Zendrop: AI Dropshipping & POD
All reviews
So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise. It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images. Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great! Update: Got my first order but it took about a week for it to get processed and shipped out. Customer service was very helpful. They went out of their way to update me on my order status and answered all my questions, and now it has been officially shipped. One star off for the processing time taking so long but one star back on for their support team's excellent service.
Thank you for the detailed feedback! We appreciate your insights and understand your concerns about product variations, pricing, and customization options. We’re always working to improve, and your suggestions are valuable. Glad to hear your overall experience has been great, and we’ll continue striving to make it even better!
Thanks to Mariane
Thank you for acknowledging Mariane! We’re glad she was able to help you.
Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.
We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!
Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.
Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.
The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.
i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely
The staff is very patient and explains each step thoroughly.
I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.
Great team - customer service is always good to have available and each time ive needed them they have been there. Will continue to use.
Good customer service, good prices. Stock keeping can be better. Long shipping
Very active live chat. They help you with everything and react within a minute. They stay till the problem is solved!
Customer service is good, Shipping is quicker, they have access to Ail express which I liked. But still hard to transfer.
I like very much the quick availability of support to solve my issues and answer any questions I may have.
Great service. Very responsive and informative support team.
Very good service just the shipping is little bit expesive
Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful. Fast friendly customer service too
Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.