All reviews

Rating Breakdown

  • 5
    82% (7,959 ratings)
  • 4
    14% (1,374 ratings)
  • 3
    2% (176 ratings)
  • 2
    0% (39 ratings)
  • 1
    1% (109 ratings)
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4 / 5 Share

July 12, 2024

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 12, 2024

A aplicação é boa, só houve um problema em transferir produtos do ali express para a zen drop mas de resto está tudo bem

Store

My Store

Using app

6 days

4 / 5 Share

July 10, 2024

Courteous communication and excellent service

Store

My Store

Using app

1 day

4 / 5 Share

July 9, 2024

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

July 9, 2024

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Using app

1 day

Total reviews

2

Average rating

4.5

4 / 5 Share

July 8, 2024

I just started navigating through ZenDrop. The UI is super clean and I love the range of products. Hope to use the Ali Baba importer extension soon. Besides, the customer support team is top notch , super responsive and quite helpful.

Store

Huxey

Using app

About 12 hours

Total reviews

4

Average rating

4.8

4 / 5 Share

July 7, 2024

I would because it help buyers see your product

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

July 5, 2024

aun lo estoy probando de momento va genial

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 4, 2024

Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!

Using app

About 1 month

Total reviews

3

Average rating

3.3

4 / 5 Share

July 4, 2024

I saw you could add 1 million products but now with a monthly limit of 1 thousand after a thresh hold!What else I'm looking for in an app is to be able to drop ship from any were to any where! and an easier way to drop-ship exclusively high ticket products

Using app

10 days

Total reviews

7

Average rating

4.3

4 / 5 Share

July 3, 2024

Great customer service the only issue I would say is the shipping time for deferent product some product may take 5 day to get delivery since the other one may take 20 day

Using app

3 months

Total reviews

3

Average rating

4.3

4 / 5 Share

July 3, 2024

however i am new to zendrop but i found the support team excellent

Using app

10 days

Total reviews

5

Average rating

4.8

4 / 5 Share

July 3, 2024

Customer service is top notch! The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store. Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link. With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2024

Es muy fácil de usar

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 28, 2024

Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.

Store

Lavida

Using app

--

Total reviews

4

Average rating

4.5

4 / 5 Share

June 27, 2024

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

Store

My Store

Using app

3 days

4 / 5 Share

June 25, 2024

Great

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

i would recommend zendrop. customer assistance was very helpful!

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

So far it's a great app and customer support is great. As I'm on the starter plan, I slowly start to feel limited but not there yet. Don't now yet what feature(s) could benefit me in an upgrade plan but I will eventually know I guess.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

Good customer service very helpful

Store

My Store

Using app

4 days