All reviews

Rating Breakdown

  • 5
    83% (8,419 ratings)
  • 4
    14% (1,403 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (130 ratings)
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4 / 5 Share

July 3, 2024

however i am new to zendrop but i found the support team excellent

Using app

10 days

Total reviews

5

Average rating

4.8

4 / 5 Share

July 3, 2024

Customer service is top notch! The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store. Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link. With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2024

Es muy fácil de usar

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 28, 2024

Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.

Store

Lavida

Using app

--

Total reviews

4

Average rating

4.5

4 / 5 Share

June 27, 2024

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

Store

My Store

Using app

3 days

4 / 5 Share

June 25, 2024

Great

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

i would recommend zendrop. customer assistance was very helpful!

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

So far it's a great app and customer support is great. As I'm on the starter plan, I slowly start to feel limited but not there yet. Don't now yet what feature(s) could benefit me in an upgrade plan but I will eventually know I guess.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2024

Good customer service very helpful

Store

My Store

Using app

4 days

4 / 5 Share

June 24, 2024

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 21, 2024

Everything works perfectly except the zendrop aliexpress importing procuct service which is bad

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

June 20, 2024

I had I problem with my 3DS authentication but Nyka at Zendrop support helped me resolve this issue which I think deserves a review! She was patient and kind.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2024

Es una plataforma muy buena económica y completa tiene muchas formas de educación para seguir con tu tienda onlain

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2024

I would recommend Zendrop as I myself have started using their services for my Website and so far they are actually more reliable than I had thought. Thank you!

Store

EnnG

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 18, 2024

In my opinion zendrop is the foundation every dropshiper can count on, in other to Experience success in dropshiping, honestly I'm new to zendrop but to my knowledge zendrop is the the #1 sale Chanel every dropshiper need to explore dropshiping successfully.

Using app

15 days

Total reviews

3

Average rating

4.7

4 / 5 Share

June 18, 2024

Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

Using app

About 9 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 17, 2024

Good app, friendly UI

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

June 17, 2024

Easy to navigate and friendly helpful support

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 14, 2024

Zendrop is actually amazing! thank you so much for the experience!

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2024

Great range of products, effortless, prompt order fulfilment. Respectful effecient support. The "Zendrop Experience" is Awesome!

Using app

12 days

Total reviews

2

Average rating

4.0