All reviews

Rating Breakdown

  • 5
    66% (746 ratings)
  • 4
    6% (66 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (78 ratings)

Reviews with Text

  • 94% (864)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2026

I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered. Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026. My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.

Using app

About 2 years

Total reviews

20

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and am really glad Shiza could help address your concerns around the new pricing model. Your continued trust in Zendrop over the past three years is something we don’t take lightly. Feedback like this motivates us and reinforces our commitment to providing clear, supportive, and reliable service. If you ever have questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. Thank you again for your support and recommendation!

5 / 5 Share

Jan. 30, 2026

I read many reviews on Trustpilot, some were bad and some were good. So I didn’t know if I really should choose Zendrop. But after subscribing to the Plus Plan using it very intensely I can say that Zendrop is really great. They offer a lot of products for good prices and ship them in under 10 Days, I tried it myself and ordered Sample Products. The support is excellent, really fast answers and competent people. What I also really like is the ability to create your own Thank you cards as well as the Print on demand feature where you can create your own designs very easily. All in all a really great solution for Dropshippers.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such detailed feedback! We truly appreciate you giving Zendrop a chance and are thrilled to hear that your experience with the Plus Plan has been a great one. It’s awesome to know that the product selection, shipping times, customization features, and Print on Demand tools have all met your expectations - and that our support team was able to assist you quickly and effectively. Please know that we’re always here to help you at every step of your journey. We’re excited to continue supporting your success and growth with Zendrop! -Darlene, Zendrop

5 / 5 Share

Jan. 30, 2026

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I just started today and looks like a nice app to star with

Store

My Store

Using app

About 1 hour

Developer Reply

Hi there! Welcome to Zendrop and thank you for choosing Zendrop! We’re glad to hear your first impression has been a positive one. If you need any help as you explore the app, our team is always here to assist you and make sure you have a smooth start. -Darlene, Zendrop

5 / 5 Share

Jan. 29, 2026

I recommend this app, they offer a wide variety of products and it’s super simple to connect to your shopify store. Customer service is friendly and efficient!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alan! Thank you so much for the recommendation! We truly appreciate your kind words and are happy to hear that you’re enjoying our product selection, easy Shopify integration, and friendly support. Please know that we’re always here to assist you whenever you need help - we’re excited to be part of your journey with Zendrop! -Darlene, Zendrop

5 / 5 Share

Jan. 29, 2026

Hola, tengo pocos dias en Zendrop, pero hasta ahora he estado satisfecho con el servicio de atencion al cliente, son atentos y enfocados a solucionar los inconvenientes, de los problemas que hasta ahora he tenido, todos han tenido soluciones.

Store

Yowal

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Walter! Thank you so much for your kind feedback! We’re glad to hear that your experience so far has been a positive one and that our team has been able to address and resolve your concerns. Please know that we’re always here to assist you whenever you need support, and we look forward to continuing to work with you as you grow with Zendrop. -Darlene, Zendrop

5 / 5 Share

Jan. 28, 2026

Since using Zendrop, my business just got easier, a lot of things they take off your mind so you can focus on other things, also, The most helpful support, they really put effort to help and answer inquiries, recommend

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback! We’re glad Zendrop has made things easier for you and that our support team could help. We appreciate the recommendation and wish you continued success! Shiza, Zendrop

5 / 5 Share

Jan. 28, 2026

I initially used Zendrop to start my ecommerce journey, and once things started going well, they gave me access to a private agent and better product pricing. They're quick to respond to any issues and their customer service is outstanding. My respect to Zendrop.

Store

Lutexa

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We’re thrilled to hear Zendrop has been helpful in your journey. Your success is exactly why we do what we do. Wishing you continued growth and success with your business! Shiza, Zendrop

5 / 5 Share

Jan. 27, 2026

This is one of the best programs I've dealt with, especially their support team, which is always active, and the help and courses they offer are endless.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your honest feedback! We’re thrilled to hear that you’re enjoying the program and finding value in both our support team and educational resources. Our goal is to provide consistent support and long-term value, and feedback like yours motivates us to keep improving. Shiza, Zendrop.

5 / 5 Share

Jan. 27, 2026

Zendrop has impressed me with their fast response times, great customer service, and solid product selection. A reliable and professional supplier.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your support and for taking the time to share your experience. We’re always working to improve our services and provide the best possible support to our users. If you ever need assistance, our team is always here to help. Shiza, Zendrop

5 / 5 Share

Jan. 27, 2026

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We appreciate your support and are glad to hear you’re having a great experience with our team. Shiza, Zendrop.

5 / 5 Share

Jan. 27, 2026

Initially was skeptical if Zendrop was able to handle big merchants, we ended up switching to Zendrop because we needed a partner we could trust after multiple bad experiences with other private agents. I'm really happy we made the switch as Zendrop has gone above and beyond for us as a client, we're excited to continue building and scaling alongside Zendrop.

Store

Serene

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, thank you so much for sharing your experience! We completely understand the need for a reliable partner, and we’re thrilled that Zendrop has been able to meet your expectations. We’re excited to continue supporting you as you grow and scale, and we’re always here whenever you need assistance. -Darlene, Zendrop

5 / 5 Share

Jan. 23, 2026

Excellent customer service! Even though I had a billing concern during setup, their team handled it quickly and professionally and provided a solution I was satisfied with. Very beginner-friendly app with great support. I’m still in the setup phase, but the Zendrop team was responsive and helpful when I needed assistance. Highly Recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We’re glad to hear our team was able to assist you and appreciate your recommendation. Wishing you continued success as you move forward. Shiza, Zendrop

5 / 5 Share

Jan. 23, 2026

Juan and Nyka have been super helpful and very happy as usual with Juan and Nyka, they are great. Thank you Zendrop. Really appreciate the time and effort put in with prompt replies and easy to follow answers. Thank you and look forwards to the year

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re happy to hear Juan and Nyka were helpful and appreciate your support. Wishing you continued success in the year ahead. Shiza, Zendrop

5 / 5 Share

Jan. 23, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We truly appreciate your support and kind feedback. We’re always here to assist you whenever you need us and we look forward to continuing this journey with you. Shiza| Zendrop

5 / 5 Share

Jan. 22, 2026

great customer service! very helpful reps and quick response time

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael! Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that our team was able to assist you promptly. We’re always here whenever you need support, so don’t hesitate to reach out. Warm regards, Darlene

5 / 5 Share

Jan. 22, 2026

Store

Lexlery

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We truly appreciate your feedback. Our team is always happy to help, wish you continued success. Shiza| Zendrop

5 / 5 Share

Jan. 22, 2026

So far, they have answered every question, supported all the time promptly and have been very helpful with all possible topics. It's not been long since we started using Zendrop, but so far they seem quite promising and we are feeling quite confident in using it further. Special thanks go to Nina for her thorough explanations and guidance! Lindanex will continue to grow and Zendrop is going to be a big part of it! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We really appreciate your feedback and are thrilled to hear that your experience with Zendrop has been positive so far. We’re always here to support you and your team, and we look forward to being part of your store (Lindanex’s) continued growth. Nina and the rest of our team are always happy to help! Shiza| Zendrop

5 / 5 Share

Jan. 22, 2026

Zendrop is just great. Friendly and easy to work with, but also limitless when you find out how everything works. The support team is great. Easy chat modus, and they are willing to help you as much as you need.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your honest feedback! We are glad you had a great experience with Zendrop. Wishing you continued success and all the best moving forward!

5 / 5 Share

Jan. 21, 2026

The team support is excellent, they answer immediately, clearly, if something is missing they will answer you again until every detail has been considered. They answer you with respect, with a happy mood and you do not find this implicaton everywhere, Zendrop makes the difference. My experience has been amazing and I really do recommend using the app, do not hesitate at all!!!

Store

DOVARA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re always here to support you whenever you need us.