All reviews

Rating Breakdown

  • 5
    70% (796 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (86 ratings)

Reviews with Text

  • 94% (924)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2024

The ability of Zendrop employees to understand complex customer needs and provide tailor-made solutions is remarkable. Thank you very much Zendrop.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I love your service and the customer support is very helpful and fast.

Store

Freedom

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Juan was very helpful and courteous. He answered all my questions and gave me the best advice for my account. Great customer service and there wasn't a long wait which was awesome!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

I rarely put reviews for anyone unless they did an exceptional job. Zendrop is one of them as they are super reliable and able to provide live 24/7 support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Had an issue with a return/refund/reshipping of an order. I first spoke to a "bot" and within 15 minutes on a Sunday morning I was contacted by a live representative who guided me through the entire process by simply providing them shipping information. I look forward to doing more business with this company. Thank you Karrie (customer service rep).

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Joanna was extremely helpful helping me sort out account issues. Zendrop is very responsive and prompt.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Janelle works very hard making sure all of us zendroppers are shopifyers with all the information we need to achieve our goals when we need that customer service which is 2nd to none. University all in itself. TY

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Zendrop! What can I say. The website is reasonably simple to use and navigate. Customization can be tricky unless you go through all the training videos. HOWEVER the customer service via chat is one of the best i have experienced. I recently opened a Shopify store and had the need to contact Zendrop 3 times. Every single time the customer service representatives were patient and understanding and most importantly resolved my issues quickly. I never waited more than a minute to get redirected from the BOT to the Live person. I highly recommend Zendrop for its products and its amazing customer service. Thank You.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I've been using Zendrop for my online store for a few months now, and it's been really helpful. It works really well with my Shopify store, making everything easier for me. What I really like about Zendrop is how helpful their team is. Whenever I had a question or a problem, they were always there to help me out. I can really recommend Zendrop for any Dropshipping business

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Zendrop makes importing products to your shopify store super easy. As with any application there is a short learning curve. I look forward to many years with Zendrop and their great catalog of digital products.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Very quick and friendly support - thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Great platform, easy to work with, free to use, competitive pricing and highly recommended by Adrian Morrison.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Molly delivered exceptional technical support for Zendrop, displaying impressive knowledge, friendliness, and professionalism.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Always great support and help

Store

Volego

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

My first experience with Zendrop Customer Service was on point. I had made a mistake, and they fixed my issue within minutes. The quality of customer service a company provides speaks volumes to the quality of the company. Bravo!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Mariane was exceptional!! She responded quickly and answered all my questions. Very Satisfied!!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

I have using Zendrop for a few months and have had nothing but a great experience with them. The support staff is amazing and the products are awesome. I started watching the academy videos and have implemented a lot of what they teach which for a beginner its very helpful to keep you motivated to keep going.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Had a problem with my billing and the support staff were quick to fix it and very professional about it. It was a pleasure chatting with the young Lady that helped me.

Using app

12 months

Total reviews

1

Average rating

5.0