Delight Depot. - The Zendrop Team
Five-Star as I caught a thief. They picked a product then added insurance then took product off. I immediately reached out to Shopify Ai, Sidekick. I was smelling a rat and ended up being totally correct. 5 minutes later, repeat of ame technique. This time I cancelled the transaction and sent them an email telling them no more but thank you. Most of all, don't panic. Take a deep breath and be sure of what you're looking at. It could be a good customer that's leaving something and the outbasket when I canceled the first I gave him a refund so he made about 20 cents on me and I was watching for the next move. He repeated the same and that's when I'm shut him down. My email to him was firm but not rude or a challenge. No further action was needed
That was some sharp thinking catching that before it became a bigger problem! Trusting your gut and following up right away really made the difference here. - The Zendrop Team
Thanks so much for the five stars! We're happy to have you with us and hope Zendrop continues to be a great fit as you get going. - The Zendrop Team
I'm afraid it didn't work out for me, but I sell professional magic tricks and supplies, (a very niche industry), and i just couldn't find enough products that would fit my brand. That being said, I rated them 5-stars because their customer support was top notch. I spoke to Shawn from Zendrop support after talking with their AI support bot. Both were terrific. I got great direction from the AI chat, and after a discussion about why I felt it best to cancel, I was quickly connected with Shawn. Shawn immediately reviewed my account and issued a full refund. I couldn't ask for anything more. I'll be checking in with them from time to time. If they ever start carrying more of the products I carry, I wouldn't hesitate to give them another try. They get an A+ in my book!
Shawn and the rest of our support team are going to love reading this! It means a lot that even though the product fit wasn't quite right for such a niche industry like magic supplies, the help you got still stood out. Wishing Big Tim's Magic Emporium all the best out there. ✨ – The Zendrop Team
ALLAHSWT
So glad you're enjoying Zendrop so far! Thanks so much for taking the time to leave us five stars. – The Zendrop Team
Thank you so much for your 5-star review! We're delighted to know you're enjoying your experience with Zendrop. Your feedback motivates us to keep delivering the best possible service. We truly appreciate your support and look forward to being part of your continued success!
Ainda estou em fase inicial Mas até agora estou a gostar
Que bom saber que você está gostando, mesmo estando no começo! Ficamos felizes por fazer parte dessa fase inicial da sua loja. - The Zendrop Team
Zendrop has been helping me grown my 7 stores in shopify. Literally thousands of products and customer service is great too. Thank you so much. Highly recommended +++++
Growing 7 stores is no small feat, so we're glad Zendrop's product range has been able to keep up! Thanks so much for the recommendation and the kind words. - The Zendrop Team
Five stars with no notes, we'll take that any day. Thanks for the support. - The Zendrop Team
It was nice and easy
Nice and easy is what we like to hear. Thanks for the five stars and welcome aboard. - The Zendrop Team
Great experience and easy to add products to the store. nuvarabeauty.com is my store and got the first sale from Zendrop products listing.
So glad to hear about that first sale, NUVARA! Getting products up quickly and easily is exactly what we're going for, and it's awesome to see it click for nuvarabeauty.com already. Here's to many more sales ahead 🎉 – The Zendrop Team
Really happy to see the five stars, SERALIC! Thanks so much for taking the time to rate us. – The Zendrop Team
Really great app, tons of features, amazing and caring customer support. Great deals for AI credits, plan, and order credits for under $200. Can't find a better app than this.
Love hearing this, Glowmo! So glad the AI credit deals and caring support have made things easier for you. Comments like this really make our day. 🙌 – The Zendrop Team
Everything went smoothly
Smooth is the goal, so we love reading this. Hope the weeks ahead go just as easily, Verdette. - The Zendrop Team
amazing app and support)) they give free dropshipping online lesson also 1 on 1 calls)) i apreciate it!
So glad you're enjoying the free dropshipping lessons and 1-on-1 calls, Comfortum! That kind of hands-on support is exactly what we love providing. Welcome aboard! – The Zendrop Team
Brilliant platform and great help for anyone interested in drop shipping, Special thanks to Jobeline for taking time to help me with variant product and shipping costs. Thank you. Seriously recommend Zendrop to anyone!!
Appreciate Nyka service support
Nyka will be so happy to hear this! Glad she could take great care of you and make things easy right from the start. Welcome to the Zendrop community, Galiya shop. - The Zendrop Team
So glad to have you with us! We appreciate you taking a moment to leave a rating, and we're always here if you need anything. - The Zendrop Team
It seems like I know how it works so far. However, my order still in review for a while and telling me there must be a replay to an email to confirm a shipping address. I have confirmed the address at Shopify not through email I haven't received an email of a confirmation request by you. This is the email I received and another one for updating a product price. Please let me know.
Hi there, We really appreciate you sticking with that five-star rating even while sorting through a confusing mix-up with the shipping confirmation emails. That kind of back-and-forth over addresses and pricing updates can be a hassle, especially when you've already double-checked things on your end. I have sent an email to provide more information and help you with this. I'm looking forward to hearing from you. –Darlene, Zendrop Customer Experience Team
The customer service was great, when I didn't understand that I was racking up billing for the service that I didn't use, they promptly refunded and were polite and timely with their response. I will definitely use them when I feel more ready!
Really glad our support team got things sorted for you quickly and kindly. That's the standard we aim for every time, so hearing it landed that way means a lot. Whenever you feel ready to pick things back up, we'll be here. - The Zendrop Team
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