All reviews

Rating Breakdown

  • 5
    70% (796 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (86 ratings)

Reviews with Text

  • 94% (924)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2023

I am new to Zendrop and was having trouble with using a discount code. I first used the AI tool, but that wasn't able to help me with the specific problem I was having. Immediately I was connected with the customer support team which took me by surprise (it was past 11:00 pm EST time). It took all of 30 seconds for Theresa to research my issue and resolve it. This was my first interaction with the team and I am blown away by the service. I think they will definitely be my first "go-to" company for my dropshipping needs. My best guess is that they will probably be the only one I need!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I am so pleased with the excellent customer service I have received from Zendrop and Kelley S. Every email has been responded to, issues solved or questions answered in such a timely manner. I feel secure as to being able to answer all my customers questions in A+ time with her assistance. Thanks Kelley for always keeping me updated everystep of the way. Glad I chose Zendrop- Dropshipping for my store. Kim W.

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 6, 2023

simple solid , easy to use website

Store

Vuild

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Support team is a amazing!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

Zendrop is a great drop ship supplier the platform is very simple and customer service is fast and reliable they have a bot that will guide you through any questions you have, as well as chatting directly with a human. They also have a no questions ask refund policy.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 4, 2023

Karrie from Customer service was amazing in helping me resolve my issue with my store. I am highly impressed with this company and I look forward to working with them more!

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 3, 2023

A+ service, flexible and solid customer support. Highly impressed & recommend

Using app

11 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 3, 2023

Store

Meraya

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I am really happy with the customer support; they solved my issue from the first time

Store

Azoroh

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

i recommend to everyone. very helpful support

Store

Poshio

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The Customer Service from Zendrop is second to none. I had issues with a different selling platform and their customer service was some of the worst I have seen. Then Zendrop helped me figure out a solution and confirms my commitment to Zendrop for my Dropshipping & POD.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2023

Fantastic service-I've been using Zendrop for my entire dropshipping journey and it's been seamless and really responsive. I highly highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Great customer support & services

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 28, 2023

they are very helpfull, they have very good support 24/7 and they answer very fast

Store

XmasHab

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

very good customer service specially from Ian

Using app

3 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 22, 2023

Good and fast customer service from Jemima

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Lovely, and fast

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I would greatly recommend this app because its support team is so friendly and quick to respond.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Great staff, I was having a problem, and they helped me in just 1 day, now I can do everything I need!

Store

My Store

Using app

9 days