All reviews

Rating Breakdown

  • 5
    85% (1,307 ratings)
  • 4
    10% (148 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (79 ratings)
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4 / 5 Share

Aug. 30, 2024

Quick reply and easy chatbot help.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you have a positive experience with us.

4 / 5 Share

Aug. 23, 2024

Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.

Store

Suprano

Using app

3 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

Store

My Store

Using app

6 days

4 / 5 Share

Aug. 19, 2024

They have a great Support Team! And a lot of cool items! Thanks Zendrop

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 13, 2024

Satisfied with the Customer service

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Using app

About 1 month

Total reviews

3

Average rating

4.3

4 / 5 Share

Aug. 7, 2024

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 5, 2024

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy. The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues. Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 3, 2024

I think zendrop is extremely good, simple layout, easy to navigate, great shipping times for dropshipping and amazing fast-responsive customer support. The only negative thing is that some products are way too expensive, which doesn’t allow for good profit margins and therefore makes it almost impossible to be profitable with paid ads.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 3, 2024

I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.

Store

My Store

Using app

About 1 hour

4 / 5 Share

July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

July 26, 2024

This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2024

Also was ich sagen kann ist, es ist easy und man findet wirklich alle möglichen Produkte. Man kann sich von einer kI helfen lassen, finde ich mega, hat mir so gut geholfen. Man kann Musterbestellungen im Portal selbst tätigen. Der Support ist grandios, natürlich schreibt man zuerst mit einem Bot, wenn man dann aber nach einem Mitarbeiter fragt, meldet sich ziemlich schnell eine/r in einem live-chat. Wenn ich meckern dürfte, auf hohem Niveau, dann würde ich sagen meiner Meinung nach dürften die Beschreibungen der Produkte etwas ausführlicher sein, aber für mich könnten die eben nie ausführlich genug sein. Wenn man eben Fragen zu dem Produkt hat, hat man die Möglichkeit per Chat alles mögliche zu fragen! Ich stehe noch am Anfang und muss sagen, nützlich und easy! gefällt mir :)

Store

My Store

Using app

23 days

4 / 5 Share

July 24, 2024

The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

July 24, 2024

Revised from 2 stars to 4 after a great customer service experience. They reached out and, though my problem was not really resolved (yet) they acknowledged my complaint and at least made me feel like someone was listening!

Using app

12 days

Total reviews

1

Average rating

2.0

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

4 / 5 Share

July 18, 2024

It has really broad variety of setting to maximise performance

Store

KaTreat

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2024

I have been using this app for about 4 months now and I am happy with the products available. The biggest complaint from my customers is that the items arrive in very damaged packaging and in some cases items are missing in the packages. Zendrop staff is amazing in working with you to address concerns and has helped me through complaints. However, I do wish there was more QC on packages and items that are being sent to the customers. All in all a good experience but would love to see more effort in QC and packaging.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 17, 2024

seems like a great app, I have just had a few complications with orders not showing up though, from what I hear, that seems to be just a me problem though

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Store

Myfayth

Using app

About 23 hours

Total reviews

1

Average rating

4.0