All reviews

Rating Breakdown

  • 5
    83% (8,368 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (128 ratings)
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5 / 5 Share

July 24, 2024

I had an issue with my subscription, and the support team responded very quickly—within two to three minutes—through the help bubble at the bottom right corner of the page. They resolved the problem just as fast, within 10 minutes, during which they collected some additional information about my issue.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I'm just getting my Shopify Store set up and had a questions about linking products i already had on my store to Zendrop for them to start fulfilling my orders for me. Customer Service answered all my questions and i feel like i have better clarity now and will definitely reach out again.

Using app

1 day

Total reviews

16

Average rating

4.9

5 / 5 Share

July 24, 2024

I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

very good service

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Fantastic for beginners in ecommerce!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

great comminacition and solution..thanks

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

They have a very kind and helpful support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing customer service and quick response time. Awesome product selection as well. I highly recommend it

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

an was amazing. The team is always quick and eager to help. Well done!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 23, 2024

The training courses that come along with using there service has been so helpful and I love the quantity of items they make available

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 23, 2024

I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Jemima from support was polite, patient and understanding. She took the time to be sure of what I was asking and then promptly set about finding me a resolution. Thank you Jemima. Rob

Using app

7 days

Total reviews

11

Average rating

4.5

5 / 5 Share

July 23, 2024

Best customer service! Keep it up!

Store

My Store

Using app

13 days

5 / 5 Share

July 23, 2024

I just want to say how please I am with Zendrop's service, I have a store and I had an order on my store, and I reach out to know the update on the order shipment, and I spoke to Mariane, and I must say, it was the most Kindest conversation I have had on a website in a long time. I am soooo thankful that I am working with Zendrop and it was such a honour for me to talk to Mariane.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

mariane is the best

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Great for beginners like me, Jemima was super quick to help solve the issue i was facing. Thank you Zendrop Prefer Zendrop over CJDropshipping

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Great customer support!

Using app

14 days

Total reviews

1

Average rating

5.0