All reviews

Rating Breakdown

  • 5
    70% (796 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (86 ratings)

Reviews with Text

  • 94% (924)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2024

Helpful and assisted quite quickly

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2025

We needed to sort out a promotional delivery, and Zendrop support stayed with the issue until it was resolved. We greatly appreciated it.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Great support, still finding our way around the app but so far so good! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2024

the fulfillment process, refunds, and support are amazing.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2024

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free. The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed. Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose. One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience. Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 10, 2024

Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Excellent customer support, very friendly , very organized structure of the app

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

brilliant customer service and wonderful fulfilment app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

They are really helpfull and bring you with the right resolution on time! So far the best Customer Service I have received as she took over my problem and helped without hesitation. Such a great service, thank you!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Thank you to the team. Great experience!!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2024

Nice app and Great people. Cyril was extremely helpful in solving my account related issues: some features not showing up in the store. She was patient, and stayed online till the issue was solved!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2024

Zendrop Customer Service is Excellent.

Store

Myacra

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2024

The customer service is at the top of their game. I received clarity on order fulfillment even if I had a lot of questions, Cyril calmly elaborated the process and made it quite clear to me.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2024

The support is absolutely quick and efficient. If the AI can’t help the tech support will.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Great app for your online store!! love it and the support team is awesome, im still waitng for some news but all the team has been really supportive and they want to solve my problem ASAP as me.

Store

Stellar

Using app

3 months

Total reviews

10

Average rating

4.9

5 / 5 Share

July 3, 2024

Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up. Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.

Using app

12 days

Total reviews

1

Average rating

5.0