Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.5
feedback
829
chart
#158
All reviews
Review RSS Feed
Dec. 29, 2023
I'm a beginner drop shipper and just started using Zendrop. My experience has been great so far; the platform is straightforward to navigate and has many useful features. I had some issues with my subscription plan, but their Customer Service is top-notch. Karrie assisted me and I appreciated the help!
Dec. 28, 2023
Jobelle (customer support) always gets straight to the point & fixes the problem. Good Customer Support
Jan. 29, 2024
Great App, Had some issues but Austin did a great job of helping me solve the issues.
Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.
Dec. 21, 2023
Awesome customer support! It is easy to reach a real person quickly through the online chat. The person I reached was able to quickly resolve my issues and answer my questions.
Dec. 8, 2023
Väldigt duktiga och bra att skriva med om det blir några konstigheter och dem har väldigt bra och har en hög standard alla Sample Orders som jag beställt har varit super bra och jag och mina kunder är alltid nöjda. Smidig UI på hemsidan lätt att hitta till vad man vill och helt underbar och snabb support värt att ha PRO planen om man tror på sin idé och att det kommer betala sig.
Dec. 5, 2023
Being new to both Shopify and Zendrop processes, I had some dropshipping questions which I needed answers too quickly. Jinky was of great assistance to myself on-line and answered everything in quick fashion which was being asked of her. This was greatly appreciated. When you are chasing answers that impacts customer orders, receiving the right information is critical. A big thank you for pointing me in the right direction! Overall, a very satisfied owner!
Dec. 2, 2023
I'm working today on a Saturday and I messaged Zendrop for help with connecting my second store under my Plus Plan. They got back to me within like 15 mins which was surprising lol.... but surprising in a good way! Instantly got my second store connected (after I changed the email address). They won't charge you for every new store you start and from what I can tell are VERY helpful. Highly recommend :)
Nov. 27, 2023
I'm new to the DS/Ecommerce world and have had a lot of questions since I started. The CSR's with Zendrop have been very helpful. I highly recommend using Zendrop, it's an easy fulfillment process.
Nov. 25, 2023
They have an outstanding customer service. Everytime I come across an issue they always are very responsive and solve it very quickly. Completely recommend it!
Nov. 15, 2023
Responds swiftly to questions/problems and is very understanding. Great customer service will do business again.
Nov. 14, 2023
Customer Service was Prompt to answer my questions. Was stuck trying to connect the app to my store Customer service guide me through it. QUICK Thank you Kelly!
Nov. 7, 2023
I am new to Zendrop and was having trouble with using a discount code. I first used the AI tool, but that wasn't able to help me with the specific problem I was having. Immediately I was connected with the customer support team which took me by surprise (it was past 11:00 pm EST time). It took all of 30 seconds for Theresa to research my issue and resolve it. This was my first interaction with the team and I am blown away by the service. I think they will definitely be my first "go-to" company for my dropshipping needs. My best guess is that they will probably be the only one I need!