Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,194
chart
#63
All reviews
Rating Breakdown
May 6, 2024
Don't get fooled by their advertisement. It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders. the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number. They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually! Your customers will not be happy at all!
Thank you for sharing your review. We have reached out to you via email to assist you with this.
May 3, 2024
my alliexpress importer doesnt work
Thanks for sharing your review. We have reached out to you via email to assist you with this. Excited to get this to a resolution.
April 23, 2024
I am unable to connect my shopify account and ive reached out for help, my subscription has expired and its a total mess. Please help me, I work 2 jobs and am doing this to quit both of them and help my family.
Store
My Store
Using app
26 days
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
April 20, 2024
Issue with integrating app to shopify, I am certain its shopify causing this issue however Zendrop cannot assists to fix this issue as they are saying its shopify who is at fault, but shopify is blaming Zendrop, wasted over 8hr dealing with this issue and still not resolved
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
April 17, 2024
Odar problems
Store
My Store
Using app
About 2 months
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
April 15, 2024
I AM NOT FINDING ANY PRODUCTS WITH GOOD NUMBERS
Thanks for sharing your review. We have reached out to you via email to assist you.
April 3, 2024
not recommended
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
March 30, 2024
Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able to find said products on aliexpress once I have imported products from zendrop to my shopify store. THERE IS ABSOUTELY NO WAY TO FIND YOUR PRODUCTS FROM ZENDROP ON ALIEXPRESS WITHOUT SEARCHING FOR THE PRODUCTS YOUR SELF ON ALIEXPRESS, WASTE OF TIME FULL OF HASSLE STAY AWAY FROM THIS APP.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
March 29, 2024
Never Ever Again! My journey with Zendrop, filled with anticipation for a business boost, morphed into a narrative speckled with delays and financial drains: - Delivery Delays: A staggering 95% of my customer orders arrived at least two weeks late, shaking the foundations of customer trust and satisfaction I had worked hard to build. - Financial Loss: The delay epidemic resulted in a domino effect of refunds, culminating in a $2800 loss in one week, a significant hit to my operational budget. - Customer Support: The mantra "it's out of our control" became a recurring theme in communications with Zendrop's support team, echoing over 100 times without offering solid solutions or assurances. - Operational Inefficiencies: These issues bring to light critical questions about what Zendrop genuinely controls if quality, delivery times, and process management seem beyond their grasp. This experience underscores a need for reliability and control in the dropshipping arena—qualities that are non-negotiable for any business aiming to thrive.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this .
March 28, 2024
Completely useless app as they charge huge rate and there is no much margin so I would not recommend this app at all
Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to get this to a resolution.
March 14, 2024
I am so confused and would not want anyone to experience what I am going through. I contacted support and I still do not understand why this has to be so difficult. So far, I keep spending money, $49, $39 and I received an email to purchase PLUS at $197 for 12 months. Why would I want someone to go through this?
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
March 12, 2024
Cant see what products you provide or product prices without paying.
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Feb. 28, 2024
Absolutely terrible!!! They keep trying to charge me 368$!!! For nothing! I am livid!
Thank you for sharing your feedback. On this we have reached out to you via email and will be happy to get this to a resolution!
Feb. 26, 2024
He pagado un pro para una página pre construida hace una semana y no me allegado nada,así que no estoy muy contenta.Luego recibo un correo eletronico diciendo , hemos visto que a rebajado tu plan.
Thank you for sharing your feedback. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution!
Feb. 25, 2024
If i could make 0 l would, the app is terrible, you are writing that it ships to many countries in fact i added some produczs to my store and tested if it sends to my location or not, and it did not, i tried Germany, i tried USA and i tried Georgia, non of them is working so if you are not sending in the main countris of the world than what the point lf the app? Thanks that did not bought premium, i am not recommending this app if you want to start droppshiping
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Feb. 9, 2024
Didn't get 1 sale out of 1000 visitors in 5 days
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Feb. 6, 2024
Unfortunately I just cancel my subscription because the Zendrop return and refunds don't understood my situation. And Ellah Cajayon decided to not refund me. If you have some problems Zendrop will not give the support you need. I recommend choose another drop shipping website.
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Jan. 18, 2024
Disappointed that i have to pay and subscribe to a plan first in order to get a quote of an item that im currently doing 50-100units a day. I have no problem paying for subscription, just trying to see if this fulfillment is worth the pay and switching over from different suppliers. I would NOT recommend it for an advance dropshipper if you are seeking alternatives.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution.
Jan. 16, 2024
At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution
Jan. 16, 2024
Great service, helped me a lot
Hi there, It seems like you left a one-star review but wrote down good reviews. Happy to assist you in revision of this review.