Zendrop: AI Dropshipping & POD
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Looks good so far
Thanks for the kind words! Excited to have you just getting started with Zendrop. - The Zendrop Team
Very good customer service!
So glad to hear our customer service hit the mark for you! That's exactly what we aim for, and your kind words mean a lot to the team. We're happy to have you with us! - The Zendrop Team
Zendrop is a great app to use and is very user-friendly. The platform is easy to navigate, making product sourcing simple and efficient. What stands out the most is their excellent customer support team. They are highly responsive, knowledgeable, and provide quick resolutions whenever assistance is needed. Overall, Zendrop has been a reliable and valuable tool for managing my business, and I would highly recommend it to anyone looking for a seamless dropshipping experience.
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've found Zendrop easy to use and that our support team has been able to provide the assistance you need. Your feedback means a lot to us, and we're grateful to be a part of your business journey. We look forward to continuing to support your success!
Updated review: Now that I've spent some time on Zendrop and interacting with the support staff, I'm very happy and impressed with the support given. They knowledgeable and always more than happy to help. Due to being in the UK, I'm limited to just the products via Zendrop fulfilment, but have managed to find quite a few products that meet my requirements for my store. Darlene has been particularly helpful, walking me through how to do various things on Zendrop and shopify, as well as how to order samples. ------ Original review: The Zendrop app installs easily and creates an account seamlessly, but be careful when adding some trending items it automatically published them to my shopify without notification and I wasn't ready for them to be published (you can't even see what the products are when adding them). It's also not possible to order samples without being on a paid tier. As someone who's starting out I'm not even sure I want to pay for Zendrop yet if I can't find products I want and not being able to get samples is a hindrance to that.
Hi there, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
A great experience with Zendrop
Great experiences are the whole point, so this is lovely to read. Appreciate you taking a moment to share it, Cosy Home, and we hope things keep going well over there. - The Zendrop Team
I've had a great experience with Zendrop so far. The platform has been easy to use, and the support team has been extremely helpful whenever I've had questions. I especially want to recognize Mariane for her outstanding customer service. She took the time to confirm product information with her team, followed up with me promptly, and made sure I had a clear answer regarding my HydroCat Grass Kit product variants. Her communication was professional, friendly, and thorough throughout the entire process. It's refreshing to work with a support team that genuinely cares about helping merchants succeed. Thank you, Mariane, and the Zendrop team!
Thank you for sharing this wonderful experience! We're so glad Mariane went above and beyond to confirm product information and ensure you had the clarity you needed that's exactly the level of care we strive for. Your kind words will be passed along to her, and we're excited to continue supporting Livvy Pets on your dropshipping journey! -Zendrop Team
bueno mi experiencia fue buena al final me solucionaron el problema aunque estuve algo nervioso al ver que no se encontraba una solución pero no si la encontraron y hoy estoy muy satisfecho con esta aplicación de zendrop gracias
Nos alegra muchísimo saber que al final se resolvió todo. Entendemos los nervios mientras se buscaba una solución, así que gracias por la paciencia y por las cinco estrellas. Un gusto tenerte con nosotros. - The Zendrop Team
Buena atención, rápida y personalizada
Hola Juan, gracias por tomarte el tiempo para compartir tus comentarios. Lamento que estés teniendo problemas con la importación y me he puesto en contacto contigo personalmente por correo electrónico para entender qué sucedió y ver cómo podemos solucionarlo. Nos tomamos esto muy en serio y nos encantaría tener la oportunidad de resolverlo. — Darlene, Experiencia del Cliente de Zendrop
Estoy impresionado con la eficacia y fluidez con la que mi primer cliente pudo realizar su compra. Pido a Dios para que sean muchas más en el futuro inmediato. Dios bendiga a www.thamboo.us
Qué alegría leer esto. Nos encanta saber que la primera compra de tu cliente fue tan fluida. Te deseamos mucho éxito con www.thamboo.us. - The Zendrop Team
really great support
Really great support is exactly what we aim for, so this genuinely made us smile! Happy to have you with us at Zendrop. - The Zendrop Team
Awesome support team that really helped me get a grasp on my first store!!
This put a smile on our faces, thank you. Happy to have you as part of Zendrop. - The Zendrop Team
Zendrop is generally understood to be the prefered App for the Dropshippng Business. I have come to appreciate how Zendrop makes it easy to navigate through the App and how the Zendrop Assistant has made it easy for me to learn and understand the way this business is run. I am excited by the experience I am getting and I believe my Customers will benefit with the Best products and Faster Deliveries. I am looking forward to a great Customer Satisfaction.
Hearing that the Zendrop Assistant has made learning the ropes easier is exactly what we aim for! The excitement you're feeling right now is just the beginning, and we love being part of your journey. We're rooting for you and your customers to have a fantastic experience together. - The Zendrop Team
Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. and they have a good customer service?
What a joy it is to read this! Automated fulfillment saving you time while your customers get faster shipping is exactly the kind of win we love to hear about. And yes, the support team is always here for you too. So glad Zendrop has been a game-changer for your shop! - The Zendrop Team
por el momento va despacio si es mejor
Nos alegra que vayas viendo mejoras en tu experiencia con Zendrop! Sabemos que al principio puede sentirse lento, pero lo importante es que las cosas van avanzando. Gracias por darnos una oportunidad y por compartir tu opinion. - The Zendrop Team
So excited. Did not expect to make a sale so quickly!
A sale that fast is worth celebrating! Congratulations on getting the first one in the door, PatinaTeese. Excited to see where it goes from here. - The Zendrop Team
Tessa from Zendrop is amazing with customer service! This stuff can be confusing at 1st, but Tessa has been very helpful!
Tessa is truly one of a kind, and hearing that she made a confusing process feel manageable means so much to us! We're glad she's been by your side through the learning curve. Thanks for taking the time to share this. - The Zendrop Team
I'm cautiously excited as order not fulfilled yet. A bit of trial and error from my side. Still learning so this is a major milestone for me. I trust Zendrop will have my back on this one.
Congrats on hitting that milestone, it really is worth celebrating. Trial and error is just part of the learning curve, and it sounds like you're getting the hang of it. Our support team is around whenever you want a second pair of eyes on something. - The Zendrop Team
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