All reviews

Rating Breakdown

  • 5
    83% (8,743 ratings)
  • 4
    14% (1,429 ratings)
  • 3
    2% (187 ratings)
  • 2
    0% (47 ratings)
  • 1
    2% (168 ratings)
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5 / 5 Share

March 31, 2025

Exceptional support and explanations by Jacob.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!

5 / 5 Share

March 31, 2025

Polite and fast support.

Store

ÆORMEN

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad to hear that our support team was both polite and fast in assisting you.

5 / 5 Share

March 29, 2025

Excellent Support by Zendrop, Well trained support Team and quick response. Rafaela, Faye support was great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re thrilled to hear that Rafaela and Faye provided you with excellent support. Your kind words mean a lot, and we’re always here to help whenever you need us!

5 / 5 Share

March 28, 2025

Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our team overall. We truly appreciate you!

5 / 5 Share

March 27, 2025

Harvey, excellent job helping me with my fulfillment issues. Thanks for the quick response and staying present until the issue was resolved. Thanks again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're so glad Harvey could help resolve your fulfillment issues quickly and effectively. We'll be sure to pass along your appreciation to him—he'll be thrilled to hear this!

5 / 5 Share

March 26, 2025

Mariane assisted me with my questions and concerns. Her assistance helped me get my store built. She was great! The only complaint I have is Zendrop doesn't communicate through email very well on how to setup as a new person.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so happy to hear that Mariane was able to help you get your store up and running smoothly. We also appreciate your suggestion about improving email communication for new users—your input is invaluable, and we'll definitely look into it to make the onboarding process even better. Thanks again for sharing!

5 / 5 Share

March 26, 2025

I requested product certification and additional information. Khubaib helped me, and within 19 hours, I received the information I needed! That's really fast. He provides really good service. Thank you, my friend!

Store

SPOYN

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear that Khubaib was able to assist you quickly and efficiently. We’ll make sure to pass along your appreciation to him! 😊🙌 Your feedback means a lot, and we’re always here to support you.

5 / 5 Share

March 26, 2025

I've been using Zendrop for 3 months and it's been a real game-changer for my dropshipping business. The app itself is user-friendly and makes product sourcing and order fulfillment so much smoother. But what really sets Zendrop apart is their customer support. I recently had an issue with a order fullfilment, and Jo went above and beyond to help me resolve it quickly and efficiently. Jo was incredibly patient, knowledgeable, and responsive. They took the time to understand my problem and provided clear, helpful solutions. It's rare to find such dedicated and helpful support, and it makes a huge difference in my overall experience with Zendrop. If you're looking for a reliable dropshipping solution with fantastic customer support, I highly recommend Zendrop. And a special shout-out to Jo for being an absolute rockstar!

Store

TRENDS

Using app

7 months

Total reviews

11

Average rating

4.8

Developer Reply

Thank you so much for the fantastic review! We're thrilled to hear that Zendrop has been a game-changer for your business, and we couldn’t be happier that Jo was able to assist you so well. We’ll definitely pass along your kind words to Jo—she’ll be thrilled to know she made such a positive impact. Your recommendation means the world to us!

5 / 5 Share

March 24, 2025

Rafaela was awesome! She helped me quickly and made the process smooth and easy. The app itself has been great so far—I love the wonderful features and how easy it is to use. One suggestion I have is for the 'Find Products' section to include a button or border around items I've already viewed, which would make browsing even more efficient. Overall, I really appreciate the Zendrop team's help and expertise. Thanks for the great support!"

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled Rafaela could help make your experience smooth and easy. We also appreciate your suggestion for the 'Find Products' section—it's a great idea, and we'll definitely keep that in mind for future updates! Your support and feedback mean a lot to us.

5 / 5 Share

March 24, 2025

Zendrop are brilliant! Very helpful when you need instructions or queries and super easy and straight forward to use. I highly recommend them!

Store

Lavuna

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We're thrilled to hear you've had such a great experience with Zendrop. We truly appreciate your recommendation and are always here to support you!

5 / 5 Share

March 20, 2025

They are a Godsend! When all the chatbots and YouTube videos proved worthless, Merj answered my email and rescued me! She was prompt, professional, polite, and thorough. She also saved me time, money, and my reputation. I can’t thank her enough!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you for such a heartwarming review! We're so glad Merj could come to the rescue and provide the support you needed. We'll make sure to pass along your kind words to her—she'll be thrilled to hear this!

5 / 5 Share

March 19, 2025

Krisnalyn was very helpful in helping me resolve my issue...great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad Krisnalyn was able to help resolve your issue. We really appreciate your kind words about our customer service!

5 / 5 Share

March 18, 2025

Eles são super legais e o suporte é nota 1000, obrigado Zendrop, com vocês eu estou zen hahah

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Haha, love that! 😄 Thank you for the awesome feedback! We're here to keep things smooth and stress-free for you!

5 / 5 Share

March 17, 2025

Excellent customer service, always on hand and fast to reply!

Store

ARKALIE

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear our team was quick to respond and always ready to help!

5 / 5 Share

March 17, 2025

I’ve had a fantastic experience with Zendrop, not only because of their great platform but also due to their extraordinary support team. Every time I’ve had a question or needed assistance, their team has been incredibly friendly, professional, and quick to help. They go above and beyond to ensure clarity and provide detailed, helpful responses. It’s rare to find such a high level of customer service, and I truly appreciate the effort they put into making everything smooth for their users. Highly recommend Zendrop to anyone looking for a reliable and well-supported dropshipping solution!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow—thank you so much for the amazing feedback! We're beyond grateful for your kind words and thrilled to hear you've had such a fantastic experience with Zendrop and our support team. Knowing that we’ve made things smoother and more enjoyable for you truly means the world to us. Thanks again for the recommendation!

5 / 5 Share

March 16, 2025

Very helpful and informative! Quick and informative responses!

Store

tidy

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're happy to hear you found the support quick, helpful, and informative!

5 / 5 Share

March 16, 2025

It's convenient and the customer care was very helpful.

Store

PORMA

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the lovely feedback! We're glad you found the platform convenient and our customer care team helpful!

5 / 5 Share

March 13, 2025

Bonne assistance , rapide et efficace !

Store

Mood

Using app

7 days

Total reviews

11

Average rating

4.5

Developer Reply

Thanks a lot for the great feedback! We're glad you had a fast and efficient experience with our support team!

5 / 5 Share

March 12, 2025

The best dropshipping app you can ever find. Huge thanks to its support team, especially Mariane. <3

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled you’re loving the app and support—Mariane will be so happy to hear this!

5 / 5 Share

March 11, 2025

Amazing customer support, good experience with order fulfillment.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer support and order fulfillment. Your satisfaction means a lot to us!