Zendrop: AI Dropshipping & POD

Customer Service was Prompt to answer my questions. Was stuck trying to connect the app to my store Customer service guide me through it. QUICK Thank you Kelly!

great!!!!

I am new to Zendrop and was having trouble with using a discount code. I first used the AI tool, but that wasn't able to help me with the specific problem I was having. Immediately I was connected with the customer support team which took me by surprise (it was past 11:00 pm EST time). It took all of 30 seconds for Theresa to research my issue and resolve it. This was my first interaction with the team and I am blown away by the service. I think they will definitely be my first "go-to" company for my dropshipping needs. My best guess is that they will probably be the only one I need!

I am so pleased with the excellent customer service I have received from Zendrop and Kelley S. Every email has been responded to, issues solved or questions answered in such a timely manner. I feel secure as to being able to answer all my customers questions in A+ time with her assistance. Thanks Kelley for always keeping me updated everystep of the way. Glad I chose Zendrop- Dropshipping for my store. Kim W.

simple solid , easy to use website

Karrie from Customer service was amazing in helping me resolve my issue with my store. I am highly impressed with this company and I look forward to working with them more!

A+ service, flexible and solid customer support. Highly impressed & recommend

I am really happy with the customer support; they solved my issue from the first time

i recommend to everyone. very helpful support

The Customer Service from Zendrop is second to none. I had issues with a different selling platform and their customer service was some of the worst I have seen. Then Zendrop helped me figure out a solution and confirms my commitment to Zendrop for my Dropshipping & POD.

Fantastic service-I've been using Zendrop for my entire dropshipping journey and it's been seamless and really responsive. I highly highly recommend!

very good customer service specially from Ian

Good and fast customer service from Jemima

Lovely, and fast

Update 12/4: I got reached out to from Austin with a resolution. I got the battery replaced and they gave me support to make sure from now on I would be good from now. Im leaving the part on the bottom to show that they do work hard to make sure their client base is taken cared of, i was so impressed i decided to open a second store that would be dedicated through ZD so i can see what the results would be doing so and it did make building out the second store much easier, along with some US based products for this niche that will give some quick shipping times. The customer support has been better since too it seems they really took the feedback which is rare to see from any company. Big turn around for sure thanks team for the support I appreciate it! While I think the idea behind it is good and the intention is positive its really clear that the team is overwhelmed. I couldnt even receive a quote from their sales team to buy products in bulk which I was assured they could do - and important to note the only reason I was going down that path is shipping times can easily reach 3 weeks - by far the slowest of ANY service i've used. They have cool products overall and the idea is there but execution makes this an overall low quality option from what I've experienced. They also charge you for shipping up front and apparently they can choose from a large variety of options, but you dont know what they will select or even pay more to get faster shipping. Interestingly this may be a ploy for them to pocket extra money more than anything else, other services have transparent shipping rates and options. If i hear the quality goes back up I'll give it another shot in the future but for now there's a lot of red flags so I'll stay clear.

I don't belive any supplier could be better then Zendrop. The support is 10/10, their logistics is 10/10 they really do everything to make it easier for us newbies but also for the advanced dropshippers. Couldn't recommend this more than saying it's legitimately 10/10!

I would greatly recommend this app because its support team is so friendly and quick to respond.