Zendrop: AI Dropshipping & POD
All reviews
Customer Service was Prompt to answer my questions. Was stuck trying to connect the app to my store Customer service guide me through it. QUICK Thank you Kelly!
Zendrop has a comfortable range of products, but the interface is terrible. Who designs an interface where you cannot bulk import to your store. Selecting each product individually and publishing is horrendous. Support has been great though.
Thank you for sharing your feedback with us. On this, we have reached out to you via email to get more of your feedback about this. Excited to get this to a resolution!
I am new to Zendrop and was having trouble with using a discount code. I first used the AI tool, but that wasn't able to help me with the specific problem I was having. Immediately I was connected with the customer support team which took me by surprise (it was past 11:00 pm EST time). It took all of 30 seconds for Theresa to research my issue and resolve it. This was my first interaction with the team and I am blown away by the service. I think they will definitely be my first "go-to" company for my dropshipping needs. My best guess is that they will probably be the only one I need!
I am so pleased with the excellent customer service I have received from Zendrop and Kelley S. Every email has been responded to, issues solved or questions answered in such a timely manner. I feel secure as to being able to answer all my customers questions in A+ time with her assistance. Thanks Kelley for always keeping me updated everystep of the way. Glad I chose Zendrop- Dropshipping for my store. Kim W.
simple solid , easy to use website
Although I haven't yet started using Zendrop to its full potential, so far I'm very satisfied. So many videos to walk you through how to things, and the support I received from Darlene was great, friendly, and speedy!
Zendrop is a great drop ship supplier the platform is very simple and customer service is fast and reliable they have a bot that will guide you through any questions you have, as well as chatting directly with a human. They also have a no questions ask refund policy.
Karrie from Customer service was amazing in helping me resolve my issue with my store. I am highly impressed with this company and I look forward to working with them more!
A+ service, flexible and solid customer support. Highly impressed & recommend
I am really happy with the customer support; they solved my issue from the first time
Very easy wesbite to navigate. Lots of selection of things to choose from. Shipping in less than 2 weeks. Very helpful customer service. Negatives are that they dont have a phone number to call to reach a live person, just chat. And I think they should develop an app. The orders page could be a little more detailed too. Thanks
i recommend to everyone. very helpful support
The Customer Service from Zendrop is second to none. I had issues with a different selling platform and their customer service was some of the worst I have seen. Then Zendrop helped me figure out a solution and confirms my commitment to Zendrop for my Dropshipping & POD.
Fantastic service-I've been using Zendrop for my entire dropshipping journey and it's been seamless and really responsive. I highly highly recommend!
Great customer support & services
they are very helpfull, they have very good support 24/7 and they answer very fast
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